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One Lie Real Estate Agents Tell - Sometimes Unintentionally

By
Real Estate Agent with RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia 0225205023
Overall real estate agents have an image problem. Some of this comes from a few bad apples - yes there are some people in the profession I would prefer not to do business with because of the way they do business. While other sources are plain ignorance which sometimes comes from using information the wrong way. One of the things I pride myself on is being accurate and working with integrity, and one of my pet peeves is when people use information incorrectly - especially when it tarnishes their (and my) image.
 
I saw it again today... 
"The typical FSBO home sold for $184,000 compared to $230,000 for agent-assisted home sales. Don't lose out on $46,000 - Use a Realtor® instead!"
So let's look at this more closely... 
Fact from the National Association of Realtors: "The typical FSBO home sold for $184,000 compared to $230,000 for agent-assisted home sales." Ok I can't rebuff this, one thing the National Association of Realtors (NAR) does really well is collect statistics. They do lots of surveys every year and while surveys are not perfect, they can show trends well. 
Tracking what agent assisted homes sold for is relatively easy, agents have a little tool they manage called the Multiple Listing Service (MLS) which tracks nearly all agent assisted sales. So that number is easily calculated. Sometimes real estate agents are also involved in FSBO (For Sale BOwner) transactions where the owner sells their property without an agent - so those numbers are also accounted for because real estate agents track their sales numbers and often report them to the MLS. Then there are other services that assist owners in marketing their home and I'm sure NAR checks with these companies too to make their numbers as accurate as possible.
 
But the real issue comes to the correlation (or conclusion) that is drawn using these numbers. Just because agent assisted sales were $46,000 more than FSBO sales does not mean a real estate agent will get you (on average) an additional $46,000 for your home! As a licensed real estate agent and RVA HomePRO I would LOVE to claim this! I really would, but it's 
JUST NOT TRUE!
no more true that how the Number of people who died by becoming tangled in their bed sheets correlates with Total revenue generated by skiing facilities or other spurious correlations people make. Sure when you look at the numbers the trend graphs are nearly identical of these two independent statistics, but that does not mean the two statistics are related to each other. What makes it somewhat believable is the housing numbers both involve home sale prices so we think we can compare the two. 
 
Don't Try This At Home
Be very cautious of anyone who stands firm on the second part (the conclusion part) of the above quote. This is not to say the person is lying to you, it's more likely they don't understand statistics and some of the other conclusions they may make could also be misleading - often unintentionally - or they may just be using a sales technique

One thing I do every month is research market numbers - number of closed sales, number of homes on the market, median prices of homes listed/sold, etc.  We have some great statistic tools available to real estate agents, but the tools are only as good as the operator. In order to use the tool correctly you have to have training and practice. 
 
Looking at current numbers, understanding recent months, and following the history of the market can even lead to relatively accurate predictions about where the market is heading. Can I guarantee the results? No, especially since we are dealing with humans in the mix and people can be as unpredictable as a wild animal. But I do know how to use the statistics tools and have training in statistics so I can look at trends and help my clients better understand the market we are working in - whether it's selling their home or buying a home. 
 
Why Work With a RVA HomePRO?
Working with a great real estate agent will likely give you broader exposure in selling your home which typically means more people will see it. If more people see it you are more likely to reach the right person or people to buy your home. If more people want to buy your home it will likely sell for more, which means more in your pocket... or to put into your next home.
 
So as a real estate agent will I get you $46,000 more on your home than if you sell it yourself? I doubt it. Will I work hard for you? Absolutely. Will I accurately inform you about the market? No doubt. Will I give you the best representation I am capable of offering? That is the hallmark of my 5 STAR guarantee to every client. Will I lead you astray? Never intentionally - I'm not perfect, but I work every day to become better educated and become a better representative of my clients. You should want the same of the agent you choose to represent you. 
Posted by
RVA Home Pro
Michael Hottman As a Licensed Real Estate Agent in Virginia and a Licensed Professional Counselor in Virginia I strive to help others achieve their goals in life, whether it's selling or buying a property or becoming the person they were meant to be.


My background includes a Bachelor of Architecture from Virginia Tech and a Master of Science in Rehabilitation Counseling from Virginia Commonwealth University (VCU), managing residential properties, graphic design, corporate information technology, and being a third generation Realtor®. My experience in real estate started when I was old enough to help my dad clean out rental properties and I have started taking my son on showing appointments already.

My goal is to always provide my clients with 5 STAR service from the time I meet them to far beyond the close of their initial transaction, making them clients for all the real estate transactions they may ever have.

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While the information in this blog post is thought to be accurate and reliable on the date it is posted, it is provided on an “as is” basis and without warranty of any kind, either express or implied and is given for educational and informational purposes only. The contents of this article should not be considered as theraputic, legal, accounting, or other advice. For a comprehensive consultation regaring your personal situation please consult a competent professional in the appropriate field.

 

Found in Real Estate Blogs Directory - a directory of real estate blogs and
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RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Eric Recktenwald - I agree with everything you said in your comment. As real estate agents we do add value to the transaction through our expertise and often reduce carrying costs. In turn this often will pay for and sometimes even exceed the commission on the sale of the home. Plus there are intangibles such as reduced stress and liability reduction.

 

Jill Murty - yes it is always imporant to convey information acurately and in context. That's my basic point here. 

Troy Erickson - yes, there are lots of little things agents (mis)use to lure clients. Sometimes interntionally (really bad), and sometimes unintentionally (they need more education or understanding). Either way it can lead to a poor reputation of real estate agents.

 

Wanda Kubat-Nerdin - It is important to know your local market and local numbers. It amazes me when I hear local agents quote national numbers because of some internet article (or even worse a print article which is several weeks old when they finally read it) and those national numbers don't correlate with local numbers because the local market has shifted or is not following that trend. All the more reason to use a LOCAL expert!

 

 

 

 

Dec 02, 2014 11:13 AM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Kat Palmiotti - yes, what are the questions and data streams behind the numbers. I love it at election time when one candidate is up 2% in the polls and the poll has a 4% margin of error and the up candidate's people rejoice... um your person could be losing based on the margin of error. I do the same thing with Zestimates and their accuracy rating, kills the Zillow questions immediately.

 

 

Diana Dahlberg - Yup, it's all about them achieving their goal in the end - and that's were we come in. We are not super heros, we are more like coaches who help our players (buyers or sellers) achieve what they want in the end (to buy or sell a home). We can't tell them exactly how it will happen, at exactly what price, but we can give outside guidance and often get them to achieve and sometimes exceed their goals.

Dec 02, 2014 11:13 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

A good reminder that correlations are indicative of cause and effect.

Dec 02, 2014 11:20 AM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Richard Bazinet /MBA - To defend your devil's advocate points... I did not say NAR published lies, I said some agents sometimes come to invalid conclusions and state them as fact. An agent can't make the conclusion that Realtors will make you $40k+ on a $200k home based on the NAR facts that average agent assisted homes sell, on average for $40k+ than a FSBO.

Local data will always trump larger scale (national) data. My MLS says on average across the MLS coverage area prices are up about 8% this year - a fact I don't disagree with, but when I talk to an owner in a specific area of town and run the numbers on his neighborhood, or even on similar homes throughout the MLS the numbers aren't as rosy - most recently about a 1.5% increase where this specific seller lives.

A competent agent is what I want all agents to be. I want each of us to know our craft well and be better agents. The better we all are, the more the general public will trust us and reflects better on the industry.

Dec 02, 2014 11:24 AM
Anonymous
Nancy Middleton

I realize that statistics are important, but it certainly is important to know where, why, how, when, by whom, and for whom they were collected. There is also often a lot of personal and emotional factors involved on all sides. When statistics are taken out of context, they sometimes aren't very trustworthy. I've helped my share of FSBO's when they hadn't succeeded in selling on their own. I've also sold my share of real estate in the past 36 years. I just try my best to use what variety of resources, experience, and knowledge I have and put them together honestly, ethically, and to the best of my ability in the transactions in which I've been involved.

Dec 02, 2014 11:27 AM
#57
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

The problem here is we do not know if we are comparing apples to apples or apples to oranges. This house may be run down, no upgrades, messy, no backyard to speak of and then the house down the street that sold for $46,000 more may be 'turnkey' and well maintained by the owners with remodeled kitchen and bathrooms and beautiful yard with trees and patio. But on the other hand it might be a beautiful home and then they did sell it way too cheap. Some owners just think they know as much or more than us and until they get sued for failure to disclose and then they are sorry for the 200k legal fees. Very good post and I am sure NAR is keeping track of the majority of sales accurately.

Dec 02, 2014 12:09 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Michael,

If you have one foot in ice water & the other in hot water, you are on average comfortable, right? Great post!

Dec 02, 2014 01:55 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Statistics are certainly useful for looking at trends, but it's pretty hard to draw any firm conclusions, and implying a fact when you are dealing with a trend is a mistake.

Dec 02, 2014 02:00 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

This statistic has always bothered me personally, as it's very misleading. How do we know that the FSBO homes just weren't lower priced homes in general. The only way to correlate is by comparing FSBO sales in specific neighborhoods with agent-assisted sales for comparable homes.

Dec 02, 2014 08:37 PM
John Grissom
Berkshire Hathawy HomeServices Elite Properties - O'Fallon, IL

Read Freakenomics by Levitt and Dubner.  Correlation of facts come from places you may not see right away.

Dec 02, 2014 08:37 PM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Nina Hollander it's not the statistic that is troublesome, it's the conclusion some make from the statistic and misusing the information. I think you're correct that more FSBOs are potentially lower priced homes any way therefore the average is lower, all the more reason the conclusions some make from those numbers are erroneous.

 

Jeff Dowler CRS - exactly, statistics can show trends, they don't provide exact answers. Past behavior is not a guarantee of future occurrences.

Dec 02, 2014 09:12 PM
Malendaz Coleman
FLAT MLS LISTING SERVICES - Port Charlotte, FL
FLAT FEE MLS LISTING SERVICES - LIST LOW AS $69.00
Every situation is different and there are many under accounted positions to get true clarification on this subject.
Dec 02, 2014 10:38 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Figures don't lie, but liars figure, is what my history teacher used to say.  I agree there are factors in those numbers unrelated to how the home was sold.  But if that number is not right what number would it be?

Dec 05, 2014 01:22 AM
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

Like they always say, anyone can use statistics to make or break anyones theory. Great look at how this is used to mislead folks. 

Dec 06, 2014 05:33 AM
Thom Disch
Broker Dynamix - Libertyville, IL
Our Broker Dynamix System generates quality leads

Mark Twain made this quote famous: "There are three kinds of lies: lies, damn lies and statistics."  Any questions?

Dec 07, 2014 10:49 PM
John DL Arendsen
CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments - Leucadia, CA
Crest Backyard Homes "ADU" dealer & RE Developer

This is a great post. So many times folks don't always understand what they are saying when they say it. It just sounds good or something they heard somewhere before.

Dec 09, 2014 12:42 PM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

John DL Arendsen Thanks for the encouraging words. Yes sometimes people don't realize what they are saying and they can really set themselves uip for failure - or at least egg on their face when their promises don't come true.

Dec 09, 2014 12:45 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Michael. very interesting and largely, if not completely, true too. 

Dec 09, 2014 10:15 PM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Sheila Anderson - Thanks Sheila, I can't tell you how many times I've heard this said or in print. When I saw it the last time it prompted this post.

Dec 10, 2014 04:37 AM
Winston Heverly
Coldwell Banker Access Realty - South Macon, GA
GRI, ABR, SFR, CDPE, CIAS, PA

I think Active Rain has done a great job in bringing out the best potential in all of their members blogs like this one.

Mar 22, 2015 01:12 PM