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Communicate to be Understood

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Education & Training with Ludwig & Associates

Communicate to be Understood

“To effectively communicate, we must realize that we are

all different in the way we perceive the world and 

use this understanding as a guide to our own

communications with others.”

Anthony Robbins, Author, Consultant, Self-Help Expert,

 

As I see it . . . . . . .

Communicate to be understood

 

The most effective way to communicate with someone . . . . is to understand the person that you’re communicating with . . . . Then to communicate with them from their perspective  . . . . too be understood.

 

In the human dynamics when you fail to understand the person that you’re communicating with . . . .  you fail to communicate successfully.

 

In the business world you have to look at communication from the point of view of the customer . . . . and adjust your style of communicates to fit the customers perceptions.  You can match and mirror the customers tone . . . . pace . . . . and gestures to relax the customer.

 

Within the first couple of minutes of meeting a customer for the first time  you will be able to judge the way the customers communicates. When you mentally slow yourself down . . . . and observe them and listen . . . . you will understand your customers communication style.

 

A key to successful relationships is to understand how the person communicates . . . . and to commutate with them at their comfort level.

 

Communicate to be understood . . . . and to understand your customers.

 

 

©2015 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lou - yes In a phrase - First seek to understand then seek to be understood.

Aug 16, 2015 11:10 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Good morning, Lou -- a very strong message.  This quote goes along with the post this morning by Grant Schneider.

Aug 16, 2015 11:10 PM
Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Lou, If they don't understand, then you haven't communicated. Simple. It is on your side to be understood, nnot theirs.

Bill Roberts

Aug 16, 2015 11:25 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

Seems obvious but we never know if what we say is what they hear!

Aug 17, 2015 12:06 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Lou, from the point of the customer, that is so true.  Have a great day!

Aug 17, 2015 12:07 AM
Donald Urschalitz
Lubeck Realty Group - Jupiter, FL
P.A. Realtor ABR RSPS North Palm Beach County

I believe we saw that last week on our Association vote.

Aug 17, 2015 12:15 AM
Roy Kelley
Retired - Gaithersburg, MD

I like your quote selection. 

Thanks, again, for your motivational messages.

Aug 17, 2015 12:29 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

Lou, I have studied and taught sales for years. The best salespeople are not always the smartest...they are the ones who can read the differences between types of buyers...and present to those specifics.

Aug 17, 2015 12:42 AM
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Lou,

 

It is helpful to remember that when we first meet people we are often not meeting the real person.

Just as many people have a fake smile for a photo, they also have a fake first impression persona.

It can take a while to get to know the real person. It is to our advantage to wait until we know them better to determine how we want to deal with them. 

Aug 17, 2015 12:44 AM
Tanya Van Blake-Coleman
Van Blake-Coleman Realty, St. Thomas/www.talk-to-Tanya.com - St Thomas, VI
Improving the Quality of Your Life

Communications and its efficiency or lack thereof will always be a great barometer to the success of any relationships. Business and personal it makes no difference. Being able to understand while simultaneously being understood is paramount!

Aug 17, 2015 01:44 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

The book Emotional Intelligence really drove this concept home for me. Keeping people feeling safe and comfortable and understanding them is critical for great communication. Another good one, Lou. 

Aug 17, 2015 03:26 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Lou- you make a good point.  We have to understand how it is best to communicate with a client.  Some people hear things, others are visual.  

Aug 17, 2015 04:14 AM
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

Lou, Communication is critical and figuring out what works with one person might not work with another. It is s constantly process of adjusting. 

Aug 17, 2015 06:21 AM
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

Communication is key, the more we learn to communicate the better our business.

Aug 17, 2015 07:03 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

The art of verbal communication is getting lost in the text days.  Some agents don't understand why I don't negotiate by text.

Aug 17, 2015 08:32 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

So true Lou the comments here area also very powerful. Have a great evening.

Aug 17, 2015 09:12 AM