The incredible number of moving parts in the loan process is enough to stress anyone out.
When your customer's loan is out of your hands, and you're totally dependent on your operations team to execute flawlessly, things can go awry. That's when your true colors will show. How you act, the way you treat your colleagues, and what you are able to accomplish under that pressure can set you apart from the competition.
Perspective
Without pressure, diamonds are just coal; pressure is what gives them the opportunity to shine.
Will you let pressure make you crumble, or turn you from C.O.A.L. into a diamond?
• Concentration: Eliminate your distractions - silence your cell phone, avoid email & social conversations
• Organization: Prioritize your tasks and tackle them in order of importance - break projects into smaller pieces
• Attitude: It is everything - embrace pressure and let it motivate you
• Leadership: Show the people around you what it means to show grace under pressure - you'll be amazed at how much you can accomplish when you remain cool
Make it a productive day!
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