Hello!
I recently had a great personal experience when booking a flight. I'm still writing the 'thanks' letter to the individual who assisted me, and will post it here - but I was wondering:
HOW OFTEN DO PEOPLE ACTUALLY TAKE THE TIME TO WRITE A THANK YOU?
Part of me thinks that this person was doing their job - but another part says 'she went out of her way to make sure I was taken care of'. I think that deserves praise, especially in the day and age of mass e-mails and impersonal, uncaring order-takers.
Do you have a great story to share?
Sharon Kotula, ABR
RE/MAX Excalibur
Scottsdale, AZ
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