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Great customer service - how do you show your appreciation?

By
Real Estate Agent with MavRealty

Hello!

I recently had a great personal experience when booking a flight.  I'm still writing the 'thanks' letter to the individual who assisted me, and will post it here - but I was wondering:

HOW OFTEN DO PEOPLE ACTUALLY TAKE THE TIME TO WRITE A THANK YOU?

Part of me thinks that this person was doing their job - but another part says 'she went out of her way to make sure I was taken care of'.  I think that deserves praise, especially in the day and age of mass e-mails and impersonal, uncaring order-takers.

Do you have a great story to share?

Sharon Kotula, ABR
RE/MAX Excalibur
Scottsdale, AZ

www.WeAreAZRealEstate.com