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If You Were The Client, Which Thermal Image Appeals To You Most?

By
Home Inspector with Jay Markanich Real Estate Inspections, LLC 3380-000723

If you were the client, which thermal image appeals to you most?

It has rained here for many days.  On this house the front gutter was clogged and overflowing at both downspouts.  The overflow splashed against the side of the house, and obviously added lots of water right to the foundation wall.

The house is 1977 vintage, with a masonry block foundation wall.

Outdoors I predicted to the clients that the foundation wall may be very wet.

We had not been inside yet. 

Inside the house, following the observation, we went downstairs to look and both front corners of the foundation wall were visible from inside, and both looked like this.

The staining, and efflorescence, and moisture were evident.  The seller had actually piled boxes and paint cans in this location so the wall would not be so visible!

So I moved all that stuff, and we had a peek.

Not only us, but Mighty Mo.  A thermal camera is useful because it can give definitive information about the temperature of things it looks at.  Images taken can lend more information than the digital photo you see above.  And that information can be conveyed in many ways.

The software I use offers about 26 palettes to choose from to describe something to the client.  Of those 20 there are 5 or 6 which can be sent to the client with a given issue.  The idea is to convey information and understanding.  I selected one for the foundation wall above and sent it to the client in the report.

 

My question is this:  if you were the client, which of these palettes informs you the best?

 

 

Remember, we have a wet foundation wall and a digital photo.

The digital photo is what would come with most inspection reports.

Thermal imaging is used by relatively few home inspectors.

If you were to receive a digital image AND a thermal image, which thermal image would you want to complement it on the report?

I get a lot of drive-by views of my blogs, hundreds really with every one.  But few comments.  For this blog I really appreciate any comment as regards the palettes shown above.

My recommendation:  home inspections see and reveal things, then observe and report.  The report is intended to inform and instruct.   Home inspectors try very hard to provide informative reports.  With thermal imaging a new paradigm has been reached.  As regards that thermal imaging, and with this foundation wall issue, what informs you the best?

 

 

 

 

Posted by

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia.

Office (703) 330-6388   Cell (703) 585-7560

www.jaymarinspect.com


Comments(33)

Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Ginny - there are many palettes to choose from and it can be overwhelming to clients who have no experience with thermal imaging (and few do).

Just yesterday I had an overflowing gutter that had created a huge puddle right at the corner of the foundation of a house.  Inside that corner the drywall was 95% wet and this thermal image was the only one that outlined the shape of the wet area.  But you can see it.  The radiator is underneath and the wall was so wet the hot radiator was not drying it.  We had had a lot of hurricane-related rain and the wall was soaked.

Wayne - the thermal image does bring the wall to life.  A photo of the wall just showed small brown splotches here and there, and only a hint of the triangle pattern.

Oct 08, 2016 09:30 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Jay Markanich ,

I'm so glad that Kathy Streib featured you post in her "Ah-ha" moments for the week. Thermal imaging sure sets your work apart from other inspectors. You are right the thermal image brings the wall to life!

Oct 08, 2016 09:43 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Dorie - I am shocked, shocked I tell you, that you didn't see it first!

Says he, with a wink.

Oct 08, 2016 09:46 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I liked three and five but I can see why 1 is the best one for clients to see the issues. Thanks for doing this and making all of us smarter - and thanks to Kathy Streib for including your post in her Sunday list - I had missed yours before. 

Oct 08, 2016 10:07 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

See comment to Dorie, Lise.

With the same wink.

#1 is the screen colors, which are logical, as you say.  But some things are better defined by different palettes, and the client in this case liked #4.  So that's what he got.

Oct 08, 2016 10:23 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Jay - I would say one and three because large color difference in the corner.

Oct 08, 2016 11:02 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

That one almost looks like water is there, Grant.  I use that palette from time to time.

Oct 08, 2016 11:07 PM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

#1 is simple and clean, but my eye went to #5 - the bottom corner really stands out.

Oct 08, 2016 11:37 PM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Jay Markanich - I would prefer my clients get the last photo with all the colors of the rainbow.  This shows the degree of wetness best for my purpose. 

Oct 08, 2016 11:57 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I like #1 the best. The last one, while really pretty, is perhaps too intense color. We are seeing more thermal imaging being used but it's not common

Oct 09, 2016 01:13 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I' also opting for #1 - to me it shows the intensity of the water density 

Oct 09, 2016 03:02 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Lottie - some thermal imaging specialists use that palette a lot.  I do depending on what I am trying to describe.  This client thought #4 was the most instructive, so that is the one I used on his report.

Sheri - believe it or not that palette is called Rainbow.  It is very descriptive!

Jeff - that is the first palette and a very logical one.  I use it often on reports.  And I have been doing thermal imaging for almost 14 years.

Margaret - that palette is called Iron and the one seen on the camera screen when clients look over my shoulder.  Usually I get Ahs when they see something like this!

Oct 09, 2016 04:25 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

All - Margaret just informed me and I realized that the digital photo had gone away.   Not sure why this is happening but my photos are disappearing more and more from my post, even days later.  Hopefully it will stick around this time.

Oct 09, 2016 04:29 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Not sure why, but I prefer the third one....top right.

It just seems to be the easiest for me to understand....if I'm even understanding it at all. 

Oct 09, 2016 05:40 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Thermal imaging sees temperatures, Sharon.  It is a very sensitive device, seeing tenths of degrees Fahrenheit.  It composes 86,400 pixels of temperature information into an image for display.  The software can change the palettes to describe what the camera image is displaying.

The #3 image uses yellow and brown to describe warm temperatures and blues to describe cooler temps.  The palette is called Arctic.  So if you see "moisture" via the blue colors it would be a good palette to describe this problem to you!

Oct 09, 2016 06:22 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Jay, thermal imaging is a game changer.  And it's unusual for a home inspector to show up for a DC inspection without one these days.  

Oct 09, 2016 10:18 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

If that's so, Pat, it's about time!  I am almost on my 14th year using it.  But Mighty Mo is indeed a game changer.  And the software is getting better and better.

Oct 09, 2016 11:47 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

The very first image is what resonates with me.  My inspector uses thermal imaging and I often walk the property looking for other areas that might be suspect.  As a green realtor I'm trained to notice things that might go unnoticed, especially a wall of boxes backing to a suspicious wall.  Good for you for finding and reporting on this very bad water intrusion! 

Oct 09, 2016 12:53 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Jan - sometimes there are too many boxes to move, artfully placed to conceal cracks or leaks.  Such is the way.  I will move what I can.  I notice what often is not noticed too!  But I am a burgundy and gold inspector (Redskins...).

Oct 09, 2016 07:22 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

You  would think in the not always warm and sunny midwest we would have

a gallery of such pictures....we don't ...and can honestly say we know of no inpsector who uses thermal photography......and how we wish they did !

Oct 09, 2016 10:16 PM