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It took six calls before the plumber came to do the repairs:

By
Real Estate Agent 0225218019

Today I finally got the plumber to come and start working on the home inspection repairs at my listing at 34 Priorslee.  When I called this morning I told the receptionist that my client and I had called a total of six times. She explained that one of their plumbers was out with a bad back but she would have the other one call me.

 

The persistence paid off: the plumber finally called and met me at the property today.

Posted by

Sybil Campbell, REALTOR®, ABR, SFR, SRES

Long and Foster, REALTORS®

(757) 876-0140

WHATEVER THE DIRECTION SYBIL CAN HELP YOU LOCATE THE HOME OF YOUR DREAMS

sybil.realestate@gmail.com

Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Mark Don McInnes, Sandpoint, I'm not sure the pumber would have ever shown up if I had not gotten involved!

Oct 20, 2016 01:10 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Good morning Paul Henderson, you are right about that.

Oct 20, 2016 01:10 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Nina, In this case we needed this particular company as they had installed the HVAC and water heater that needed repairs per the home inspection!

Oct 20, 2016 01:12 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Gita, I'm glad it did too.

Oct 20, 2016 01:13 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Sandy and Norm, The next step would have been good cop, bad cop!

Oct 20, 2016 01:13 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Sheila Anderson,  See my comment to Nina Hollander above, that explains it better.

Oct 20, 2016 01:14 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

My dad is retired now, but he had his own plumbing business. They just don't make 'em like him anymore. Such a shame.

Oct 20, 2016 01:15 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I know what you mean Sharon Tara.

Oct 20, 2016 01:29 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Good contractors and tradespeople all seem to be overbooked these days Sybil Campbell ...there just are not enough (good ones) to go around!

Oct 20, 2016 01:23 PM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

I'm experiencing similar disappointments with contractors too. I commiserate with you!!! If we lived closer, we could share a bottle of wine and whine together!!!

Oct 20, 2016 05:13 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Lisa, We are in a slow market, it seems like contractors would want the business!

Oct 21, 2016 08:04 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Patricia Feager, Maybe we could have some cheese with it too!

Oct 21, 2016 08:04 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Wow Sybil Campbell, 6 times,  wonder how they stay in business?  Have a good one.

Oct 21, 2016 10:41 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I wonder the same thing myself Will Hamm.

Oct 22, 2016 12:10 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

It's a shame to have to make that many calls to get a problem addressed. One can understand being short staffed but how about returning a call to let the prospective client know what the status is! It's all about customer service!

Jeff

Oct 22, 2016 12:46 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I agree with you Jeff, that was totally unprofessional.

Oct 22, 2016 12:57 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Maybe something could have been said to you and your client at the beginning so you would know. That would have been nice. Glad you finally got the plumber out there. 

Oct 23, 2016 09:49 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I agree with you totally Debbie, having to make 6 calls is uncalled for!

Oct 23, 2016 11:55 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Good reliable contractors are hard to find. I am glad you finally got the plumber to respond.

Oct 23, 2016 12:14 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Thanks Debbie, Walt is actually at his townhouse right now and the plumber is finishing the repairs.

Oct 27, 2016 06:21 AM