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Do you prospect by postal mail?

By
Services for Real Estate Pros with Marte Cliff Copywriting

When you’re using postal mail to prospect to a niche market, it’s easy to have good intentions. It isn’t always so easy to be consistent.

 

As you know, consistency counts in any kind of prospecting. The first time someone receives your mailing they might notsending email messages pay much attention. But when they start finding you in their mailbox again and again – and when you send messages that give them the information they want and need – they’ll start to pay attention. Studies conducted by marketing agencies show that when mailing to a “cold” list it takes at least 5 touches to see any real results.

 

(Which is not to say that you can’t get lucky and get some response to a first mailing.)

So… to make sure that every letter in your series gets mailed, try this.

First, download your entire prospecting letter set. Put the letters in a file where they're easy to find. Then go immediately and do your personalization, so they're ready to go.

If you're using a contact management program, enter the appropriate client personalization fields, such as [name], [address], [city], etc.

If you're writing to contacts one at a time - such as FSBO's you've spotted or expired listings you've found in today's MLS reports, go to your letters file, enter the prospect's name on each letter, and print it.

postal mailNext, create all the envelopes, addressed and ready except for the stamp.

Now sign each letter and put it in an envelope - and write the date when it should be mailed in the corner, where the stamp will go.

Create a spot on your desk for these outgoing letters, and all you'll have to do each morning is check the dates, affix the postage, and drop them in the mail.

This whole process, done all at one time, will take a matter of minutes.

If you put it off to do later, or try to print and mail one letter at a time, it will not only use up all that "start time" but will create a real possibility that the follow up letters will never go in the mail.

It’s hard to believe, but I do have customers who have purchased letter sets and never gotten around to using them. A few have written me months later saying they put them somewhere in the computer and can’t find them – could I resend. (Of course I will.)

 

So don't do that! Whether you use one of my prospecting letter sets or write your own, once you have the letters, automate your process so they actually get out there in the world and bring you new clients. 

 

phone image courtesy of fantasista at freedigitalphotos.net

mailing image courtesy of morguefile.com 

 

Comments(24)

Robert Vegas Bob Swetz
Las Vegas, NV

Hello Marte

Interesting post and many years ago Vegas Bob use to farm certain areas with very little return. There was a time though when I did a mail out created by a professional marketer with over 100 calls from the people that recieved letters.

Oct 24, 2016 02:22 PM
Marte Cliff

Robert Vegas Bob Swetz - which goes to show - something. It could have been the area. It could have been the timing. It could have been the words. 

Oct 24, 2016 02:32 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Marte, Thank you for the great tips. I love your post. 

Oct 24, 2016 10:00 PM
Marte Cliff

Thank you Gita Bantwal I always appreciate your support. 

Oct 25, 2016 01:23 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

That's kind of the first in my opinion, but I do think stranger things have happened in the world.

Oct 26, 2016 04:03 PM
Marte Cliff

That's interesting Laura Cerrano - what's a first?

Oct 30, 2016 02:49 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

                               Thank you Marte Cliff 

Oct 29, 2016 10:35 AM
Marte Cliff

Thank you Kathy Streib!

Oct 30, 2016 02:49 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Marte. Any system is only good if used. Buying doesn't matter.

Oct 29, 2016 10:16 PM
Marte Cliff

So true Sheila Anderson - I've lost count of the people who have purchased my letters, then written to me weeks or even months later to say they put them somewhere in their computer and can't find them. 

Oct 30, 2016 02:51 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

We do Marte Cliff and as you know - your letter sets are an integral part of that campaign!

Oct 29, 2016 11:32 PM
Marte Cliff

Thanks Tony and Suzanne Marriott, Associate Brokers - I'm glad my letters are helping you succeed. 

Oct 30, 2016 02:51 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Marte... great tips to streamline a process that often seems overwhelming to many and as a result they do nothing.

Oct 29, 2016 11:44 PM
Marte Cliff

Yes Nina Hollander - it's SO easy to think "I'll do that tomorrow."

Oct 30, 2016 02:52 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Marte. A great idea for consistent follow-up! Enjoy your day!

Oct 29, 2016 11:45 PM
Marte Cliff

Thanks Wayne Martin - I wish you a beautiful day as well.


 

Oct 30, 2016 02:52 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

I can see why Kathy chose your blog post this week...great stuff!

Oct 30, 2016 12:08 AM
Marte Cliff

Thanks Kristin Johnston, Waukesha County Realtor 414-254-6647 

Oct 30, 2016 02:53 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Marte

Thanks for the tips on mailing letters. I send out farming postcards but most of my letters are few and far between other than thank you notes, anniversary cards and such. I think it's time to look into a more expansive mail program. We all know consistency IS the key, not matter what we are doing.

Jeff

Oct 30, 2016 12:48 AM
Marte Cliff

Jeff Dowler It really can be easy if you automate. It just takes a little time at the beginning to set up the system.

Oct 30, 2016 02:54 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

There is a lot of hit and miss with direct mail. Your plan is a great way to be consistent. 

Oct 30, 2016 02:22 AM
Marte Cliff

Karen Fiddler, Broker/Owner Yes - I remember exactly how hit and miss it was back when I was an agent. 

Oct 30, 2016 02:55 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Excellent advice Marte -  That is exactly the way I saw someone do it years ago with the pre-addressed envelopes and just a date where the stamp goes.  Sometimes the old ways work best.

Oct 30, 2016 03:29 AM
Marte Cliff

Grant Schneider - old ways, simple ways - sometimes we humans try to over-complicate things. 

Oct 30, 2016 03:40 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

I mail monthly and have for over 5 years. That's why I love the Buffini & Company systems. They make it so easy to be consitent by providing the content and if you like; they stuff,stamp & send them for you too! Great reminder Marte Cliff  and I'll check out your offerings too.

Oct 30, 2016 04:40 AM
Marte Cliff

Hi Thomas J. Nelson, Realtor, CRS - Now that is the ultimate - you don't have to do a thing. 

Oct 30, 2016 05:19 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

People tend to make things much harder than they have to be. Your process saves time and makes money!

Oct 30, 2016 04:55 AM
Marte Cliff

Sharon Tara I'm always all for making things simple whenever possible.

Oct 30, 2016 05:19 AM
David Alan Baker | Laveen & South Phoenix Realtor
Keller Williams Realty Phoenix - Laveen, AZ
Your local Expert

I fully agree, the consistency is key, this is a great post.

Oct 30, 2016 10:27 AM
Marte Cliff

Thank you David Baker Laveen Realtor & South Phoenix Realtor 

Oct 30, 2016 11:06 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Marte Cliff - This is a process I continue to procratinate on.  I think it is very worthwhile and am going to start it in November. Thanks for the extra push!

Oct 30, 2016 10:50 AM
Marte Cliff

You're welcome Sheri Sperry - MCNE® I just love being a pushy old nag. 

Oct 30, 2016 11:07 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

During the Great Recession we had 6 months inventory, never got one solicitation letter. Last year I get them about 2 times a week.  This year may be 4 times a month or 50? letters....

Oct 30, 2016 11:50 AM
Marte Cliff

Sam Shueh We never get those letters here - agents in our area are just too lazy to prospect. 


Meanwhile, who knows what this year will bring and how people will react to however the election turns out. 

Oct 30, 2016 12:19 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Marte Cliff - I remember the days when I had to struggle for sending my monthly mailers.... never went on time! So I have out-sourced it.

Oct 30, 2016 03:55 PM
Marte Cliff

Good for you Praful Thakkar - you have better uses for your time.

Oct 31, 2016 03:21 AM
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

Actually a great reminder that I'm due to send out the next in my series! lol

Oct 31, 2016 01:07 PM
Marte Cliff

I'm always glad to be a nag, Tammy Adams ~ Realtor Maricopa, AZ

Oct 31, 2016 01:27 PM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Once upon a time, I mailed postcards faithfully. I got a listing from a one time "Fall Back or Spring Forward" card! I've decided to start again with the Just Listed and Just Sold postcards, especially when a company will do it for me and all I have to do is charge my credit card. These days easier is definitely better!

Nov 01, 2016 09:22 AM
Marte Cliff

Pat Starnes I think Just listed and just sold cards are important - and after reading Barbara Todaro's advice, I think "under contract" or "pending sale" cards could also be very beneficial. 

Nov 02, 2016 01:59 PM