Showing Homes: Who Drives?

By
Real Estate Agent with RLAH Real Estate AB95346
https://activerain.com/droplet/4XtV

In today's Q&A section  asked:  "When was the last time a client (buyer or seller) rode with you in your car?  And I was pretty amazed at the answers."

And as of about 2:00 this afternoon (eastern time) only 11 out of the 33 people who answered indicated they actually had buyers in their cars on a regular or semi-regular basis.  And while some of the people who answered might never work with buyers, there were many who did.  

So, I just thought I'd share my experience with buyers and my car .

First, I don't have safety issues that some agents might be concerned about.  Most of the people I work with are all either from my sphere of influence, or they are referred to me by someone I know.  Then there are some I meet at Open Houses.  And I the prospect is someone I don't already know, I have them vetted before they make it to my car. 

Second, there is a lot of sharing during "windshield time".  I learn more about their likes and preferences - what might be deal-breakers in any property or location, what is motivating the move, where they work and play, where they like to shop, hobbies that might need to be accommodated, plans to expand the family.  This is information that will help me do a better job of finding the perfect place.

And finally, whether they drive or I do, most of my buyers are pretty green, and driving one car instead of two uses half the gas.

This was something I'd never thought about until I was working with a couple looking for their first place. We stopped at one of the houses on the list, and the listing agent (who they had just fired) was presiding.  

Awkward!

When we climbed back into my old Lexus, they shared the thing that bugged them the most - his car!  He drove a fancy sports car (it was a very cool silver Porche Boxter that had been parked in front of the Open House) that he was quite fond of.  It was too small to accommodate both of these buyers, and he was too much of a car snob to be seen in their Accord.  So he had them follow him to the houses they saw.

It was too small to accommodate both of these buyers, and he was too much of a car snob to be seen in their Accord.  So he had them follow him to the houses they saw.  One day, they got separated, and these buyers turned around, found a romantic little restaurant for lunch, and stopped taking his phone calls.  

I asked them if they'd ever spoken to him about the car thing not working for them, and they had not. Like so many people, it was easier to walk away.

So the lesson I took away from this was you do what works for you, but understand that if it doesn't work for your clients, it could cost you money.  And you might never even know why your buyers jilted you for another agent!  

close

Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. John Meussner 11/16/2016 04:48 AM
Topic:
Real Estate Best Practices
Groups:
Addicted to Active Rain
Bartender, Make it a Double
WeBlog Anything (almost)!
Old Farts Club

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainmaker
452,592
Jonathan Hall
William Pitt Sotheby's International Realty - Danbury, CT
Realtor - Danbury,CT Area Real Estate~203-417-0523

Depends on the client. I don't allow car seats in my car and I can't go in with clients into their car as I get car-sick.

Nov 20, 2016 12:33 AM #62
Ambassador
2,495,569
Ed Silva
RE/MAX Professionals, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

I have had very few clients in my car, which is probably more to the fact of the area being open for parking than anything else.

Nov 20, 2016 02:20 AM #63
Rainmaker
889,666
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

So important to connect with people.  Having a car that is too small, too fancy is a turn off for some buyers.  I like appealing to the masses by driving an SUV where everyone is comfortable, safe with 2 air conditioners!  

Saving gas is key as well, theirs.  Plus, I map out the route for easy driving so less stressful for everyone.  Eliminating their stress helps them to focus on what's most important to them - their own home!

Nov 21, 2016 12:14 AM #64
Rainmaker
3,575,703
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Pat, I did see that question, and too was amazed at the number of agents that do not put buyers in their car.   I so enjoy that personal time between homes to learn their passions, goals and a bit more about THEM.    We also evaluate each home after viewing so we know how the homes rank for them.  If showing only one home, I will meet them at the home.

Nov 22, 2016 01:33 AM #65
Rainmaker
490,303
Jon Quist
REALTY EXECUTIVES TUCSON ELITE - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

I work exclusively with buyers. I usually drive, as I really do use the face time to learn about their real wants and needs. And I drive an ecodeisel Jeep Grand Cherokee SUV, which get around 30 mpg! So, all good. I do usually just meet at the house if it's just one house to see. But a tour? My car, please.

Nov 23, 2016 02:57 PM #66
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Andrew, I agree that car time is when you really get a chance to listen and learn. Also, the town tour is really fun.

Nov 29, 2016 10:00 PM #67
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Barbara, it's important to pick a car that meets the needs of your particular buyers.  Most of mine are single people or couples who leave the kids at home. So my old Lexus works.

Nov 29, 2016 10:02 PM #68
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Elizabeth, I've read a few posts and comments here by agents who have safety concerns.  I can't imagine working with people I was afraid of.  And I can't imagine buyers wanting to work with an agent who thought they might be ax murderers - unless they actually were ax murderers.

Dec 01, 2016 09:41 PM #69
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Corrine, a Tahoe certainly has enough room for everyone.

Dec 01, 2016 09:43 PM #70
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Lynn, I actually stole "windshield time" from somebody else - can't remember who!  I love it.

Dec 01, 2016 09:45 PM #71
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Shannon, you have to drive safely, and one of my favorite auto safety people told me that statistically, you are safer driving with a passenger in the car - the do the gasp thing when you're about to rear-end the car in front of you.

Dec 01, 2016 09:48 PM #72
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Gene, today it's not unusual for contact with a loan officer to go from application to settlement without a face-to-face with the borrower.  Again, safety as an issue has much more to do with the agents' or clients' driving  habits.

Dec 01, 2016 09:51 PM #73
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Alexandra, one of my favorite colleagues is borrowing her ex-husband's Boxter,and we all have car envy, even though it's sort of impractical!

Dec 01, 2016 09:55 PM #74
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Beth, you've got it down to the basic level - do what works for the client.

Dec 01, 2016 09:57 PM #75
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Jane, he probably thought he was too cool for school!

Dec 01, 2016 09:58 PM #76
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Yolanda, I simply wouldn't work with a client if I had safety concerns.  Maybe it's because most of my clients are repeats or referrals.

Dec 01, 2016 10:00 PM #77
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Margaret, I'm with you.  It's listening opportunity time.

Dec 01, 2016 10:02 PM #78
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Sheila, dogs and kids in car seats?  Like you, I let them drive.

Dec 01, 2016 10:04 PM #79
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Jeff, for out of towners, the tour is  big part of introducing them to their new city.

Dec 01, 2016 10:06 PM #80
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

William, you are flexible and do what works!  

Dec 01, 2016 10:07 PM #81
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Ambassador
3,635,043

Patricia Kennedy

Home in the Capital
Ask me a question
*
*
*
*
Spam prevention

Additional Information