It has been said that there are thousands of horror stories about Wells Fargo Home Mortgage, and they are all true. BELIEVE IT !! I have never in my life dealt with a company so hellbent on destroying the very consumer that they are SUPPOSED TO BE SERVING. Why they are allowed to continue doing business (if you can call it that), is beyond me. They have been in the news for a plethora of past illegal issues; and while this has resulted in COngressional investigation and the subsequent stepping down of their former CEO, they have proven to be S L O W L E A R N E R S. This was clearly a case where they were not sorry for what they did, but rather just sorry they got CAUGHT. As a Realtor, I have listed and successfully sold a number of SHORT SALES. I am selective about the ones that I list; requiring a "true situation of hardship", whether it be a job loss, illness, or natural disaster, etc. In any case, a short sale is always preferable to FORECLOSURE. You would think that Wells Fargo would feel the same way; but they have proven otherwise. When you have not ONE, but TWO, all-cash offers on a home that is listed for short sale, and the Owner/Seller has met all of the requirements (twice), for short sale participation, but they STILL will not allow a short sale, but instead schedule it for Foreclosure sale - you just have to wonder if anyone over there is playing with a full deck. Both offers are for MORE than the house appraised for, so the math doesn't make sense either. I have already been in contact with their Executive Department , which really accomplished NOTHING (they all spout the same scripts) and the paperwork only got shuffled to someone else's desk. The fact that many Government loans get sold to these clowns makes it all the more urgent that something be done about them; and that is why I am now taking this to Washington , DC. It is not enough to just slap them on the wrist any longer. I say "three strikes, and you're OUT!" It is clearly time for them to GO. This is where you , as an agent can help. If any of you have had any similar dealings with them, call or email HUD and let them know. There is power in numbers, especially when those numbers reach the Capital.
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