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Buyer's Agent's Spiffs!

By
Real Estate Agent with JKA Properties (Meli G Realty & Investment Group)

In today's declining market, we are seeing more and more spiffs for Buyer's Brokers i.e.: $$$$ bonus over and above the regular commission, vacation trips to your choice destinations, etc.

Some people argue that it is unethical service to the buyer and it gets abused at times since Buyers in most cases are unaware of what their agent is getting paid on their purchase.  

I agree that these offered bonuses are part of the commission and as such should be disclosed to the buyer, however things are never that simple. As we know, most of these "spiffs" are hidden in the Agent Remarks area and the buyers don't see them. I don't have a problem with the buyer knowing all that is involved in the transaction, but I think all needs to be done in good time. I have had buyers that specifically asked if the property I was showing them was offering me a bonus, and when asked why, they answered with the statement that their previous Realtor would only show them properties that offered something extra to him, the Realtor. (There is the abuse case for you!)

However, if the buyer thinks you're only showing them a particular property because you get paid more, they might lose interest and miss out on a great opportunity, just because they saw the line saying "$$$$ bonus to selling agent". I think it's best to show them the properties that you think are a good match for them and once they have selected one, at that point you can discuss the details as you write the contract. The bonus might or might not even be part of the deal at that time (you don't get a bonus in most cases unless you bring a full price offer.) It is also a good time to discuss what to do with it. If I am working with the buyer, I usually offer it to them to use for closing costs, and if I'm working with the seller, I let them keep it to cover their moving expenses!

So, in the end, I think disclosing it is the right thing to do, but no need to make a big issue out of it! Never forget that our main goal is the satisfaction of our customers! Show them properties that meet their criteria, not yours and if asked questions about your commission or bonuses on a specific property,  tell the truth! Integrity means doing the right thing!

Scott Leaf Personal Real Estate Corporation
Keller Williams Elite Realty, Port Coquitlam, BC - Port Coquitlam, BC
Scott Leaf & Associates Real Estate Team

In my Board it is the mandatory thing to do, they even lecture us that we must disclose such things as 'Points' from a reward program used by a Mortgage Broker or some other such service provider.  Failure to do so is grounds for Discipline in the Greater Vancouver Real Estate Board.

May 19, 2008 05:27 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Meli:  I think in certain cases, offering a bonus to the buyer's agent can be a great idea.  If the local market has a shortage of buyers, if a bonus will increase the number of showings... I would definitely do it.

May 19, 2008 06:08 PM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Welcome to ActiveRain, Meli, from a fellow KW agent in Las Vegas! When I'm working with a buyer, I make it a practice to disclose all compensation offered including the source. Those that are tied to a full-price offer have never made sense to me. Do they really think we'll just accept their list price and not negotiate?

May 19, 2008 06:19 PM
Dana Forster
AHome4Sale - Fredericksburg, VA
Realtor, A Home 4Sale Inc, Va

Meli- I agree with you in that it should be disclosed to our clients. I offer it as you do towards closing costs or negotiate a reduction in price.

May 20, 2008 08:47 AM