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Safety? or Stupidity?

By
Real Estate Agent with Home After Home

The other day I was showing a $400,000 home which was under construction and about 90% complete.  The doors, windows, and locks were all in.  As I'm showing the 3500 SF home I came out of a room and saw a man in the house.  The guy was wearing jeans and a sweatshirt and didn't really look like someone looking at a $400,000 house.  But more than that, from the moment I saw him, the alarms went off in my head.  It just didn't feel right.  I wasn't sure if he had just come in from the garage door or if he came in from the front door that I had left unlocked when my clients and I entered the home.

My clients appeared to be unbothered by the appearance of this fellow, but I was on alert.  He looked like a contractor which would explain his presence because the home was still being built.  But he wasn't doing anything.  He was just walking around with his hands shoved in his pockets and looking around, but mostly looking down towards the floor.

I moved into the dining room and peeked out the window.  There was now a truck in the driveway with some sort of electrical sign on the side of it that wasn't there when we came in.  "Maybe he's a worker, surveying what he needs to do," I thought to myself.  Then I noticed a beat up old blue car on the street with a man in the driver seat and the engine running.  I kept my left eye on the man in the house trying not to alarm anybody and my right eye on my clients never turning my back on him and always aware of his proximity to me and my clients.

The next thing I know, the man from the car is now in the house.  The second guy looks like a contractor too.  He's wearing jeans and a sweatshirt and has his hands shoved down his pockets as well.  The thing that has be concerned here is that I've been in many new construction homes while workers are there.  Workers are directed and busy and.... well... working.  They are never just walking around.  Now I notice that they are glancing at us out the corner of their eyes while looking around at the floor.  (The wood floor is covered with paper to protect it, so there really isn't anything on the floor that could possibly be grabbing their attention.)  I thought about saying, "Can I help you?" But decided that if they were up to no good that would only incite them.  They appeared nervous and I just didn't want to stir this pot.  I decided to keep my mouth shut, remain between the guys and my clients, and keep my back to a wall.

By now, my clients were ready to leave, and I definitely did NOT deter them from doing so.  We left out the door we came in through.  I locked it pretending those guys didn't exist and put the key back in the lockbox.

I don't know that those guys were ever really any trouble.  I had called later that day to tell the listing agent, and she appreciated the call.  As far as I know nothing at the house was harmed, but it was a very creepy event and I learned a good lesson.  LOCK THE DOORS, DUMMY!

Really, we can't be too careful.  There are all sorts of people out there.  I used to leave the doors unlocked in case the trouble-maker in the house was my client so I had an escape route.  Now, I lock the doors when I'm showing.  We had not parked in the driveway to see that house.  We had parked on the street just across from the house, so to a passerby, it would have looked like the house was unattended and we were all in the master bathroom when the guy came into the house.  I've seen the stories of bad people coming into a home during a showing to do mean things to agent and client.

All I can say is, I'm glad nothing happened.  And now, I lock the doors.

Eddy Martinez
Nationwide Funding Group - Highland Park, CA

Bridget I am glad nothing happened and that yourself and your clients are safe. It doesn't matter if the house is vacant.

Eddy  

Mar 03, 2007 07:18 AM
Elaine Reese, REALTOR® in central Ohio
Real Living HER, Powell Ohio - Powell, OH

Luke, if I were built like you, I would be less concerned as well. As you note, there's nothing to rob in an empty house - except copper piping & appliances & ceiling fans & fixtures & mechanicals .... It's a problem here for the builders.

Because the home WAS empty, I think Bridgett was OK with being concerned with their safety. In our safety classes, they've always told us to go with our "gut". Better safe than sorry. We can't all pack heat like TLW can in her state.

Mar 03, 2007 07:20 AM
Anonymous
John Richert, GRI

Bridget,

With the information you've given, I think you did the right thing by not approaching the 'suspects'. I agree with your mom about getting the vehicle info, and suggest that you also note down the 'suspects' description. (I keep referring them as suspects due to that fact that you have no clear information as to their identity or intent.)

I'd also suggest that your office implement a safety routine where the agents give a written itinerary of showings, photocopies of the client's photo id and vehicle description and license. Also, I'd suggest some sort of basic self-defence class, especially one involving pepper spray (maybe the broker &/or owner would be willing to help defray the cost).

Here in Arizona it is quite common for agents to be armed (most have their concealed permit), but I only suggest that AFTER you've had thorough small arms training, especially a course designed for close-quarters tactics.

Please don't think I'm some sort of paranoid, gun-totting, the-world-is-a-dangerous-place kind of person, because I no longer think that way. After being mugged and held up on 2 separate occassions back in the mid-80's I decided to stop living in fear and received enough training to make myself capable if similar events were to ever take place again. I am glad to report that for the past 20+ years, nothing like has ever come close to happening again. I've even gone out of my way to help people in need on the side of the road, at night and alone. However, there still are people out there who seem to have little desire to work hard and want everything they can get the easiest way they can, and don't care if any of the rest of us get hurt in the process...so, be prepared for the worst and enojy the best.

Mar 03, 2007 07:28 AM
#17
Adam Tarr
MavRealty - Phoenix, AZ
PC -GRI, ABR, CDPE, RSPS, ePro - Designated Broker

UGH!  ALWAYS listen to your instincts!  I'm not sure what I would've done (said something or not to them) but it's a creepy situation...

I worked on-site for builders for 8 years, and I was ALWAYS aware of my surroundings - being a small, young, attractive woman - and growing up in Detroit - I learned early that it's better to be 'rude' and alive, than polite + dead!

Not sure how I feel about locking the door...never really thought about it....I always want that escape route! 

SK

Mar 03, 2007 07:28 AM
Kelli Fronabarger
Bend River Realty Inc. - Bend, OR
Realtor - Bend Oregon

Bridget,

That would definitely be unnerving! It's a crazy world out there and you just never know. ALWAYS, ALWAYS, LISTEN TO YOUR INSTINCTS. It may just save your life. I wrote an article on a similar topic called Female Agents....You NEED to read this. THAT was a scary day for me.

Pretty sure I wouldn't have locked the door, maybe zapped him with my taser though. Interesting article Bridget and well-written: )

Mar 03, 2007 08:21 AM
Stephen Luckett
ExecuHome Realty-LuckNet Real Estate Group - Dundalk Sparrows Point, MD
We live in a scary world unfortunately! Always practice safety first-and not meaning to sound sexist-wspecially women as too many weirdos think they can overpower any woman. My girlfriend is also a Realtor and I am always asking where she is going, with whom, etc when showing homes. I will even accompany her on any evening appointment-even if the sun is still up.
Mar 03, 2007 08:32 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

"Too many weirdos think they can overpower any woman"...

How true is that. Very. That is the reason I carry a gun. I am 5'3 and weigh 110 lbs. That is pretty small compared to the size of the kind of people that believe they can over power me. BAM. Ha! Ha! LOL...

Sorry guys. I have also had something bad happen to me once. There is a reason why someone keeps a gun in their purse. Once something happens to you it becomes painfully clear that bringing a knife to a gun fight won't work.

TLW...ROAR!

Mar 03, 2007 08:40 AM
Andrew Hodge
Right At Home Realty Inc. - Richmond Hill, ON

TLW patting your purse may mean that your packing but it doesn't mean much if it is in your purse and not in your hand.  Besides having a gun usually increases the chance that someone gets hurt badly and quite often it is not the person that we would prefer to see hurt.  If they decided to attack fast enough, so that you could not get the gun out, you will have not only forced them into an attack but also armed them. 

Bridget, you did the right thing to get out.  making a comment from a distance is one thing so long as you have an escape route.  The last thing anyone needs is to escalate the situation and have their clients or themselves get hurt.  Even if they take the warning and leave they could wait around a corner to take you by surprise just to be spiteful, especially if one of the "bad guys" has the type of ego that makes them angry when their plan is spoiled.  Then your gun only helps if your willing to go to your car pretending your in the swat team with gun in hand at every corner.  I can't imagine that that would help make your clients feel that the area was a nice location to raise a family. 

It is a good idea for every one to learn self defense but the best defense is to avoid direct conflicts. 

I do agree that taking down the licence plates would have been good.  Calling the listing agent as soon as you were in your car and moving would have allowed them to confirm if any contractors were supposed to be in the building that day so that they could have called the police if they felt it was required.

Mar 03, 2007 08:54 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

Andrew...

I understand all that. I also understand that I am easy to overpower and that's a bad thing. Another thing I understand is that most men are intimidated by a woman who carries a gun. Please bear in mind I live in Florida. This a dangerous State when it comes to real estate. My gun is in the side pocket of my purse and I have spent many hours being trained to get it out before someone can hurt me. I have 30 year old twin boys, both military, who taught me everything I need to know about self defense. If you read my last comment then you know that I have had something bad happen to me. If I had been packing I could have lowered that risk just by being in a position to be able to protect myself. You can bet if something were going to happen to me again I would take the appropriate measures to insure that is doesn't. Sorry if I have offended anyone in here. But we are all individuals in different circumstances with different experiences in our past. Our past experiences always effect our present and our future. I am someone who learned the hard way that I need more than a cell phone or an open door to protect me.

TLW...ROAR!

Mar 03, 2007 09:05 AM
Laurie Mindnich
Centennial, CO
New construction will often have contractors waiting out potential clients- they are often there at the behest of the builder to do touch ups, etc., and don't want to get in the way of the realtor or clients.  NONETHELESS, I agree 100% that instinct is critical.  Moving toward the door, and being very friendly help- but always, always go with your gut.  There were attacks in Denver one year on site, and the perpetrator was a painting contractor.
Mar 03, 2007 09:29 AM
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Bridget - how creepy!  I always listen to my gut instinct, and I think you did the right thing to say nothing to them.  Who knows how they would have reacted, and why chance it!

I have never thought about locking the doors of a house I'm showing - not sure how I feel about that.  We've had some nasty things happen to REALTORS up here in NH and Maine, and we know to be on our toes.  Not sure we are as much as we should be, I know I'm not, although I do take great care to make sure my partner knows where my appointments are and who they're with most of the time.

Thanks for the reminder to be as careful and mindful of our surroundings as we can be.

                                             AnnCummings.com

Mar 03, 2007 11:03 AM
Elaine Reese, REALTOR® in central Ohio
Real Living HER, Powell Ohio - Powell, OH

TLW, sorry to hear about your past experience. I've had some scarey events as well but wasn't harmed. On a lighter side, I envision you wearing one of those T-shirts that says, "I have PMS and I have a gun!".

I know some agents carry pepper spray on their key ring. I don't as I would probably spray myself, and not the bad guys! Since some agents take along their husbands/male friends, there were a couple times I wished I could have taken my Dobie with me. (But now The Murph is useless).

Mar 03, 2007 11:33 AM
Andrew Hodge
Right At Home Realty Inc. - Richmond Hill, ON

TLW 

I won't pretend that I can understand how bad your past experiences have been to make you want to carry a gun.  That would only belittle your situation as there is no way that I could ever truly understand what that it is like going through that type of situation.  I can say that I wish nobody ever had to experience it and hope that you did not take offence to my earlier comment, which was probably a little harsh.

I do believe that most people should not carry a gun though, as most people do not have 2 trained military friends or family members that are willing to properly train them in the proper use of of a gun.  Any time I think about average Joes carrying guns I think of the SWAT guy who shot himself in the foot while trying to lecture a high school class on the dangers of hand guns and hand gun safety.  All I can say is it was a good thing they would not let him continue and show the students the assault riffle.  (I can not remember where exactly it happened but it was not that long ago and you could probably look it up on YouTube.) 

Mar 03, 2007 01:51 PM
Brian Brumpton
Keller Williams Boise - Boise, ID
Boise Idaho Real Estate

I always lock the doors when I'm showing a house.  I figure I probably have a better idea of who my buyer is by the time I am showing them houses than I do somone coming in unannounced. 

I did have one experience where I showed up to a house that was vacant and was supposed to be locked up but the front door was open as well as the back.  I happened to be previewing it with my wife and kids.  I made them wait in the care while I checked it. 

It's always and eerie situation walking through a house not knowing what your are going to find.  I would say follow your gut.  Chances are your instincts are going to be more in tune with the situation before you every realize what's going on.

Mar 03, 2007 02:47 PM
June Mellor
Century 21 All Islands - Kailua, HI
Good for you for being alert and watchful! One can never be too careful. I've had that experience a few times while hosting Open House by myself, someone walking in that sets the bells off. I keep thinking that I've got to get one of those pepper sprays or something...
Mar 03, 2007 06:11 PM
Anonymous
bridget fredericks

Carrying a Gun: My personal point of view on this is, that if you carry a gun you must really KNOW that when it comes to pulling it out or even patting your purse, it means that you are willing to take a life.  If patting you purse does not mean that you are willing to take a life, then you could be instigating trouble that you don't really want.  I don't think I can take a life, so I won't carry a gun.  I do not believe in carrying a gun for the purpose of scaring people.  However, if carrying a gun works for you, then I say, it's the right thing to do.

Empty House Safety: Ok, yes the house was empty but there is plenty to steal in a house that is under construction.  You'd have to be a fool, to think it's ok just because the house is empty.  First of all the appliances were staged to be installed in the house and were sitting in boxes in the kitchen.  But around here, people do go in to empty houses just to steal whatever they can get thier hands on.  In fact, I had a client who moved out of her house and into a new one.  People came into her backyard and stole whateever they could find.  Then they came BACK! to get more.  Garden statues, hoses, compost bin, chiminea, just whatever she had outside in the back yard sitting there.  It's not even stuff you would think is worth stealing.  Never assume that because a house is empty, the strange people who wander in can't be bad because there's nothing to steal.  There's always something for them to take.

Mar 04, 2007 03:11 AM
#30
Gloria and Jason Belmonte
Prudential Fox&Roach The Belmonte Group - Rising Sun, MD
www.cecilcountyhomesearch.com
I will NEVER meet a client alone. I see new agents, and not so new agents for that matter, get a lead of floor duty and run with it to the property. Is a commission worth your life. I am also blessed my husband is my partner, and he will usually show a new client around. BE SAFE..
Mar 04, 2007 08:41 AM
Nancy Craig
RE/MAX of the Poconos - Stroudsburg, PA

I admit to leaving the door unlocked when I show a home - it gives me a sense of being able to get out if I have to.  I hate showing homes that are not completed - can be very dangerous.  That being said, I NEVER meet a client at a vacant house if they have not been to my office.  I don't go out with clients if they make me feel uncomfortable - it just isn't worth it.  If I were in a situation like you found yourself I would have made sure that I was closest to the door and would have made sure I was in the same room as the buyers for additional safety.  Only once did I show a house to a total stranger and when I found out the home was vacant I never left the doorway - and my car was parked behind his facing towards the street.  I also always carry my cell phone in my pocket.  It can't help me if it is in the car.  I would feel very uncomfortable carrying a gun but I have thought about pepper spray - just never got around to getting any.  I have been VERY lucky and work with great people almost all the time. 

I actually had a very scary experience once when with a buyer I knew (former client) and we got to a house that looked creepy - we had a scheduled showing but there were signs all over warning people not to trespass....and the house looked like something out of a horror movie - my client (who is a process server) was knocking on the door and peering in the window.   I was at the end of the driveway with my car running and watching the windows anticipating the worst...he finally gave up and joined me in the car laughing and telling me in his business you can not be afraid of anything.  That is why I am a Realtor and not a Process Server!

Mar 04, 2007 12:25 PM
Bridget Fredericks
Home After Home - Baton Rouge, LA

There are times that I find myself previewing homes for out of town clients.  Now, I'll only do it if the client has signed an Exclusive Right to Represent.  But previewing homes isn't my favorite thing.  There is something very creepy about visiting a home by yourself.  Now, I take Mom with me whenever the need arises.  One time, I was so glad she was there.  When we got to the house the front and back doors were already open.  You just never know what's waiting for you in an empty house.

Nancy: In this instance, when the two men came in, I WAS always the closest person to the door.  My client went into a front office/room.  I stood at the edge of the room where I could keep an eye on these two other guys.  But I was only two steps from the unlocked front door.

Mar 05, 2007 02:10 AM
Nancy Craig
RE/MAX of the Poconos - Stroudsburg, PA

My area is rural and sometimes homes can be rather remote.  Once I was previewing a newly built home for a buyer and the house was huge and hidden from the road.  There was an interior railing missing on the stairway and I was in an area where my cell phone did not work.  In other I couldn't get help if I fell and got injured and no one would even find me for a while.  At that time I decided FIRMLY - I WILL NEVER PREVIEW A VACANT HOME AGAIN.  The thought of what could have gone wrong really scared some sense into me. 

Also as a Female - I do not sit Open Houses alone.  If the seller can't or won't be thre - my husband comes along - fortunately we do not do them in this area.  But today, it is just too risky.

Bridget, glad you were near your exit path and that this turned out well for you. 

 

Mar 05, 2007 11:04 AM