There's a growing trend among many real estate agents today. Not a day goes by that I am not hearing about it, or experiencing it myself.
Real estate agents everywhere are HIDING! They hide from their customers, they hide from other agents, and worst of all they hide from their own clients! What is the reason for this growing epidemic? I can't answer that question with a satisfactory answer for everyone. But I can share a personal experience.
I have a client who is transferring from New Hampshire to North Georgia. They called me as a result of an ad on Craigslist for a home we have listed for sale. I quickly developed a friendship with them, and started sending them properties to view. Eventually they tell me that they have already visited here and previewed several homes for sale. When they returned to New Hampshire, their agent simply disappeared. She would not return any of their calls. She would not return any of their emails. These folks are going to purchase a home with CASH, as soon as they get their home sold in New Hampshire. They subsequently allowed me to refer them to a terrific agent in New Hampshire to list their home. That agent got the referral from me because HE ANSWERED the phone when I called him. During my searches for homes in my area, often my clients ask for more information. When I call the local listing agent, I get....voicemail! (and usually no return calls)
My purpose for this post is to say that I am NOT that agent. I make a personal guarantee that if I don't answer your call by the third ring, I will return your call within 30 minutes. (during reasonable calling hours of course)
I probably should clarify that I agree there are times when you absolutely cannot answer the phone. However, I think that even if I am WITH a client, the call should be answered. You can say, I am so happy you called, but I am showing a house right now. I will call you back within ____minutes. It shows 2 things. 1. You do answer your calls. 2. Shows the clients you are with how important you consider being available. They know that when THEY call, you will also answer. If you will be in a class or long meeting, you should change your voicemail to say so. (then don't forget to change it back!)
I'm your available agent!
Kimberly Wilson
404-543-5384
Broker Associate- Power Realty Partners
Your Dawsonville Real Estate Specialist!
Comments(12)