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When did your poor planning become my emergency?

By Steve Loynd

Managing Real Estate Broker with Alpine Lakes Real Estate Inc., NHRE# 02863

December 04, 2008 07:35 AM

I had no appointments scheduled Wednesday afternoon, and it seamed like a great time to get some things done before the Holidays. The moment I walked into the hardware store 30 minutes away from my office my cell phone rang. Hi Steve we are at your office, and wondered if you had some time to show us around. Great Paul are you going to be staying the night so I can see you tomorrow? Well we just drove 3 hours on a whim, and no we can't spend the night.No Planning on their part..drop what you're doing and run back to the office.

I guess not everyone is perfect, but any good carpenter will tell you measure twice & cut once!

If your plan involves other people make sure they are on the same page..please I'm begging you.

I hope you enjoyed the pictorial comedy of errors, Call me before you come

steve@alpinelakes.com / 800-926-5653 / www.alpinelakes.com

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Regina P. Brown

MBA Broker Consultants - Carlsbad, CA

M.B.A., Broker, Instructor

Steve, those are the very same people who will have you show them every property in town, say they'll "get back with you later", and then they'll leave town and you'll never hear from them again. Until you see that they made an offer on another property with another agent a few months later....

Join my NEW group for professionals who work from their home office at http://activerain.com/groups/virtualoffice

Regina P. Brown
Allison James Estates & Homes
www.ReginaBrown.AllisonJamesInc.com

Dec 04, 2008 05:55 PM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Terry..If I only could, I have a teenager who calls as much as any client, and I have to be available 24/7 this is just a little rant. Good advice for someone without kids -shut off the phone!!

Dec 04, 2008 09:22 PM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Craig, I do think people that get hassled in their job everyday are much more cognoscente of unscheduled requests, the ones that just don't think about how their actions affect others are the ones that get their way all day long. They are used to people asking how high when told to jump. You make some valid points. Steve

Dec 04, 2008 11:19 PM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Brenda & Regina, ..a few asked me about the buyer broker agreement ..yes, but now they do expect immediate attention whenever it suits them..you can't win..but I hope they buy.

Dec 04, 2008 11:22 PM

Erby Crofutt

B4 U Close Home Inspections&Radon Testing (www.b4uclose.com) - Lexington, KY

The Central Kentucky Home Inspector, Lexington KY

Caller ID is a wonderful thing. When I'm "OFF" (very seldom) I only answer calls from those numbers I want calls from. The rest can go to voice mail.

Dec 05, 2008 12:10 AM

Alan May

Jameson Sotheby's International Realty - Evanston, IL

Home is where the hearth is.

wow... those photos offer some serious lack of planning.

Prior to being a Realtor, I used to have a sign over my desk that said "A lack of planning on your part, does not constitute an emergency on my part!"

I loved that sign.

Dec 05, 2008 12:15 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Erby..I know but I'm a whore for business and the out of state #..could always be tomorrows appointment, I can't force myself not to answer during the daylight hours..I'm with you 100% at night after I get Home.

Dec 05, 2008 01:48 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Alan.. my wife is in property management, I borrowed the line from her..but your sign is probably the origin.

Dec 05, 2008 01:50 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Can you throw me a rope?

Dec 05, 2008 05:49 AM

Tera Tyner

Lubbock Homes - Lubbock, TX

I thought that these pics were great. Every now and then you need to see someone do something stupid so that you feel better about the dumb things that you have done!

Dec 05, 2008 11:47 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Tera..we need to see the flubs..to know how good we have it..most of the time..thanks very good observation, Steve :)

Dec 05, 2008 12:39 PM

Valerie Osterhoudt

Johnson Real Estate, Inc. - Cromwell, CT

ABR, Cromwell, CT Real Estate ~ 860.883.8889

Steve.. These pictures had me in stitches. Why.. I've seen one of these at a home I showed. The one where the bathroom door is opened by the toilet and can't close... what a hoot.

BTW.. I like the *younger* shot of you on your profile.

valerie osterhoudt

Dec 06, 2008 12:16 AM

Laura Giannotta

Keller Williams Realty - Atlantic Shore - Little Egg Harbor, NJ

Your Realtor Down the Shore!

How'd I miss the new picture? Love it! Believe it or not, I had a client set up an appointment for today via email over Thanksgiving!

Laura G

Dec 06, 2008 12:22 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Val..These photos were fun to find as well, and I'll tell you there were a bunch I could publish. Steve

Dec 06, 2008 01:27 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Laura..take what you can, I have had people of different religious backgrounds ask to see property on Christmas (it's ski season..so)..and of course I said no way..that is one day I am absolutely not showing properties.

Dec 06, 2008 01:30 AM

Barbara S. Duncan

RE/MAX Advantage - Searcy, AR

GRI, e-PRO, Executive Broker, Searcy AR

So did you drop everything and run back to the office to show them? I agree. They need to give notice that they're coming.

Dec 06, 2008 02:23 AM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Barbara..you know I did, and I will do it again soon I'm sure..it's just a pet-peeve of mine. I work in the second home market and many travel a distance to come see me, I wouldn't drive 3 hours on a whim.

Dec 06, 2008 03:10 AM

Not a real person

San Diego, CA

I'm one of those who would have gone to the office to meet them, have them sign my buyer's contract, and then given them my undivided attention. Shopping can wait. These people obviously couldn't. Yes, a phone call would have been nice, especially since we have the greatest phone system in the world, but a slight inconvenience to me to get a commission paycheck down the road is well worth it. If I wasn't working on commission, it might be a different story, but in this market, I would have been all over those people.

Dec 11, 2008 06:14 PM

Steve Loynd

Alpine Lakes Real Estate Inc., - Lincoln, NH

800-926-5653, White Mountains NH

Russel, you are right of course and I did scurry back to the office. In a perfect world we would be forewarned each time we were expected to be available. But as they say if this job was easy anyone could do it.

Dec 12, 2008 12:56 AM

Terry Chenier

Homelife Glenayre Realty - Mission, BC

Steve,

Everyone figures we are available 24/7; it's the nature of the business.

May 20, 2009 06:33 AM