Special offer

Why are Real Estate Agent "Overpaid"?

By
Education & Training with French Real Estate

Why do real estate agents get paid so much?  It only took you three weeks to sell my house, why should I pay you the full commission?  You didn't have to spend much to sell my house, shouldn't I get a break on the commission?  You've heard hundreds of these.

We are always justifying are worth - I'm ok with it, but our industry must do a better job at distancing ourselves from the cost/time it takes to sell a home.

Do attorneys have to justify their charge (rhetorical).  It takes them 15 minutes to draft a deed - charging $50-75 for that service.

Do doctors have to justify the $110 (15 minute) office visit to confirm that indeed you do have a cold.

How about the computer technician's $75 an hour fee.  They can typically fix the problem in 10 minutes but take longer just to make it look like it was tougher than it was.

The thing that they all have in common is that they are recognized for their knowledge.  The attorney gets paid for knowing how to draft a deed.  You don't go to the surgeon and try to negotiate his price down if he does the surgery faster. The computer technician isn't charging you for the 50 cent diode that he replaced - he's charging you $150 because he knew that it had to replaced.

The value that we bring to the transaction is our knowledge and experience.  If you try to justify your commission by your expenses and time, then you will be questioned endlessly about your expenses and hammered on commission when it takes you less time to sell the home.  It is not that it only took me 3 weeks to sell your home, but that I was able to use the 15 years of experience and knowledge to be successful in just 3 weeks.

There are attorneys and surgeons who are sought out for their knowledge and experience and who can command huge fees because of their recognized expertise.  Do we have recognized experts in our industry who command and get a higher fee?

 

 

Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Brian

You're singing our song. It is so hard to overcome such misconception of the value we bring to the table. I had posted a blog on this in state of pique when someone said all we provide is transportation and that we only open doors.

How much is your time worth? What we do for Sellers.

Since then, I have refined this and customize it for inclusion in all my listings presentations.

Our buyers and sellers do need to be enlightened on how we earn our keep. The funny thing is, everytime they need something real estate wise, they will consult with us for our professional opinion.

Feb 22, 2009 05:57 AM
Cindy Crutcher
Lawrenceburg KY Foreclosures & Government Owned Properties - Lawrenceburg, KY
Real Estate Broker - Exit Realty Crutcher Lawrenceburg KY

Brian,

I agree that we do not focus on the time, but our expertise and experience.  I have several inexperienced agents in my office and I always stress that they not focus on the time to sell a home, but instead to focus on the experience in our office.  They may not have years under their belt yet, but they have me and lots of others in the office to bring over 200 years experience to the transaction.  That should be very valuable to a seller or buyer.  Thanks for sharing.

Feb 22, 2009 05:59 AM
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

First, I like your premise.  We don't provide a menial labor skill or service.  We are supplying a service where knowledge and skill have a direct outcome on the result.  Second, we aren't working for an hourly or per diem wage.  We receive a commission solely on the results.  Although we may have sold this house quickly, we might also have had listing or buyers where time was expended without a purchase (ie. no compensation).  Third, some owners have no concept of the time involved from preparing the listing presentation, measuring rooms/taking photographs, entering into MLS and other sites, showing the property, obtaining feedback, etc.  Some think that all took was - placing a sign in yard or putting it on MLS.

Feb 22, 2009 06:01 AM
Jo Olson
HOMEFRONT Realty - Kettle Falls, WA
Retired - HOMEFRONT Realty @ LAKE Roosevelt

Maybe if we had the same education requirements as Lawyers and Doctors it wouldn't be as hard for us to educate the public on the value of our service. 

Feb 22, 2009 06:08 AM
Brian French
French Real Estate - Beaver Dam, WI
Evolutionary Real Estate

Pacita, Cindy and Ryan

We can certainly still list the things we do, but we have to emphasis knowledge and experience, for example:

Instead of:

1.  place ads in newspaper

2. show your home

3. Place home on the mls and Internet

 

You would say:

1.  Will use knowledge and expertise to expose home to the highest number of qualified buyers

2.  Anyone can show a home; As a real estate expert and a behavioral expert, I help buyers truly want your home

3. It is only in a well-rounded real estate expert that you get a financial expert, marketing expert, staging expert and a trusted counselor.  Not everyone is a Internet marketing expert, but that's exactly what you'll get with me

Feb 22, 2009 06:22 AM
Brian French
French Real Estate - Beaver Dam, WI
Evolutionary Real Estate

Hey Jo,

I am an expert because that's what I choose to be.  My real estate knowledge is not a result of the 28 hours of continuing education per year.  I am a product of many influences; I am a electronic engineer,  United States Air Force, a dance instructor, real estate law instructor...

 

What are you?  

 

Feb 22, 2009 06:31 AM
Valorie Stover, Realtor for Casta del Sol
Casta del Sol Real Estate / HomeSmart Everygreen Realty - Mission Viejo, CA
Mission Viejo,CA, Active Adult Community!

As for Doctors, if they miss diagnose what is wrong with you and you have to come back, they get paid twice.  Attorneys lose your case in court, they get paid anyways. Mechanic works on your car and doesn't fix what is wrong, you get to take it back till it is right and then pay him.

We only get paid if we close the deal. How many times do you work for months and get nothing? Client decided they like where they are living and want to stay. so they cancel the listing and say thank you. That is the end of it. You did nothing wrong, where always available for them, consulted with other agents for them and provided expert consulting for them.

I want to ask listing clients, "if I take less and you cancel the listing for no fault of mine, you will pay me anyways?" I haven't done this. I am sure it would BLOW them out of the water, if I asked for a guarantee for my work. lol :-))))

Just some food for thought.

Feb 22, 2009 06:40 AM
Brian French
French Real Estate - Beaver Dam, WI
Evolutionary Real Estate

Hey Valorie,

We need a complete shift in the way the public views us and the way we view ourselves.

The public would never dream of asking other professions to do some of the things that they demand from us.  We need to get our industry to that level.

Next time you are asked to:  (insert any demand here) - ask the seller if they would ask that of an attorney, banker, doctor, or store clerk for that matter

 

Feb 22, 2009 06:59 AM
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
GRI, e-PRO, Executive Broker, Searcy AR

Good post.  How can we measure our value in hours or minutes.  And compared to other specialists we are well paid.  We just don't get paid often enough.  LOL

Feb 27, 2009 11:05 AM
Jon Quist
REALTY EXECUTIVES ARIZONA TERRITORY - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

Good analogy. And good comparative examples. You get paid for your knowledge and experience, not on how much time you have to put in to do the job.

Jan 20, 2011 05:12 PM
Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

The client does not understand our process and think the job is done when you found a buyer.  There is another part of the job that takes a lot longer and that is the successful close.

Jan 20, 2011 06:01 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I believe I'm not paid enough for what I do. It is always looks like someone's job or life is easy, but try working in that person shoes.

Sep 12, 2015 04:12 PM