listening: Is This A Good Time To Talk?
- 04/25/10 08:38 PM
I have a client who begins every phone conversation, without a single exception, with the same question. "Is this a good time to talk?" The first time he asked, it made sense. He and I didn't know each other, and we had never talked. I told him what I would tell any new prospective client, something to the effect that whenever I pick up the phone it is always a good time to talk to a client or prospective client. Not too long after that we were scheduling showings and talking about properties. Every time he called and I answered, he … (5 comments)
listening: The Discipline To Listen
- 03/27/10 01:18 PM
What I find to be one of the most annoying aspects of working with fellow real estate professionals is hearing arguments to my feedback. What I find to be one of the most difficult aspects of working with fellow real estate professionals is maintaining the discipline to hold back arguments to their feedback. Is the purpose of feedback to start a discussion, or is it to offer or glean insight from a different perspective? If 5 agents tell us the front door at our new listing is a terrible color and makes the whole house look ugly, are we better off trying … (6 comments)
I have a client who begins every phone conversation, without a single exception, with the same question. "Is this a good time to talk?"
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