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Brain Surgery: Do You Hire The Cheap Surgeon or The Skilled Surgeon?
Thomas J. Nelson, Realtor,CRS,e-Pro "Flying First Class on my “airline” means (in part): no matter the price you paid for the ticket, you’re seated and treated like First Class Passengers."
Right on target - and - re-blog!
Value Proposition Part 1 of 4 (September Active Rain Challenge) 
 
The definition of full service is simple: It’s creating WOW!
Wow! costs money and is rarely delivered by a new agent, a transactional agent or the worst agent: complacent agents. You can buy sox at Nordstoms and have an experience, while purchasing quality that lasts. Or, you can have the Kmart experience, buy cheap and have to buy often for lack of quality; (so in the long run do you really save)? And remember:
 
"Nordstroms never panics when Kmart has a sale!"
 

 
 
Wow! Is that “above and beyond” expectations delivery of your service:
Competence, Character,  and Care for your clients' needs, wants and expectations.
Wow! is determined by the customer, not the provider, but must be planned for and delivered by the provider in a way that acknowledges that you know who your client is and what they need & want. It’s what makes you stand out and become referable. It’s ... more

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