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THE COSTS OF POOR COMMUNICATION
Recently, a question was asked in ActiveRain's Q&A section about our biggest pet peeve in the business. I have to say (and I did!) that it has to be communication.
Communication is key in any business and when you surround yourself with a team of professionals who understand the need for good excellent communication skills, the world is your oyster!

Transactions simply go smoother when working with professionals who communicate well. 
Thanks to Grant Schneider for 'penning' this excellent article. As usual, I agree with him wholeheartedly!

What we have here is a failure to communicate.  That line from Cool Hand Luke sums up one of the big problem—our communication does not work.
I recently met with the leaders of one of my Westchester County New York organizations to present results of an employee survey. The staff felt that there were a lot of changes, but the staff also felt that management was not keeping them informed. Productivity almost always suffers in times of great change because employee stress dramatically increases due to the universal fear of the unknown. Often senior executives genuinely believe they are communicating with employees when it comes to matters that affect them. Unfortunately, they often underestimate the ... more

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