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Possible Reasons An Agent Isn't Calling You Back
Listing brokers often get calls from consumers WHO HAVE AN AGENT.
Often the excuse is, "But my agent isn't calling me back!"
The one thing I attribute most to client retention is
ANSWERING PHONE and/or RETURNING CALLS PROMPTLY.
We all know 'that agent' who never calls ANYONE back. And we love them to pieces. They exist to divert business to US. Thanks, slacker!
As a Mohave County AZ CRE Broker, I am on the phone with clients, fielding inquiries and discussing strategy MANY hours during the day. There are times when nothing but a phone call (if not an in-person meeting) will do.
Plus, I want you to know what you need to know, and will follow up with a written breakdown of those talking points for future reference.
Most folks I encounter are respectful of time, mine and theirs, and I am readily available to meet valued clients' needs and address concerns.
HOWEVER . . . there are some possible reasons a decent, professional agent isn't calling you, the consumer, back:
Call too often. Can this be responded to via email or text? Your agent has multiple clients, many tasks and a few fires to put out during the course of a day. You are of course important. ... more
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