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Cutler Call Center to the Rescue!
 I scheduled a showing with another real estate  broker for last night.  When I got to the house, I realized that the lockbox combination they gave me was completely wrong- they gave me letters and it was a number lockbox.  I called the office number for the listing broker and got an answering machine- they were closed for the night.  The listing agent did not have a cell phone # listed.  My buyers were so disappointed that we couldn't get in to see the house. 
 I kept thinking and decided it might be worth a try to call other Realtors in his office.  I called Cutler's call center and they gave me the cell phone numbers for 2 other Realtors in the listing agent's office.  The 2nd one I called actually answered her phone.  She gave me the listing agent's cell phone number (who did not answer), plus made another phone call to another Realtor who gave her a list of 6 possible lockbox combinations. 
Before I started trying the combinations the buyer said that if the first number I tried worked he was going to play the lottery tonight.  Guess what- the first number worked!  We were able to get in because Cutler answers the phone!  ... more

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