I read this post this morning, commented on it and congratulated the author on being featured and decided I wanted to share this.
This is such an important topic, in my humble opinion. I think all of us in Real Estate and in all businesses need to monitor our tone, and the message that we put out when we answer our phone. I know that I will take this message to heart. A buyer told me before that if there is one thing he would like for me to change, it would be my phone. Astounded and confused, I (2 comments)