communication: When Expertise Backfires: How Being an Expert Can Hinder Communication
- 03/14/23 06:35 AM
When experts have trouble explaining complicated ideas to people who aren't experts, this is called the "curse of knowledge."In the real estate business, this can lead to misunderstandings, bad communication, and lost sales. When you communicate with clients, it's essential to remember that they may not share your level of knowledge. They may not understand industry jargon, or they may not know what certain terms mean. The curse of knowledge can cause you to overlook crucial information that your clients need to know. You might think that certain details are common knowledge, but your clients might not know about them. This can lead … (4 comments)
communication: Personalizing Your Communication Style in Real Estate
- 03/06/23 09:46 AM
Real estate is more than just brick and mortar. It's a people-centric industry, where real estate agents assume the roles of customer service representatives, counselors, and confidantes, all in one. It's a professional endeavor, but it's also profoundly personal.Personalization is the critical factor in this domain. Every client has their unique character and temperament. To establish a successful rapport with them, you must customize your approach accordingly. The most exceptional real estate agents excel in this aspect. They possess the skill to personalize each client relationship based on their communication style, preferences, and dislikes, whether they are introverted or extroverted. The bottom line … (12 comments)
When experts have trouble explaining complicated ideas to people who aren't experts, this is called the "curse of knowledge."In the real estate business, this can lead to misunderstandings, bad communication, and lost sales.
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