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Managing Your Listings - Tip #79 !

By
Real Estate Agent with Bergen County, NJ - RE/MAX Real Estate Limited

Here's a handy tip if you have some listings in your inventory right now !

Dont get caught answering a call from a potential buyer who has questions about your listing, and you not having the answer !

 

eg: Caller 1: "Yes Hi, I saw your listing on Appletree Lane online, but can you tell me the exact taxes and the Monthly Maintenance Fees ?"

Caller 2: "Hello, can you tell me the lot size of the listing at 666 Diablo Court ? ... and also what year was it was built ? oh and while you're at it, is it gas or oil heat ? ... and lastly, what high school do residents of that street go to ?"

 

Well, in my area, all the answers to these questions are listed on our MLS listings, BUT when you start to build an inventory of 5, 10 or 20+ listings, you may not always remember every listing detail for each of your listings !

SO !

Here's handy Listing tip #79 ...

> Print up the listing page for each of your listings and keep them in a folder in your car ! That way if someone catches you off guard while you are driving or out and about, you can pull over to the side of the road, and refer to your listing folder and give the caller the exact information, instead of 'winging it' from memory, and potentially giving them wrong information abour your listing !!

 

This happened to me just yesterday, when I was unloading groceries into my trunk from ShopRite, and I got a call with similar questions. I have a number of listings right now, and have shown dozens of others in these towns over the past week or two, so my mind drew a blank for the answers....

... luckily I had my handy dandy 'Listing Folder' in my car, and was able to promptly give the accurate answers on the spot !

... always better to be prepared - even those of you who have "Einstein Memories" can sometimes draw a blank too !!!

Handy Listing Tip #93 to follow next week !

Cheerio !

Sheldon
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Follow Sheldon on these sites below !

 

                            

 

 

 

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Marchel Peterson
Results Realty - Spring, TX
Spring TX Real Estate E-Pro

Sheldon, I've always been a bigger buyers agent than listing agent (by design) but that is a GREAT idea.  I have been blessed so far to be sitting at my desk when I get those calls but who knows who long that blessing will hold. 

May 02, 2009 03:16 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Sheldon - that is one heckuva easy but useful suggestion. I hate getting a call about a question I can't answer. Love it.

Jeff

May 02, 2009 03:20 PM
ASHEVILLE REALTY REFERRAL RESOURCE 828-776-0779
REAL ESTATE REFERRAL NETWORK - Asheville, NC
CONTACT janeAnne365@gmail.com

Sheldon~

Although our Firm specializes in buyer advocacy for LAND....your suggestion is well worth translating into and on to my clip board!! THX!

May 02, 2009 03:28 PM
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Sheldon -- I have the info in print -- always with me.  I will admit to ACTUALLY forgetting my home phone number the other day ! Hey - it happens- we just can't remember everything, all the time :-) Thank goodness it was in memory on my cell .... Thanks for the tip

May 02, 2009 04:02 PM
Shirley Parks
Sands Realty 210-414-0966 - San Antonio, TX
Broker, 210-414-0966, San Antonio TX Real Estate

Hi Sheldon, Your handy dandy listing folder looks dandy and should come in handy for these unexpected calls. :-)

May 02, 2009 04:37 PM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Sheldon, thanks for the tip.  So simple, but I've gotta admit, that I never thought to do it. 

What's with your numbering system?  DId I miss tips 1thru 79?  Does 93 come after 79?  On another note, how are Mom and the boys doing and where are the latest pics?

May 02, 2009 04:46 PM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Good advice Sheldon. I've been doing this for years. I have my trusty legal pad in a leather binder that never leaves my saide. Inside is a pocket with my listings details. Don't leave home without it!!!

May 03, 2009 12:22 AM
Anonymous
Linda Kaufman

Sheldon, your suggestion is a good one. I see one small advantage to not  having ALL the stats. It's a reason to get the caller's info to call them back. Just a thought.

May 03, 2009 02:03 AM
#32
Caren Wallace
Premier Property Group LLC - Tualatin, OR
Portland Caren Real Estate

Sheldon, my friend you are a wealth of knowledge and I thank you for that suggestion!

May 03, 2009 02:29 AM
Leesa Finley
RED Properties - Wake Forest, NC
RED Properties - Raleigh NC Real Estate

Brilliant advice Sheldon and that's just what I do!  Got caught ONCE in the car with no info and that was the LAST time that happened!

May 03, 2009 04:12 AM
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
GRI, e-PRO, Executive Broker, Searcy AR

That sounds like a good idea.  I get more calls when I'm driving and I can't remember all the fine details.

May 03, 2009 12:18 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Debe !! - The feelings are mutual for our Huntsville Sista !!! ... I just know that you are the epitome of efficient so it doesnt surprise me you have a special notebook ! ... Oh and Preston posted an update today !!! ... Prestons-Ponderings-2

Hi Marchel ! I always like to think one step ahead so it's not a bad idea to print up you listing for that first time they catch you on the road !

Jeff ! - Sometimes the easy ones are pretty efficient !

janeAnne ! You're very welcome :o)

Mary ! lol !!! ...isnt is 555-FOG-CITY ???

Shirley - Definitely helps to have it the info handy !

May 03, 2009 12:46 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Leah ! Glad you like the tip - oh and Preston posted a new blog entry today with new PHOTOS ! ... Prestons-Ponderings-2

BB ! - Nice ! You're like a regular AMEX Card - you dont leave home without it !

Linda ! - Interesting angle - but I am usually pretty good at getting their info half way theough the call after a few sentences - but I like your point !

Caren ! I always aim to please !

Leesa !! - Once you get burnt, you dont grab a hot pan a second time ! Good for you Leesa !

Hi Barbara ! - Glad you like it !

 

May 03, 2009 12:52 PM
Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

You don't wanna know about the house... we have a huge punch list for them to complete, and we'll be talking with them tomorrow about it!

May 03, 2009 01:53 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Oh Oh ! ... wouldnt wanna be them !

May 03, 2009 01:59 PM
Eileen Hsu
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

What Sheldon? You mean to tell me that you are not a superhuman and remember everything about the listing? How dare you! :-) Thanks for the suggestion... Although we don't drive here in Manhattan, so I rarely carry any folder on me! I do have them on my blackberry though....! ( I always tell people to email me so I can reply with precise information! )

May 04, 2009 12:45 AM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Ha ! Eileen ! I just got a new BB Curve and LOVE it ! ... I'm sure over time I'll have more listing info available on it, but for the meantime, my handy folder is a lifesaver :o)  ... hope you are well !

May 04, 2009 01:19 AM
Sandy Childs
Keller Williams Realty - Spartanburg, SC
Realtor - Spartanburg, SC

Hi Sheldon: No doubt you also have you ever answered your phone and drawn a complete blank, I think that I forgot my name once. Great tip thanks!

May 04, 2009 01:56 PM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Sandy ! LOL ! - I know what you mean ! I have drawn a blank on family members names before !!

May 06, 2009 09:58 AM
Gerry Khatchikian
Red Lodge, MT
ASA, TRC, SFR

Shelsdon,

Not sure if I missed the first 78 tips but this one is a very good one.   Thank you for sharing and looking forward to the upcoming tips.

Gerry's AR signature

 

May 13, 2009 10:15 AM