It’s true. In yet another permutation of the home gig, you no longer have to leave the house to be a customer service agent for a major company. Want to work for J. Crew, Walgreen’s, 1-800-FLOWERS? You can. There is a growing demand for people who answer inbound customer calls from these companies and others.
It works like this. Major corporations such as the ones just mentioned outsource their customer service calls to third party companies who, in turn, hire U.S. based virtual customer service agents. Whether you’re a stay-at-home mom, need extra cash, or have grown weary of the morning commute, this might be an employment option that interests you.
Here is the pertinent information. Pay falls in the $8 to $15 an hour range. You will likely be required to work at least 20 hours weekly, but can grab more hours during busy times, if desired. Companies have varied needs based on your location, skills, hours you can work, etc. Check into several to find one that fits your lifestyle best. Some companies that hire virtual customer service agents include Alpine Access, LiveOps, West, Arise, Working Solutions, Reps for Rent, and more. This list should be enough to get you started.
Good luck!
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