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Listing Feedback - A Necessary Evil, Helpful Tool, or Waste of Time?

Reblogger Jeff Kennedy
Real Estate Agent with Hot Springs 1st Choice Realty

Thought this was a very interesting topic with many viewpoints ...  

Original content by Rich Jacobson WA State 52404

listing-feedbackAfter spending most of the past weekend touring prospective properties here in Kitsap County WA with a couple different Buyers, I was bombarded on Monday with a slew of Listing Agents desperately seeking for feedback from the showings.

Which led to a rather 'tongue-in-cheek' update on my facebook profile as follows....

Dear Listing Agent: Here is my 'feedback'....since we didn't write up an offer, you can assume that we're not interested. Please find someone else to tell you how to do your job!

(Okay, so I get a little bit annoyed at the requests for feedback....)

It's a tough market right now, especially for Listing Agents and their Sellers who are competing against an ever-growing inventory of short sales and foreclosures.

However, I sometimes wonder - do these agents genuinely care about what I have to say? Does my opinion or the opinions of my Buyers really carry weight with them or their Sellers?

As an experienced licensed real estate broker here in the Western Puget Sound WA, my Sellers rely upon my expertise and knowledge of local real estate dynamics to effectively market and sell their properties. Do I really want or need to rely upon some other competing agent's viewpoint, or the opinions of their Buyer clients, to tell me something that I probably should already know? If my Sellers won't listen to my advice or counsel, why would they listen to someone they don't know?

But, let's face it, none of us are perfect. As good and experienced as we may be, we may not always catch everything. There are times when it's nice to have a second set of eyes or obtain a seasoned opinion on a particular property. Typically, Broker's Open Houses are a good event to schedule and solicit such feedback from other trusted agents.

What about you? How do you view Showing Feedback?

Is it just a necessary evil, an activity like Open Houses, to convince our Sellers that we're working hard for them?

Is it a valuble tool for your Sellers that has a direct bearing on your marketing decisions and activities?

Or do you see it as a total waste of time?

Posted by

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Jeff & Paulia Kennedy and Debi Jones

Hot Springs 1st Choice Realty  -  135 Mall  -  Hot Springs, AR  71913

501.655.6247 Jeff  -  501.276.4446 Debi

www.BestofHotSprings.com

Bill Saunders, Realtor®
Meyers Realty - Hot Springs, AR
www.BillSellsHotSprings.com

I have to admit that I don't see it as a waste of time. I prefer buyer feedback rather than agent feedback. I feel that if you bring decent buyer feedback to your seller, they might pay more attention to it than "coming from the choir".

I see how Mr. Jacobson might view this as helping the other agent do their job. But I am always willing to give feedback to other agents in town. We are all in this together. Normally, It is prefaced by something like, "I know you know this and went over this with your seller, but here's MY 2 cents...however, this is what my buyers noted right off the bat...".

The buyer's eyes are the ones that are the most important right now in my opinion. They have the microscope out and it is we agents that tend to look at the bigger picture. I think many sales, and as an extention, lost sales are in the details that buyers note. 

Aug 26, 2010 02:25 AM