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Your emotional attachment to your house can cost you big $$$$

By
Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

Your emotional attachment to your house can cost you big $$$

Our homes are very personal to us.  And I know this from personal experience.  Thinking of my Grandmother's home brings warm happy feelings.  Thinking of my parents home does the same.  But when I think of the last two homes I lived in with my X husband I get a entirely different set of emotions.  And when I move the next time, I'm sure I'll be very attached to my current home... the one where I lived when all the children left the nest and became adults.  But when it comes time to sell you have move outside the feelings of your "home" and sell your "house".

I recently had an experience with a transaction where a divorce was involved and it caused the sellers to literally just walk away from a house that hadn't been properly cleaned because it was too emotional for either party to do so. Sometimes you just have to bite the bullet and pay someone to do a job that you can't do yourself.  I can promise you that if you leave your home clean then new buyers will appreciate it in their offer in the form of cash in your pocket.  Otherwise it will come across in their offer in more ways than one.  If buyers believe you lived in the home in that condition it's likely they will believe you neglected to maintain it as well as clean it.

And of course there is the other extreme.  The house that is completely your families home to the point that buyers can not even imagine their family "intruding" into your space.  You know the one, the one with the children's art on the refrigerator, the one with two dozen family photos in the greatroom, the one with "Olivia's Room" painted on the bedroom wall.  The one with no space at all for a new family. 

When you get ready to market your home, it should be a house ready for a new family to picture as their own.  After all, think about what you are leaning towards when you are looking for a new home for yourself.  Pack away those personal items & photos and your "collections", paint the rooms with warm neutral colors, call a professional stager if you need help.

You live in a home, but you sell a house.  You have to detach emotionally from your home and view it as a house when you put it on the market.  If you have warm feelings and are connected or if you harbor resentment and refuse to clean like the transaciton I had with a divorced couple it can cost you money and time.

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Tammy@Lake-Sinclair.com

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Tammy Lankford, Broker/Owner

 

Broker License # 169695  Lane Realty License # H-11420

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Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

Tammy this can be one of the biggest obstacle in getting a home ready for sale.    It can take some prodding but it is possible to get a seller to let go to some extent.

Sep 21, 2010 01:25 PM
Judy Jennings
Top Agent Plus - Middleboro, MA
Tap into Judy's real estate expertise & resources.

Tammy - I like this expression too:  "You live in a home, but you sell a house." If all seller's looked at it this way, our job would be (a little) easier. Nice post.

Sep 21, 2010 01:27 PM
Chris Olsen
Olsen Ziegler Realty - Cleveland, OH
Broker Owner Cleveland Ohio Real Estate

Hi Tammy -- As a REALTOR and an ASP, I totally agree with you and to do less than you describe, is simply leaving money on the table unnecessarily.  I try to gently convey to seller clients, one a trust relationship has been established, that they can take all their memories with them, and that those memories are theirs, and theirs along to keep and cherish.  That seems to re-orient their view sometimes and with a few other concepts and strategies, we become a united team and we both want the same goal.

Sep 21, 2010 02:59 PM
David Robinson
Lloyd Cullen Real Estate - Murrieta, CA
Call Now (877) 828-0710

As real estate agents, we have a leg up on most of the public when it comes to detachment.  I have found myself amused over the years as Sellers have protected their nests as if they were one of their arms or legs.  I personally have been in and out of thousands of homes so they now are to me what they are...concrete, wood studs, windows, doors, etc.  The "home" goes with us when we leave our "house" and carry ourselves and our memories away with us.  Thanks for the blog.

Sep 21, 2010 03:02 PM
Marcus Rice
Equity First Realty - Richmond, VA
Richmond, NOVA, Virginia Beach Area Realtor/Broker

I completely agree with Valerie. As harsh as it sounds, we (delicately/tactfully) state to the buyers that once they've made the decision to sell their home, it's no longer a home - it is a house, more plainly put - a product. It is indeed a fine line to draw when you're so connected to that product, but using that tactic is the best way for them to detach themselves from it. Expressing our compassion and understanding of their emotions is helpful as well. Once they begin the process of de-personalizing it, it'll be easier for them to sell, which is after all the desired goal, right?

Sep 21, 2010 03:32 PM
Sharon Lord
Maracay Homes - Peoria, AZ
New Home Advisor

GREAT points, Tammy!  It's a fine line between over-doing it and way under-doing it in home preparation...when in doubt, ask a brutally-honest friend, or have a home stager in for a consult....it will be worth it!

Sharon Lord
Argent Decor
AZ Vacation Home Furnishing Service

Sep 21, 2010 03:59 PM
Mary and Al Cardany
Re/Max Town Center - Germantown, MD

100% agree with this. I've run into multiple transactions where the home sellers placed a higher value on their home than it was worth due to their emotional attachment. In the long run, it lost them a quick sale.

Sep 21, 2010 04:52 PM
Don Wixom
RE/MAX Executives Nampa, ID - Nampa, ID
"Looking out for your next move..."tm

Tammy, people definitely need to detach themselves when selling their home. I have always loved your statement,"You live in a home, but you sell a house."

Sep 21, 2010 04:56 PM
Pat, Ben and Martin Mullikin
M3 Realty - Brookfield, WI

Tammy, what great points you bring out.  HOUSE and HOME have 2 different emotional connotations and the wise REALTOR learns to use those terms interchangeably depending on the situation.

Sep 21, 2010 05:14 PM
Bryan Robertson
Los Altos, CA

It's always a problem when people think their house is worth more just because it has a lot of memories, or they spent a lot of time working on it.  I always walk people through the logic of why a home is worth a particular price.  If they can't look at it logically, then selling will be a huge problem.  I had this happen with a listing and the sellers eventually took over a million dollar reduction because they overestimated what there house was worth while the market was dropping.

Sep 21, 2010 07:41 PM
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Tammy...

A home becomes a product, and that product must be properly presented. Thanks so much!

Sep 22, 2010 12:39 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

Good post today for sure.  Yes, people often hang on to the emotion and think that a buyer will "buy off on that"  pun intended!!  Not the case however, i always tell my sellers to take the emotion out of the sale.

Patricia/Seacoast NH

Sep 22, 2010 03:10 AM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

Well put Tam ! I always tell my sellers - you dont want the buyer to walk in and say "This is someone elses really nice home" you want them to say "I could see this being MY really nice home !"

 

Sep 22, 2010 03:39 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Kathy- Because I attached to things and places I completely understand it and try to help my sellers face it and deal with the issue of the emotional detachment.  Helps to sell the house.

Jennifer- Yes, sometimes it takes a real firm hand to get them to let go.

Judy- And wouldn't it be nice if something were easier for a change. LOL

Chris- yes our memories do go with us.

David- I'm a very emotional person and I tend to protect my own nest in that way, but I also have the knowledge of detachment.  It's why I can help the brain and heart line up when my sellers are having this problem.

Tonya and Marcus- compassion is key in this industry.  And usually that's the goal.

Sharon- Funny ... when you said "ask a brutally honest friend" just one of my friends popped into mind.  I'll have to tell her that.

Mary and Al- Had sellers loose both a quick sale and actually money with this problem.

Don- it's so true.

Pat- I use "home" a lot more with buyers.  I usually only use "house" when talking with sellers.

Bryan- happened with some sellers of mine (to a lesser degree financially)

Richard- exactly, has to be viewed that way.

Patricia- In my experience even when buyers are drawn to a person's "taste/things/decor" it doesn't make them want to buy that house, they just like the "things"

Sheldon- exactly, make it a fresh new looking place they can see themselves in.

Sep 22, 2010 04:58 AM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Tammy ~ it's so true that potential buyers can get the feeling that they're "intruders" in someone's home when everywhere they look they see photos of the family members, their vacations, award certificates on the walls, kids artwork on the fridge, toys in every room, etc.  Sellers need to put those items out of sight, so that a buyer can see the home, not their stuff.  Good post ~ I hope sellers are paying attention!

Sep 22, 2010 05:11 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Maureen- Occasionally I have buyers who seem to easily be able to look past "stuff" good or bad, but they are certainly the exception, not the rule.

Sep 22, 2010 05:27 AM
Manuel Monserrate
Raleigh, NC

I'd go even further, and would argue that emotional attachment to most material things is a major cause of problems in life, but then you'd call me a Buddhist and you'd probably ask me to go to a different website. All kidding aside, the post is right on the money.  It sometimes becomes very important to work with a home stager, so that the seller can get an independent (objective) view of their product (house) rather than their own (subjective) view.

Sep 22, 2010 06:09 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Manuel- Nope, I wouldn't call you a Buddhist... if I saw your house I might possibly call you a minimalist because I bet you don't have a lot of "things" sitting around in your home do  you?  And while I agree that a lot of "material thing" conventing and worship is bad... I don't think that's the same thing as me being attached to my Christmas tree colored photo that my daughter did when she was 8 that lives on the side of my refrigerator.  And, no, I'd never ask someone to not visit my post. :)  You are welcome anytime with any opinion.

Sep 22, 2010 06:47 AM
Rhonda Wilson
Revealing Assets - Home Staging Services - Edmonton, AB

Thank you so much, Tammy!

This is a great post, and so accurately describes what I run into on a daily basis.

Emotional attachment is the #1 issue when it come to both Pricing and Presentation.

You certainly get the sellers who have put absolute blood, sweat, and tears into upgrades in the property. And, it ends up being THE worst when they opted to take care of all of the labour on their own to "save" money. All they end up remembering is how many hours they spent, and how much of theirselves they put into the property.

Then you have the sellers who have raised their children in the property. Heck, there are still the pencil/pen marks on the kitchen wall showing the successive heights of the children as they grew up. Their struggle comes from trying to determine how to put a price on so many years of memories, turmoils, and accomplishments. These are the sellers who are most reticent to pack away truly personalized items. They seem to get stuck on wanting to memorialize life with objects.

Ahhhh, yes, and then the divorce/death/illness/lay-off situations. Has anyone else noticed the thick negative energy in these properties? And, there always seems to be at least a little evidence of the trauma left lying around. Guess what? Buyers pick up on these situations immediately. What transpires next? The buyer either runs away from the listing with their tail between their legs, or they make truly low-ball offers and take advantage of the situation.

The main question I always present my clients (sellers) with is this: "What is your ultimate goal right now in life? Do you truly want to sell this property and move on to the next chapter in your life?"

Of course, they always say that, yes, they do want to sell the property.

So, I educate them, and explain to them that their "Home" is now just a product that needs to be disposed of in order to realize their goals. So, this "Product" needs to be marketed in such a manner where every single potential buyer can easily envision moving right on in.

But, that is not enough. There is education required when it comes to accurately pricing their product. Buyers on the market are savvy, and know what products are worth. They have done their homework. I tell my clients that buyers will dictate whether a product is priced right. Buyers simply will NOT pay more than what a property is actually worth.

Great replies to everyone else!!!!

Then

Sep 22, 2010 08:16 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Rhonda- It's almost like we've been sharing clients.  You obviously understand JUST what I was saying.

Sep 22, 2010 12:18 PM