Special offer

Swanepoel Trends Report Opens Research for New 2011 Report, New Business Models at Top of List

By
Services for Real Estate Pros with New York Times Bestselling Author & International Speaker

Ever since the introduction of the Internet in real estate in 1995 speculation about a new business model for the real estate market has been rampant.

There was a surge of innovation in the late 1990s touting disintermediation, reduced commissions and a more automated and streamlined transaction by using the Internet. Most of that did not materialize as a result of the now infamous “dotcom” crash of 2000. Most of the new business models at the time disappeared although a few interesting companies made it through to the new century.

Then came Web 2.0 and the flood of innovations caused a second wave of new business models to emerge. This time the focus seems was more about quicker customer services, virtual offices and reduced fees to agents.

NEW BUSINESS MODELS

What we do know for certain is that the real estate business is amidst significant change, and that the traditional model born in the 1960s and 1970s is under severe consumer, Realtor® and technology pressure to reinvent itself. Some franchisors and independents will comply and many will not. During the process many new models will push forward in an attempt to find their new niche and place among the next generation of leading real estate companies.

As always, the Swanepoel team at RealSure continues to track, research and share change with the industry. We are working on detailing in the 2011 edition of our annual report (publication date February 1st, 2011) a comprehensive study of the Top 10 best new business models started after the introduction of the Internet into our industry.

YOUR HELP

We are of course already aware of the usual suspects but can never be certain as to who should be otherwise included. So we need your help. Feel free to add to the bottom of this post on Facebook, ActiveRain and RealBlogging companies you think we should research or alternatively email us at Trends2011@RealSure.com.

A comprehensive discussion and summary of the 10 best new real estate models will be included in the 2011 edition of the Swanepoel TRENDS Report (RealSure; 160 pages, February 2011). The Swanepoel TRENDS Report is the leading annual trends report on the real estate brokerage business. For more information and testimonials visit www.RETrends.com.

Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

Look at Allison James, have not penetrated PA yet but are elsewhere as a start, there are several smaller "virtual' start ups in our area of PA as well. As mentioned above i am also noticing more agents getting their brokers license and setting up smaller boutique companies. With the strength of the internet many consumers may no longer care about market share of a big company, but prefer a smaller company.

Oct 12, 2010 07:13 AM
Tom Branch
RE/MAX Dallas Suburbs - Plano, TX
Broker, CDPE, SFR, ACRE, Plano TX Ambassador

Stefan,

There have been few real changes in business models. You have a couple of MLM-style companies and a couple of fee-for-service / limited service models that have come along. These compete side-by-side with the national franchises, as well as the regional and small independents. 

Will virtual brokerages replace the brick and mortar brokerages? I think they will gain market share based on a lower cost to the consumer fee structure, but I doubt they will replace the local brick and mortar brokerages anytime soon.

It all comes down to service. 

One of the most interesting is RedFin--both from an agent compensation standpoint and how they work with the consumer. Their agents are paid a salary and a bonus based upon a post-closing client satisfaction survey rather than a commission based upon the sales price of the property. 

Looking forward to your report.

Tom

Oct 12, 2010 07:54 AM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

The need for large square footage offices is definitely over !!!!!!!!!!!! Agents from this point on will be much more virtual !!!!

Oct 12, 2010 08:15 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

Tom,

Redfin is a great example of a new business models and they are high on our list of companies to research. You mention "couple of MLM-style companies and a couple of fee-for-service / limited service models" - we are reseraching some, do you have any specific ones you think we should look at?

Stefan

Oct 12, 2010 10:49 AM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Don't know if this means anything to you - you are probably way ahead of me on this.   I work at Keller -  I like the model - BUT the trend towards very large portals on the net might be a problem with the more agent-centric brokerages that have done well in the past.  I notice that brokerages that post massive Indexable IDX sites are elbowing out people like me. I'm constantly working my long-tail to keep up.   But its going to get harder and harder as time goes on. 

So although niche marketing and hyper local are current trends - how does that square with these big sites shoveling the same listing crap at people and taking up valuable virtual space in the process.  After all the consumer has to FIND the  niche agent and that might not be so simple as it was.

Oct 12, 2010 10:50 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

Thanks Susan, You bet EXIT is on our list too. Congrats on the award!!

Oct 12, 2010 10:52 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

Thx Jeff, like the audio tab on your site. Pretty cool.

Oct 12, 2010 10:53 AM
Anonymous
Peter Mericka

Stefan, I went to the trouble of adding a comment about a new business model (www.LawyersRealEstate.com.au) that is opposed by real estate agents and the industry generally, and I see that you have now removed it.  Am I to add you to the list of those who resist change?  I am very disappointed.

Oct 12, 2010 11:59 AM
#18
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Matt was on the track with Diamond Dwellings, but launched with poor timing.  As much as I want to say me (with GarageHomesUSA.com), CarProperty.com is kicking my butt with a national model based on advertising and referrals. 

I see a lot of agent level folks here on AR that are drilling down to neighborhoods and seem to be doing quite well.

Oct 12, 2010 03:34 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

I am curious to see what's recommended here as I'm interested to see where the models are going next.

Oct 12, 2010 04:48 PM
Catherine Ulrey
Keller Williams Capital City - Salem, OR
Equestrian and Acreage Property Specialist

I have to agree with Lane, #4.  I don't see a lot of business model changes, but massive changes in the marketing spectrum.  Niche, highly targeted marketing has given me more leads that I would otherwise not had in this slow market this year.  

Oct 12, 2010 05:02 PM
Jeff Ragan
Ming Tree, Realtors Real Living - Eureka, CA
Luxury Agent, Northern California

In Humboldt County, California, a lot of the smaller boutique brokerages are closing up, and the brokers/agents are moving to some of the bigger agencies.  Very interesting how things are different in different areas of the country!

Oct 12, 2010 06:07 PM
Maria Morton
Platinum Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Stefan, I look forward to reading the results of your study. What I've noticed, locally, is that although consumers are doing research on the internet, when they are ready to act they look for someone they know or someone referred by a friend.

Oct 12, 2010 06:29 PM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

Peter, have no idea what you are referring to my friend. I did not remove any comment and welcome any suggestion....maybe you did not post it correctly as I saw your comment today for the first time and have never even heard of the company that you are referring to. Will gladly check it out. Many thanks.

 

Oct 13, 2010 12:40 AM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

Thanks for additional input Lane.

Oct 13, 2010 12:44 AM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Stefan, there is a missing comment (#5).  I would guess that someone thought it looked like a spam comment and reported it as a concern. 

Oct 13, 2010 03:08 PM
Anonymous
Peter Mericka

Hi Stefan and Lane, my comment was comment #5 and it was correctly posted as I saw it a number of times as I returned to this posting.  Sorry about seeming paranoid, but I have experienced resistance from the real estate industry, real estate advertisers and regulators who are prepared to accept change within the existing real estate industry model, but cannot accept change that would fundamentally alter the model itself.  I withdraw my suggestion that you have removed my comment, and will assume that person(s) unknown have unfairly exercised moderation rights.

Oct 13, 2010 03:28 PM
#28
Steve, Joel & Steve A. Chain
Chain Real Estate Investments & Mortgage, Steve & Joel Chain - Cottonwood, CA

Stefan,

I continue to marvel at the variety of business models that find and capture EXTREME success.  While technology has certainly created a new interface for RE business, it's still boils down to who can provide SERVICE.

I look forward to your findings,

Steve

Oct 14, 2010 03:08 PM
Anonymous
Pam Langley

Hello Stefan - EXIT Realty has to be at the top of your list of usual suspects.  We continue to innovate and grow with the upcoming launch of our new website later this year and our recent recognition in Istanbul Turkey with a Distinguished Honoree Medal in the category of Most Innovative Company of the Year in North Americaby the International Business Awards.  We've also paid out more than $200 Million in single-level residuals.  EXIT Realty is truly reinventing real estate!

Oct 28, 2010 09:02 AM
#30
Anonymous
Hector Castillo

Hello Stefan,

I have been in Real Estate for over 22 years.  I worked for 3 other major R.E. Franchise Companies and without a doubt EXIT Realty should be at the very top of your list. The reason is because of such a unique business model which provides Realtors generate an additional income stream while they work plus retirement and beneficiary benefits to their loved ones.  All this on a Single Level System, not MLM. 

As Realtors, we are in an industry where we help buyers and sellers.  Many of these individuals build very good equities in their homes.  Equity which helps them retire or re-invest it.  The question is who is helping Realtors? There has never been a system thas takes care of Realtors.  The average Realtor is now over 55 years of age and have devoted many years to working for a company and many have nothing to show once they retire.  Top producers burn out after a few years.  These top producers leave the business and in many cases they walk away very little to show.

EXIT Realty continues to make a difference in people's lives.

Dec 04, 2010 04:35 PM
#31