Optimist or Pessimist? Are you really as positive as you think?

Real Estate Agent with WEST USA Realty

Economic pressures, legislative changes, market conditions, financing woes, legal matters, etc can pile up into a downright depressing attitude for us if we are not on our guard at all times.

I always smile, joke and laugh and believed myself to be the ultimate optimist and positive person until I did a little introspection.  You might find what I did when you look closer.  Do you ever have a good reason to write a note or letter about unfair treatment or substandard service or products?  I sure have over the years but I didn't find the same urgency to write a positive note or letter for service that was as expected or better.

I have a rule with myself, before I write, call or address a negative situation in my life, I first require myself to write, call or address two positive situations first.  I can't tell you how much this has helped me be just as careful on the lookout for exceptional products and services as I always was cautious of the problems that can and do exist. 

Dealing with clientèle this makes for some great medicine.  Two positive for every one negative has been great therapy for me.  Try it, you'll like it!  I've found out how much more great experiences I have than otherwise these days.

Comments (4)

Tiffany Torgan
Harcourts Prestige Properties of La Jolla - La Jolla, CA
Featured on HGTV's New Show! How Close Can I Beach

Hum, good advice! So right before I want to go off on the craziness, I just need to think of two better situations that aren't as crazy!

Mar 30, 2011 06:46 PM
Catherine Ulrey
Keller Williams Capital City - Salem, OR
Equestrian and Acreage Property Specialist

I have been discovering this for myself lately.  I have an extremely negative client, and as soon as I would finish listening to her complain for an hour, I found myself completely drained, negative and exhausted.  I have to get in the right frame of mind just to call her and work with our transaction.  I will try your suggestion of 2 positive activitie before calling her again.

Mar 30, 2011 06:55 PM
Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

It is the equivalent of counting to 10 but better.

Mar 30, 2011 07:15 PM
MichelleCherie Carr Crowe Just Call...408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

That is a very good rule, and helps you and two other people!

Mar 30, 2011 07:44 PM

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