It's official. America is "over" the telephone.....

By
Real Estate Agent with Smart Green Realty

http://community.nytimes.com/comments/www.nytimes.com/2011/03/20/fashion/20Cultural.html?scp=4&sq=why%20we%20don't%20answer%20the%20phone&st=cse Wow. This article is called "Don't call me, I won't call you." It was in the NY Times last week. I thought it was just me: I consider phone calls a burden. As a realtor, my phone is my lifeline and I love "money calls". I am also relieved when routine business is text or emailed. Recently, one of my clients in a pending transaction kept avoiding my calls. We are friends. The deal was fine. It is just the phone. It is intrusive. Now we have alternatives. How is that changing our business?

Comments (7)

Brin Realty Associates Team At Bean Group
Bean Group | Brin Realty Associates - Amherst, NH
Amherst NH homes and Southern NH real estate

The Phone is TIME CONSUMING, when we are so busy every day, it IS a relief to have routine communications through email, plus the paper trail....But we still need to touch our clients live to keep the releationship strong.

Apr 10, 2011 04:28 AM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

Zeta, phone calls take up a lot of time, more time than an email. I prefer email over text messaging though.

Apr 10, 2011 04:29 AM
Doug Anderson
Tucker Associates Real Estate Services - Danville, CA
Bay Area Real Estate Views

Times are certainly changing. There are many avenues of communication but Ii still enjoy face-to-face or the phone the best to deliver important information.

Apr 10, 2011 04:30 AM
Gabriel Leonard
Pittsburgh, PA

Eventually we will just have the ability to communicate telepathically with the soon to be released iPhone Mind Reader App

Apr 10, 2011 04:31 AM
Tom Robinson
Keller Williams Realty Kingstowne/Alexandria, VA Office - Fairfax, VA
Experienced Real Estate, Professional Serving No. VA and DC

I agree with Rene Brin, Phone calls can be a time waster. I have learned in real estate technology seminars that the young generation (the home buyers) want to be contacted using the method they use to contact you. They do not care if you are 60 or 30 as an agent, but they do want you to communicate the way they do. My sons are this way, I call them, they text me, etc. In most cases, I find texting, email, and even facebook and twitter less time consuming than getting people "off" the phone. And it is nice to have a paper trail to refer to.

Apr 10, 2011 04:32 AM
Karol Yeager
REALTY FIVE of Defiance - Defiance, OH
"We choose to give"

I remember 5 years ago when I learned how to text, boy I thought I was one hip up to date Realtor, now I wouldn't want to live with out it... lots of clients prefer a text from me over anything else!

Karol

"We choos to give"

Apr 10, 2011 04:32 AM
Tni LeBlanc, RealtorĀ®, J.D.
Mint Properties, Lic. #01871795 - Santa Maria, CA
Tenacious Tni (805) 878-9879

It's true the phone is dying.  I call when it is something very important, but otherwise it is email.  So, I guess I use the telephone to be annoying -- LOL.  On my own phone the only time I expect my phone to ring is when it is a client -- everyone else I expect an email from.

I do miss those long chats though - or maybe not!

Apr 12, 2011 01:11 AM