The Gift That Keeps on Giving - Thoughts on a Great Closing Gift
As Real Estate Professionals, we get so many ideas for closing gifts..... We have all been bombarded with the practical ideas for closing gifts - knife sets, home improvement store cards, paint brush sets, restaurant gift cards... And the whimsical ideas - golf lessons, make up and skin care sets, wine of the month club....
For my home buyers, I always get them a home warranty.
This lasts about a year (ok, 14 months), and it covers the usual suspects. Like any warranty, some people will never use it - they will never need to.
But for those who do, it can be a life saver.
Yesterday, I realized that one of my buyers had been in her home for 6 months already, so I gave her a call to say hello and see how things were going. We played a couple rounds of phone tag, with her last message to me being "Give me a call back about that Home Warranty you gave us... I wanted to tell you something about it."
Hmmm... I thought... I hope this is something good....
When I got a hold of her, the first thing she said, was "Thank you so much for that warranty! You could not possibly gotten us a better closing gift!" She went on to say that about 2 months after moving in, the hot water heater went out. In August, the air conditoner compressor went out. In both cases, there was a $55 trip fee, and in the case of the a/c, a $100 fee to refill the freon.
And that was it. The water heater (it was a huge one) would have been about $1500, and the a/c repair about $1700, she said.
Now, that's the gift that keeps on giving!
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