Accept Criticism About Your Listing

Real Estate Agent with Hawaii Military Realty, Inc.

by David Kucic, Hawaii Real Estate Agent

Hawaii Real Estate

Do you give the lockbox code to buyers agents and tell them to "please give me some feedback" after they see your listing?

I think that it is a really good way to make the seller aware of what the general public thinks about the property and that it is not just the sellers agent that thinks this way.

This happened to me again today.  I scheduled some showings for my buyer client.  Three listings......two were listed at "above average" and one was "excellent".  When I called to get the lockbox code for the excellent listing, I asked the agent if it was truly excellent or was she just trying to get some showings.  She informed me that not only was it excellent but it was also more excellent than when her client bought it.  As it turns out, she represented the buyer when he bought the home in Dec 2005.  When he purchased it, the property was already in "excellent" condition. 

While he lived there for a brief year he installed wood laminate flooring.

Okay so I took my buyer to see the listing today.  In Hawaii, you have 4 choices when you post the listing on the MLS.  The choices are Excellent, Above Average, Average and Fair.

This particular house was above average at the very, very best.  As I always do, I emailed the sellers agents and provided them with the feedback that the majority of them asked me for.  I told the "excellent" listing agent that my client did not like the baseboard with the obvious termite droppings in the kitchen nor did he like the gaps in the wood laminate flooring or the piecing together of scraps of laminate when completing the flooring job.

The listing agent emailed me back and told me I was out of line to say that about her listing.  Please!!!!!!!  Help me!!!!!!!! 

Aloha From Paradise,

David Kucic, Hawaii Real Estate Agent






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Randy L. Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645
David - I am amazed what some agents call Excellent.
Jan 24, 2007 06:57 PM #1
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Agent

We don't have a rating system.  I have also never heard of this.  How interesting.  What percentage of agents, do you feel, actually post an accurate rating.

My theory is that the attractiveness of a home is like the attractiveness of a person, open to speculation and opinion.  I can only imagine how many homeowners have a pride issue and feel they should be numero uno, however, they aren't aware of how they fall into the mix of the competition. 


Jan 24, 2007 09:32 PM #2
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

I find this interesting also as we don't "Grade" property here in Nevada until it closes.

I also find that the feedback system is a scam.  Listing agents do NOT want the truth so I don't bother.  When I am a listing agent searching for feedback I DO want the truth and don't really get it. 

Why bother ?!?!!

Jan 25, 2007 01:00 AM #3
1SG (Ret.) David Kucic
Hawaii Military Realty, Inc. - Ewa Beach, HI
President and Owner

by David Kucic, HawaiiREALTORs

Hawaii Real Estate

Randy-I know you and I are on the same sheet of music but it amazes me what others consider "excellent"

Chris-Percentage wise I would say that 75% post accurate ratings.  Maybe my standards are too high?  I assume these agents are comparing their listings to their own personal residence.  If that is the case, I would truly hate to see the inside of their homes!  My idea (and my buyers) idea of an "excellent" home is one that is in move-in turn-key condition.  If there is anything obviously wrong, then it would only be a very minor item.  I do like the rating system because that gives me an idea right off the bat if the listing would be a good fit for my client.  If I knew they wanted a fixer upper then I would look for properties that were in "average" or "fair" condition.  Thanks for stopping by!

Renee-You are one of the few that can handle the truth.  If we ever work together I give you my promise that I will be honest and truthful :)

Aloha From Paradise,

David Kucic, HawaiiREALTORs

Jan 25, 2007 05:34 AM #4
Jay McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Exeter, NH
Real Estate Broker

Hi Dave, we don't have ratings here either. I guess it would be to subjective to say the least.

I do expect feedback from selling agents and I can handle the truth. I do give feedback when I show property and I am very truthful when giving the buyer's feedback.

It's not my house so I guess I don't mind about the way agents give feedback. I have been known to filter it a little when needed to protect my clients. Oh well, thanks Jay

Jan 30, 2007 12:33 PM #5
Lysa Napolitano
Daytona Beach, FL
Hi Dave, we have a couple different MLS Systems here as we have at least 3 different boards in the area. One system does have a system like yours and the only way a home/condo can rate "Excellent" is if it is BRAND NEW, Like New it has to be 1-3 yrs old and etc...  I remember having trouble with droppings in Hawaii, but geeze, its kind of hard not to have them with the gecko's etc. Some people need a thicker skin! Just hit delete.
Feb 05, 2007 07:37 AM #6
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1SG (Ret.) David Kucic

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