I Am Breathing A Sigh Of Relief That I Have A Forgiving Client

I am thinking this post is probably good for Realtor's or anyone else who takes a moment to read.

My old smart phone died last week after nearly 4 years of great service. In a way it was tough parting with the old phone, but I managed to get through it. (smile) I ordered a new phone and right after it was delivered, I quickly set it up. Running short of time, I failed to test and re-test each app. You guessed it - that included the ALWAYS dependable Home Search App I use for Northern Virginia. 

Later, in the morning and on the same day, I had a home tour scheduled that went quite well, but then my client asked about a couple of other houses in the neighborhood. Of course I was delighted she had interest in other homes, but then I thought, "I could be in trouble"! Of course I explained I had a new phone and we would try the App although I'm still trying to become familiar with the phone.

Long story cut short: I couldn't get the App to work and I was embarrassed. Thankfully my client was understanding and everything is well. Still though, I'm kicking myself that I was less than prepared.

I later found out the App itself was malfunctioning, but only on my phone and tablet combined. I phoned the vendor and in no time they emailed me an updated link for the same App. How sweet it is that everything is now running well.

So what is the lesson here? When dealing with technology, IF it is important to you, then you better - CHECK, double CHECK and CHECK again. Needless to say, I am breathing a sigh of relief that I have a forgiving client.