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Customers Want Innovation

By
Education & Training with Ludwig & Associates

Customers Want Innovation

“Doing the things we do now and doing them better, cheaper

and faster take us so far. But it will not take us far enough.

We’re going to have to do new things in new ways.”

Peter Bonfired, British CEO of British Telecom  

 

As I see it . . . . . . .

Customers want innovation

 

People want what’s new . . . . and cutting edge. A good example of this is the iPhone . . . . When a new model comes out the preorders are overwhelming . . . . There’s a line of customers wrapped around the mall waiting to pick up their new iPhone.

 

Customers will wait in line for an iPhone for hours . . . . and won’t walk across the street for old or outdated technology.

 

The real estate business is in the same state of change . . . . customers want innovation . . . . not the same old stuff.

 

Customers are not looking for fluff . . . . they want the real stuff.

 

When they list their home they want it sold . . . . When you’re working with a buyer they want the transaction to go smoothly. In all cases the customers want their expectations to be met . . . . by a real estate professional that can deliver the goods.

 

Customers want innovation . . . . in the real estate transaction . . . . not a lot of talk.

 

©2015 Lou Ludwig Success Tips, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Sunday morning Lou. You are right! I'm doing my best to think of new and better ways to package our services.

Oct 24, 2015 07:14 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Lou. That sure does seem to be the direction everyone wants to go, faster. That has been the case for me from time to time, but like to slow things down as well.

Oct 24, 2015 08:05 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Lou, going faster is not always better. Doing new things in new ways allows us to expand and make great progress. Enjoy your day!

Oct 24, 2015 08:28 PM
Roy Kelley
Retired - Gaithersburg, MD

This is a good reminder for all of us that customers no longer want the same old stuff.

Oct 25, 2015 02:26 AM
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

That is what Steve Jobs always said, don't think of a way to do it better think of a way to do it different. Great quote.

Oct 25, 2015 04:18 AM