When I asked an agent in my office who had worked for a variety of other companies which digital signature program she used, she said Digital Ink. The reason she likes Digital Ink is because that's the first program she signed up for and she has an account there.
She doesn't want to waste money by signing up for a different digital signature program. Plus, there is always a learning curve with new software, which is why so many offer "classic" versions of software so older people don't have to change or learn something new.
You can read more about this discussion in my personal blog today at this link: DocuSign vs Digital Ink for Sacramento Real Estate Agents.
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