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In Real Estate, Experience Is the Trump Card

By
Real Estate Broker/Owner with Broadpoint Properties Cal BRE #01324959

 

Real Estate Advice This is a follow up to Scott Hayes’ post entitled “If You’re Such a ‘Great’ Agent, Why Does Your Online Presentation Stink?”  (minor change to his title, my  own) It is an interesting post because it touches on exactly how relaxed many agents have become when it comes to taking photographs of their listings.

After meeting with friends, Scott decides to conduct his own experiment in Austin, Texas in order to see how many agents actually use cellphone cameras and poor angles in taking photos of their high-end properties for online marketing purposes.

So, Scott has a bone to pick. I agree. If you are going to earn upwards of 30k in commission on your listing, you could manage to hire a photographer or at least dedicate a bit of time to taking some really great photos that showcase the features of the property. 

But, on the flip side of the coin, I want to talk about something else. What about all of those agents who have a good online presentation but cannot complete a contract to save their lives? What about them?

Education is everything. I’m all for an education. Realtor® designations are important and I’ve participated in my fair share of these courses. But, just because I can take a photo and have a designation, does that make me a better agent? I’m acquainted with a handful of honest, ethical agents who close upwards of 50 transactions per year consistently every year decade after decade no matter the market. A few of these agents do not have any designations. But, boy do these guys have the experience. Any problem that arises, they have seen it before. They have a list of suggestions and solutions longer than Yao Ming’s leg (yes, I like basketball). 

So, in a nutshell, while I think that Scott makes a very valid point about the quality of our online presence—particularly when 83% of consumers begin their home search online—I’ve gotta wonder about what happens next. Do those agents with a great online presence know what to do next? Can they write a bulletproof contract? Are they fearless negotiators and strong strategists? Those are qualities that an Internet consumer may not be able to judge at first glance.

Disclaimer: This post is all about generalizations. For those who are skimming, I have designations. I have education. I have tons of closings under my belt. I can write a contract, and I can also hire a photographer. But, the question is: What about you? ;-)

 

Photo: flickr creative commons by Qthomasbower


 

 

Comments(7)

William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

Melissa,

It's very good advice!

There are many good reasons to get those designation I turned down a big one, it was a hugh mistake!

Bill

Jun 24, 2011 02:11 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

"The Enthusiasm of Youth vs. The Experience of the Aged"

Great Blog, Melissa.  

     For those who lack "Online Presence", hire it out, or take on an Associate that knows how.  For those without Experience, find a Mentor or Associate, even if it means giving up a piece of the pie.

Jun 24, 2011 02:30 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

A solid online presence will get you found. How you market the home and your experience in handling contracts and negotiations will get you the job.

Jun 24, 2011 04:06 AM
Barb Van Stensel
Chicago, IL

I have been thinking about this all week and the posts start popping up.  I don't care if the property is upper bracket or not, the seller has the right for professional looking, quality photos.  I was amazed this week that two homes that did move had crappy photos there were blurred, etc., that moved.  The homes were marketed and the agents do know how to get things done.  The flip side is that some advertise "internet exposure" but when you google their names or even the property addresses you can't find them or the property.

Great Blog.

 

Jun 24, 2011 04:33 AM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Boy Melissa...always throwing the curve ball out aren't you!  It just isn't the designations although many trot them out like $100 bills...give me the experience, thoroughness and great customer service- wins every time...BTW, got my B of A ss closed yesterday- had to seek highest power there to get it closed- it worked!! thanks again

Jun 24, 2011 05:45 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Interesting angle, Melissa.  And so true.  Bottom line, it doesn't matter how many people we attract by what we say, it is what we do that will close the deal.  If we can do both we will capture the market.

Jun 26, 2011 04:32 PM
Shannon Coe
exp realty of California, Inc. - Oceanside, CA
760-586-5268, San Diego Realtor

I think you are correct, Real Estate Agents wear many hats and the more experiance you have the better hats you pick.

Jun 27, 2011 03:01 AM