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What's Going On With No Responses From People?

By
Real Estate Agent with Keller Williams Realty 0575737

Whats Going OnIf I have had one pet peeve or maybe I will say RANT with people over a good period of time of observing their lack of civility is the category of

     NO RESPONSE.

The level and the extent to which people can IGNORE you is louder than the roar of a jet engine. Mind you, this is not like no response to a sales outbound cold call. I understand that. This is where people want you to help them, request information, want to get on your calendar, in other words THEY started the inquiry. A rule I have, don't chase people too far. An exception would be a fellow agent you MUST work with, persist or call their broker. I understand people are busy, so they say, but I try to make it easy BEYOND a voice mail, with a parallel EMAIL "and" TEXT. Nothing back. Zippo. Are they all independently wealthy? Grandpa died? In the Bahamas? Or my theory: just incredibly disrespectful of other people and clueless how they are. So be patient and persistent with people but at some point JUST GIVE UP ON THEM if you can't figure out the WHY of no response.

Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Some people are just rude unfortunately

Aug 19, 2014 07:40 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

I'm with you on this one.....incredibly disrespectful, but I don't think they are clueless about it, it's intentional.

Aug 19, 2014 07:43 AM
Lori Spohn
Eugene, OR

Some people have phones and never check their messages or call people back. It is not you, it is just the way some people are.

Lori Spohn Real Estate Team

Aug 19, 2014 08:26 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Gary, I think you said it best when you used the word clueless.

Aug 19, 2014 08:51 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

My company uses a showing report system where the key box notifies an auto responder that e-mails the key holder; some call this harassment. Appraisers and home inspectors with MLS keys get e-mail requests for feedback. They call me really mad! I try to explain..

Aug 19, 2014 08:52 AM
Rob Thomas
Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN
Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Some people are the same no matter where you go... totally inconsiderate and a little selfish...

have a great night

Rob

Aug 19, 2014 09:22 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I use the 3 strike rule.  I try for 3 days and then they are out.

Aug 19, 2014 09:32 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Gary

Some people dance to their own music . . . . and don't care about other people.

Good luck and success.

Lou Ludwig

Aug 19, 2014 10:00 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Dear Gary,

Just read all the opinions above. Can't argue with them yet taking the GARY WOLTAL approach - being understanding and kind -- we all have TOO MUCH TO DO now.

I get a request for info on a condo - I cannot rely on the data entered - four units listed and four sets of answers for what the HOA fee includes. Then - to clarify - it takes me three phone calls to the HOA Community Manager to get a return call --- if I am lucky. They have so many communities each to manage --- well, they cannot manage.  Nonetheless, it looks like I don't care when I cannot call the Client back for two days! It makes me seem unprofessional I think. UGH!

Your admirer,
Lynn

 

Aug 19, 2014 11:27 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Also one of my pet peeves.  I don't understand how everyone else in the world is so daggone busy and just cannot return a call or an email. Sigh....

Aug 19, 2014 12:35 PM
Ted Glover
Alderman Classic Realty, LLC - Moultrie, GA
ABR in Moultrie, Georgia 229-854-5422

Gary no matter the reason or neglect of responding. It is very rude and unprofessional when they won't reply at all to a text, email and a call. And most definitely inconsiderate.

Aug 19, 2014 01:51 PM
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

We have to draw the line somewhere Gary. It amazes me how the lack of response can be downright rude!

Aug 19, 2014 03:51 PM
William Johnson
Retired - La Jolla, CA
Retired

Hi Gary, All I can say is if failing to return calls was a violation of the COE, the boards wouldn't be able to handle all the complaints. It is more than rude, it is down right unprofessional and unacceptable. 

Aug 19, 2014 04:30 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Gary, no excuse for no reponse! This is the age of communication, Enjoy your day!

Aug 19, 2014 08:30 PM
Morris Massre
Pembroke Pines, FL
Real Estate Instructor Broward County Florida

I wish I had an answer for you because I go through the same thing every day.

Aug 20, 2014 12:38 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Some people never get it. And I don't have time for them! I'm working on the patience thing. Enjoy your day!

Aug 20, 2014 08:35 PM
Christopher Lotte
Coldwell Banker - Lithopolis, OH
Central Ohio Real Estate Agent, 614-390-9243

Hey there ,

very well said... great post, thanks for bringing this up!

i totally like the photo of yours.

 

have a great day!

Aug 21, 2014 01:21 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

I have a situation now too where I  am waiting to hear back on some emails....It is frustrating indeed!!!

Aug 24, 2014 12:31 AM