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Why Won't She Call?

By
Industry Observer with RETIRED / State License is Inactive Inactive License Oregon

Why Won't She Call?

Several weeks ago I made plans to go to San Francisco.  The minute I booked my hotel online, I received an inquiry in my email box from a prospective client who lives in . . . of all places,  San Francisco!

I replied and mentioned my trip and suggested meeting up while I was down there.  She thought that was a SPLENDID idea.  

A few more email exchanges and I realized . . . she wasn't going to buy for another (and I'm not making this up) two years!

A lot can change in two years, including plans to BUY in Portland.  Since that was the case, i.e., she wasn't a READY, willing and/or able buyer, I decided to take some true time off.  I didn't see the point of extending my vacation plans to include someone who was so far off from buying . . . if they did at all.

But then I had a thought . . . I mentioned if she had ever thought about buying a property and renting it out?  The prices in the Portland Metro market compared to the San Francisco market would make an investment seem like a no brainer.

She emailed back and said that she had never thought of that and it was a great idea/suggestion.

I asked her to contact me, by phone, so we could discuss the nuances of buying a investment property and renting it out.

She did not call me.

I went on vacation.

When I came back, I reached out to her and asked if she was still interested in that notion.  I asked her to call me.

She emailed back saying she's been approved for $250,000. 

I emailed back and I asked her to call me, stating there is much to discuss and $250,000 -- while nice to be pre-approved -- was only a very small part of the overall process . . . ESPECIALLY when considering an investment / rental.

Please call me.

I would call her, but she didn't provide me with her phone number.  

She instructed me to send her listings in neighborhoods that would make sense.

Yeah, sure . . . 

Posted by

 

 

Carla Muss-Jacobs has RETIRED effective May 1, 2018

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner ~~ INACTIVE

Carla Muss-Jacobs' retirement became effective May 1, 2018

Direct: 503-810-7192 

 

All Rights Reserved © 

Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I recently sent an email back to someone who signed up for a search on our site only to get a return email saying I'd emailed the wrong person.  I had to wonder who sent me that first email from his computer?

Aug 27, 2015 01:28 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Carla Muss-Jacobs, Principal Broker/Owner,  It sounds like it might be time to count your losses and move on from this prospect.

Aug 27, 2015 01:31 PM
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

its crazy about those emails, they sound so intelligent and interested, and then nothing :) i wish i had that much time to kill :)

Aug 27, 2015 01:50 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck with the buyer. I hope she will buy an investment property soon.

Aug 27, 2015 08:58 PM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Carla Muss-Jacobs, Principal Broker/Owner This so-called buyer sounds like a typical buyer on the West Coast. Want it all and no commitment, or honesty. Good luck with this one!

Aug 27, 2015 10:00 PM
Nicole Doty - Gilbert Real Estate Expert
Zion Realty - Gilbert, AZ
Broker/Owner of Zion Realty ZionRealtyAZ.com

I have an investor client I've worked with since about 2010. They communicate with me by email almost exclusively. Even if I call them and leave a voice mail they will reply by email. It's weird but that's just how some people work I guess. I hope this one still works out for you. 

Aug 28, 2015 01:35 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Carla, Overall, I smell a big time suck. If people won't engage on the phone and yet the expect me to "go to work for them" ... no deal.  I'd rather spend my time picking my nose or watching paint dry.  It's not a way I choose to do business.

Aug 28, 2015 01:45 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

FEATURED IN CRAP-TACULAR

 

What's Your Number?

1-800-Load-of-Crap

Aug 28, 2015 01:46 AM
Christine O'Shea
Christine E O'Shea Broker - Naples, FL

Cute comment above by Kathleen Daniels   Yes the "reach out and touch someone" days do not pertain to a lot of folks.  A phone call means so much!

Aug 28, 2015 01:53 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Nicole Doty - Gilbert Real Estate Expert  -- I don't mind communicating with someone via email, after I've talked to them over the phone, if I can't meet them in person.  I can't write a book about all the things this novice has to think about and prepare for.  I need to have a conversation with her to discuss all the nuances of a first-time buyer, someone never living in the area, someone who has never been a property owner . . . let alone a landlord.   Landlord / tenant laws, property management, etc., etc., etc.  Your investor does not possess the same skill sets as this novice, apparently. 

Aug 28, 2015 02:51 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Kathleen Daniels very funny 1-800 . . .

Aug 28, 2015 02:54 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Carla Muss-Jacobs, Principal Broker/Owner ~ I dare say, Carla, we've all experienced some version of this story at some point in time. And those who haven't, will!

Aug 28, 2015 04:48 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

If they aren't willing to talk to you at some point, there is no hope.  At least you did you due diligence in following up.

Aug 28, 2015 08:06 AM
Virginia Hepp - Mesquite NV REALTOR
Desert Gold Realty - Mesquite NV Homes For Sale - Mesquite, NV
Mesquite NV Homes and Neighborhoods - Search MLS

I would keep emailing her, Carla.  It just takes a minute to send a list of homes, you probably have a few similar buyers?

Lots of people are emailers nowdays, they don't want to talk till they get here, I am fine with that.

Even texters .... I had a seller who sent me a text saying "I want you to sell my home @XXXXas quick as you can."  I thought, yeah, right and texted back "OK."

We emailed everything, and I first met him at the closing.

1st of many type client relationships - it is an electronic world these days. 

I kind of like it now, but at first ..... no.

Aug 29, 2015 05:04 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

As a wise old manager once told me...you can't want to sell a house more than the Buyer wants to buy one...sometimes Bye is the better thing to say.

Aug 31, 2015 08:33 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Virginia Hepp comparing apples to oranges.  You had a seller . . . I have a potential buyer who had no experience buying, let alone what it takes to be a landlord, or property manager nuances.  She's never lived in the area, and is out of town.   A listing agent doesn't have the liability as a buyers agent.  The seller cashes out, moves on.  The buyer has the property, and the "you didn't tell me that, you didn't inform me about that . . . I relied on you for this . . . I depended on you for that" then I have the liability.  So when I ask a buyer to CALL ME and they don't . . . I like Sally K. & David L. Hanson response a lot better.

Sep 01, 2015 03:55 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Time is money....sometimes self employed people forget that....All the Best Carla Muss-Jacobs...all the time !

Sep 01, 2015 04:47 AM
Virginia Hepp - Mesquite NV REALTOR
Desert Gold Realty - Mesquite NV Homes For Sale - Mesquite, NV
Mesquite NV Homes and Neighborhoods - Search MLS

Hmm... I see what you mean, Carla. 

Sep 01, 2015 06:58 AM
Roy Kelley
Retired - Gaithersburg, MD

Just set up and automatic search for properties and wait her out. 

Sometimes prospects are in your database for years before they are ready.

Sep 02, 2015 04:03 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Carla ... another great write my friend and thanks for the read 

Sep 05, 2015 03:57 AM