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Should I Pay Attention To Showing Feedback?

By
Real Estate Agent with Transaction Alliance 513.520.5305 www.LizTour.com SAL.2002007747

real estate questions and answersYour home is for sale.

Priced right, marketed right, potential buyers will be walking in your door with their agent.

After the showing, we send out a request for showing feedback.

Roughly 1/3 to 1/2 of the agents will respond to the request.

And that feedback can run to extremes.

Some buyers will love your home, some won't, and other times the feedback will leave you scratching your head about whether they're even talking about YOUR house...and if they've just finished a 10 house tour, they may NOT be talking about your house.  It happens!

 

There's a some things to understand about showing feedback.

1.  The buyer's agent is under NO obligation to provide showing feedback at all.

2.  Chasing down the agent and trying to extract feedback won't make an offer materialize.  Either the buyers are interested, or they're not.

3.  The feedback is often going to be rather vague (mine is when I'm provide it).  The job of the agent is to protect THEIR client, and you was the seller aren't that client.

4.  Feedback may actually be setting the stage to negotiate your price DOWN.  An objection or two may be entered (your closets are too small, etc.) to justify WHY they won't give you full price.

5.  Any commentary about your pricing is probably close to worthless.  Hard to justify negotiating down if you're "priced right", right?  So expect to hear "overpriced" even when our market analysis showed you're spot on to what the market will bear.

Honestly, the only thing I really want to know from a showing feedback is "Yes, there's an offer coming" or "No, not interested".

 

Want to discuss further?  Just call Bill at 513-520-5305 or email Liz@LizSpear.com

Serving Greater Cincinnati home buyers and sellers,

Bill of Bill & Liz aka BLiz

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Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO
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Liz Direct: 513-265-3004     
Fax: 866-302-8418

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Comments(3)

MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Hi,

Well some folks DO need to hear agent feedback-even when it's not an offer.

Jul 19, 2019 09:07 PM
Liz and Bill Spear

If they still need it despite explanations of how things work, reviewing the pros and cons of the home, etc., it's likely to become a source of angst for the seller.  When maybe 1/3 to 1/2 of the agents are providing feedback and the rest don't, there's going to be a big delta between what the seller wants and what they'll actually receive.

Jul 20, 2019 03:38 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Bill. I am a big fan of number 2. It is for them or it is not! Enjoy your day 

Jul 20, 2019 06:05 AM
Liz and Bill Spear

In my less experienced days, I'd do my best to chase down feedback from every showing.  Over time I realized it wasn't accomplishing anything that really helped my client.  Setting expectations early with my clients is key to making sure it's not a frustration point for them.

Jul 20, 2019 06:09 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Bill... I don't chase feedback, but I do ask for it. I agree with your points for the most part, but then there are those situations where a stubborn seller needs to get some feedback to "act." I had one seller who said he wasn't going to paint some of the rooms in his house or replace old carpet as he couldn't "be all things to all people." Lots of feedback about the paint and carpet later, he got the message. One evening he called and said that the painters would be there the next day and done in one day and new carpets would be installed two days later. He didn't spend that much at the end of the day and his house sold quickly after that.

Jul 20, 2019 07:57 AM