Should Family be Treated Any Different than Any Other Customer?

I dont understand this part of your post - sorry maybe I am just tired?

"And, she used him because of that and she did not have to work so hard to make the deals go through."

Why would she have to work so hard to make the deals go through when using you? I mean none of us want an inspector to "kill" the deal, however that being said, of course with any major problems, I would rather kill it and move on ........... but I just don't understand the phrase in regard to your inspections and her having to work harder.....

That is total BS.  But... If she needs a really crappy inspection tell her I can come down from Clarksville and give her a drive-by for $50, that include me inspecting it as I drive by.  If she just needs something to say there's nothing wrong with it, I'll do the inspection over the phone for $25.  It's hard to go out of business when you aren't licensed anyway!

(I'm not serious)

Michael, I feel your pain but it is a fact of life for some agents.  There are agents that only call me when it is for family, themselves or they are nervous about liability:)

Good grief.... the things that some people will say.... out loud.  Geez. I thought this market was supposed to weed out some of 'those' agents.

Amazing what people would say.  I may do something like that but I would certainly never say it out loud.

Wow!  Considering how busy Bubba can be that's disturbing!

Wow Michael. Wonder what her sales slogan is " I care more about the money than you, my buyer- unless of course you're family!"

I think this agent's twin sister sells real estate in Missouri. I have a list of three inspectors - I tell all my clients what I firmly believe - I wouldn't hesitate to use any of them on my own home purchase.

Another case of what goes around comes around - this agent will find herself in deep water one day.

I choose to refer to the inspector I use because he is just THAT good!  I want the best inspector for all my clients... in fact I just referred my inspector to Jason Crouch for a friend of his here in Dallas, last Friday!

I find that the realtors who use me or loyal. But, I had one agent tell me once that he only uses inspectors who max out at 12 items wrong....the inspectors choice of what is wrong. He no longer refers me.  I find most agents are very honest but, like inspectors, some are not so ethical or hard working. It takes all of us I guess.

There are way too many realtors such as 'this' agent. I won't expound on the subject here; suffice it to say, I'm not embarrassed to tell anyone I take photographs!

Oh boy.  I hope her former buyers don't read this.  Or perhaps they should...

Fiduciary responsibility and all that..

Morning Michael,

Wow, with ethics like that I sure wouldn't want to be one of her clients. Obviously her focus is on the paycheck and not on doing what is best for the client.

Her business attitude is that of the stereotyped, "Used Car Salesman!"

Oh my gosh!!! Does she not realize that she owes that fudiciary duty to ALL of her clients? I wonder how she sleeps at night?

Michael, that's scary if I were her customer. Price shouldn't always be the deciding factor. Kudos to you for the kind words she showered you with though.

The way I interpret that is that she could care less about the quality of the home for he clients and she was just going through the motions of having them inspected. When it comes down to her family, she wanted a quality inspection.

Sean Allen

Michael, Take her comments as confirmation of your success as a good, thorough and ethical inspector. It means that at least in her eyes you are the best around. You cannot control her lack of ethics with her clients and that is what she is showing. As ALWAYS....look for the positive in all situations and the world will look and be a bit brighter. Keep on doin what you are doin Brother!!!

Blessings

Wow, she should be using you with all of her clients. She did tell you the truth that you are a good quality inspector though.

Was she listening to herself when she made that statement? I think not. How can she in all conscious say she's working for her client and say that. Go figure.

Oh My!!!  I treat all my clients as if they were my family and every home they buy as if it were a home for one of my kids.  Everyone gets the same great treatment no matter whether they are my family or my soon to become family.  Price shouldn't be the issue, a great home inspection should be a given.