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Your Seller Insists on Overpricing? Try This!

By
Real Estate Broker/Owner with Lake Homes Realty

I see many posts about listing prices and overpriced houses with pricing driven by sellers.  It makes me think of the discussions we have in our office about our potential clients.  That discussion centers on Price vs Cost.  In some industries, this is a common discussion for sales folks.

dollar signsPrice - The Amount of Money Exchanged at a Single Point in Time. 

Cost - The Amount of Money Spent Over a Period of Time.

Let's take a simple topic first that is on everyone's mind. Gasoline.  We may know of a gas station that is 20 miles away with gasoline that is a nickel a gallon cheaper. 

Yet few people (although some are out there) will spend 45 minutes and 40 miles driving round-trip to save a nickel a gallon.  Why not?  While the price is cheaper, the cost is not.  So we know for small dollar amounts, most people get the concept.  And people are not emotionally attached to their gasoline.

Now let's look at houses or property. People talk about the list price of a house or the offered price or even the final, agreed price.  Many people are focused on this specific number with total disregard for how much they will spend in the coming days working on (or waiting for) a deal as a buyer or seller.

The important thing to discuss with a buyer or seller of any item or service is the COST! 

Let's take a house for example.  Mr. House Seller can price his house $20,000 too high for the neighborhood or market or city or whatever.  You as a professional know this but some agents will even cooperate with this high pricing (we can discuss why they do this another time).

But what is the cost for this high price?  Likely it will be additional months of mortgage payments, additional time to keep the house ready to show, additional maintenance, additional marketing time and effort by Mr. Seller and the agent.   Cost to the seller and cost to the agent. 

TRY THIS...

When you have someone fixated on a price, you say you will agree to the price if they will agree to the cost. 

They'll be puzzled.

You write down the price, then write down all the associated costs in both a best case and worst case scenario.  Then take the average (which is more likely) and see if they will sign off that the cost is acceptable.  If not, you go back and work on the price and repeat the process.

This process can work with buyers and Sellers.  For buyers, get them to list the value of their time shopping, the gas, the costs of their current rent perhaps, the cost of looking at houses that don't meet their "got to have" list (You do have their "got to have" list, right?  Without this, you waste time looking at things they'll never buy)

This is not about educating the buyer or seller.  It is about helping them see what they are really doing.  The list or offer price, that is just a starting point. 

The COST is where the MONEY is!

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Posted by

Glenn S. Phillips is the CEO of Lake Homes Realty, the multi-state, full-service, lake-focused real estate brokerage powered by LakeHomes.com.

 Lake Homes Realty - LakeHomes.com

 

 

Paul Jones
Kansas City Regional Homes - Olathe, KS
PIC Properties - Kansas & Missouri
This is very good advice. I have worked with sellers that know more than I when it comes to price. I will take your suggestions to the table the next time I am in this situation.
Aug 09, 2008 08:31 AM
Howard Wilson
Wilson Than Real Estate - Santa Monica, CA

Glenn, I love this analysis and strategy!  Keeping it simple for the clients AND putting the cost down for them in black and white will really help convey their "missing the mark" when it comes to the too high price.  Thanks for sharing this advice!

Aug 09, 2008 08:11 PM
Team Honeycutt
Allen Tate - Concord, NC

Thanks, I've been dealing with some of these same pricing problems!

Aug 11, 2008 03:02 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Paul, hope this helps.  Naturally, you'll modify this to make the process your own.  We coach that this is one of many processes to help us become trusted advisors instead of sales people.

Aug 11, 2008 08:18 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Howard, "simple" is a great point for this.  Good point to keep in mind on all communication!

Aug 11, 2008 08:42 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Allen, people sure value their property more just because "it's theirs" so best of luck on helping them understand!!

Aug 11, 2008 12:06 PM
Krista Abshure
Fathom Realty - Fuquay Varina, NC

I think that writing down the "costs" while speaking to the clients is a great idea.  I will remember this approach with my future buyers and sellers!  Maybe this approach will help the negotiating.  Especially when there is just a thousand dollars between acceptable prices. 

Aug 19, 2008 09:07 AM
Melissa Casciato Roybal
Hill & Co. Real Estate - San Francisco, CA

I have taken the approach with my sellers regarding the cost of the house sitting on the market regarding extra mortgage payments, staging, etc.  The approach for the buyers that you stated here is very interesting.  I will have to use that with my buyers now.  Another interesting viewpoint for the potential buyers that have a home to sell.  The cost of waiting to buy and for the market to hit rock bottom.  What I am making clear is that the longer they wait for the prices to go down, the more their home goes down.  Also, if they are downsizing, then it really costs them way more to wait.  The percentage that their home is possibly going down is exceeding the percentage on the less expensive home.

Aug 19, 2008 09:13 AM
AJ Heidmann ~ CRS
McEnearney Associates, Inc. - Alexandria, VA
YOUR Alexandria & Arlington, VA Real Estate Expert

That is a great way to help explain the "fee" associated with overpricing the property, so that they understand that there is no free lunch to test the market.  Then use the Ben Franklin Balance Sheet close ala Tom Hopkins.

Aug 19, 2008 09:19 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Krista Abshure (Century 21 Becky Medlin Realty) Krista, people so easily forget (or choose to ignore) the costs that are not in their face.  They also often struggle with the concept of money over time (and costs over time).  These add up and can be very signficant but because they are not a "big check" they need someone to write them all down together!

Aug 19, 2008 12:56 PM
Richard Ives
Chicago, IL

Glenn, your post has been featured in the Real Estate Professionals Group.

Aug 19, 2008 01:01 PM
Meli Gerogianis
JKA Properties (Meli G Realty & Investment Group) - Clarksville, TN
Broker, CRS, ABR, SFR, CDPE, Licensed in TN & KY

Very true and well put! Some sellers get so wrapped up on the price that they forget how much they will spend to get the price they want (or NOT get it after all).

Aug 20, 2008 04:48 PM
Maui Real Estate - Lisa B. Miller R(S)
Keller Williams Realty Maui - Kihei, HI

I like your approach!  I will certainly use this in the future.  Thanks for the tip!

Aug 21, 2008 11:00 AM
Brian Lee Burke
Kenna Real Estate - Lone Tree, CO
Broker & Advising Expert-Kenna Luxury Real Estate

We've tried this too, sometimes it works and sometimes sellers insist they know better than we do, no matter what.

Aug 21, 2008 02:34 PM
Doris Freeman
Zach Taylor Real Estate - Gallatin, TN
Broker/Agent, 615-961-7799

Why is it that they always want to TRY the higher price first, then get stale on the market and just sit there?????  I guess that's Real Estate.

Have A Great Day

Aug 21, 2008 04:06 PM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Richard Ives (RE/MAX AT HOME) Richard, very cool! Thanks!! Glenn

Aug 26, 2008 01:54 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Meli Gerogianis, e-PRO (Keller Williams Realty) Meli, we see people all the time that forget price vs cost.  It does show how people can get fixated on a goal to the point they forget the price of achieving the goal.

Aug 26, 2008 01:58 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Maui Real Estate - Lisa B. Miller R(S) (Keller Williams Realty Maui) Lisa, I hope this is effective.  And find ways to adjust the process to make it fit for each situation.

Aug 26, 2008 01:59 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

Rita and Brian Burke ~ Kenna & Co. Real Estate  You are absolutely right that some folks can be educated and some cannot (or not yet).  We use the phrase "they have not suffered enough" when discussing the folks that don't know what they are getting into and the cost of that effort.  Hey, nobody said success was mandatory! 

Aug 26, 2008 02:00 AM
Glenn S. Phillips
Lake Homes Realty - Birmingham, AL
CEO, Lake Homes Realty / LakeHomes.com

DORIS FREEMAN Realtor Hendersonville-Nashville (RELIANT REALTY LLC)  Hi Doris!  (My wife's name is Doris as was my grandmother, so I am glad to hear from you!)  To answer your question of why they always want to try the high price first...  I think there are a number of reasons, including the emotional need to anchor a value point and a belief that if they sell at a lower price quick, the must have left money on the table (may not be true but you always wonder)  I think the bigger problem is not dropping the price faster after the initial price/value point is established.  And, people always think their stuff is worth more than someone elses.  Human nature.

On the other hand, if everyone set a price low enough it sold easy and fast, the value of a Realtor would diminish since it would be a project everyone could do easily.

Aug 26, 2008 02:04 AM