I DIDN'T discount my commission today! A major feat indeed..... - 09/10/09 12:09 AM
Today I was challenged to discount my commission. I recieved an e-mail from a seller, asking what I charge for a commission. She was looking for an agent who would take a low commission to come and sell her home today....
Here is the e-mail I sent her!
 
 There are many discount brokerages that charge less than we do. I would suggest For Sale By Owner .com or help u sell in Everett. They put your home on the MLS and then you are responsible for open houses, qualifying buyers, showings, contractual paperwork, addendums, inspections, appraisals, and escrow issues. Keep … (7 comments)

A revolutionary Approach to Customer Service! - 09/05/09 02:19 PM
I just read Ken Blanchard's book "Raving Fans" and learned much! Since it was such a great, eye-opening read, I wanted to share the "Gold Nuggets" of wisdom:
Do not attempt to completely change how you currently do things in your organization. Simply add one small step at a time- The Rule of 1%...... Change how you are doing things by 1%....soon you will be creating raving fans out of your customers!
I highly recomend the next book you read to be Ken Blanchard's Raving Fans..... It is a short book, and reads in a storytelling manner that is easy to … (0 comments)

 
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JIM O'DAY

Arlington, WA

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Address: Marysville , WA, 98270

Office Phone: (425) 359-2708

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