I can't remember when the last time I was stood up...maybe I haven't ever been stood up before..I don't know because I can't remember it. But today I was and I didn't like it one bit.

I had booked 4 condos to show a customer. We were to meet the listing agent at the first showing and then go on our own to see the rest.

This was to be our third time out and we had talked buyer agency representation but had not yet entered into that relationship.  We had good rapport and I thought she felt comfortable with me.

Was I wrong? How could I have missed the boat on this?

I called her yesterday (Monday) as I had told her I would, during a layover from my flight home from St. Louis and left a detailed message about where to meet. I gave her all my contact information just in case...she was running late or needed to change the time.

I showed up 10 minutes early and the listing agent was already there. We made small talk as we waited and waited. Finally I called my customer on her cell phone, got voice mail and told her we were waiting and repeated the unit #...just in case I forgot to tell her which unit. Of course I had told her which unit but I was trying to save face...hers.

10 minutes later the co-broker has to leave. I'm mortified! He is looking at me with pity! No customer in sight. He must have thought what a fool! I was dumbstruck and didn't know what to do!

I drove to appointment # 2 and called her again, telling her that I would be waiting at that unit and while we no longer could get into the other one, we could still see the rest. I asked her to please call me on my cell and repeated the number to her. I was polite and concerned that maybe something happened to her.

I also called her house and was told by a teenager that she just left.  Was she going to go see houses I ask? He told me he had no idea where she was going. So I decide to wait a little longer. After all I have nothing better to do than sit in my car waiting!

Feeling totally stupid I finally left.  I've wasted a couple of hours of my time, gas, a co-brokers time, his gas and 4 sellers who prepared for showings that never happened.

Embarrassed, I called Jay and told him I had been stood up, he couldn't believe it!  I was prepared for his lecture...he never gave it.

I have to ask...Where are manners today? Don't they matter anymore? How can someone book an appointment and simply not care enough to cancel it...to just let other people sit and wait. I don't get it.

My mother taught me to respect other people and it amazes me that something so simple...so easy can be so over looked...respect for other people! Didn't I deserve that much? Didn't those sellers?

RESPECT...is it really that hard?  It's 10:30 pm and I still have not had the courtesy of a call back.

I'll call her again tomorrow morning but I really don't know what to say I'm simply so disappointed.

Update...I called and left a message this morning stating that I sure hoped everything was okay and asked that she call me to let me know...even if she found a house already with someone else. Just to please let me know. No call back as of yet. 6-13-07 7:39 pm

Update...June 16th, I don't bite...really I don't. All I ask is that my time is respected. I don't want to waste anyones time and would never push myself on anyone.  

 

 

 
 
 
 
 
 
 
 
   

Serving Southern New Hampshire and Rockingham County

Jay and Monika McGillicuddy

Prudential Verani Realty

Hampstead NH 

603-548-7728 
 
This post has been included in New Hampshire Information

33 Comments on How Humiliating...I was stood up today!

JUN
12
2007
2 Featured Posts
Ouch, that hurts.....sorry you had to go through that.  Some people are very rude.
10:14pm • #1
316,174 Points 2 Featured Posts Outside Blog
Some folks just never learn manners. Sorry you wasted your time. On the positive, you got a blog topic! Just kidding. Hopefully you get a reasonable explanation but I doubt it.
10:14pm • #2
5 Featured Posts Outside Blog
Unfortunately there a lot of users out there that only care about one person.
10:17pm • #3
275,163 Points 38 Featured Posts Outside Blog

Beth..Thanks so much! it really rots!

Gary..LOL how true. I needed to vent a little.  

10:18pm • #4
20 Featured Posts

I had this happen last Sunday, and since it was only one showing on a vacant property it wasn't nearly as big a deal. I guess on those first tours you set it up that they are not even going to show on occassion. Heck, I've had a couple that I wish DIDN'T show up (the one that had the repo "proclamation" on his car window etc) but Sunday was a first. I called and she apologized and I'm giving her one more chance...we'll see.

My goat is when you set up a showing and the BUYER AGENT never shows up or cancels. Called at 11 a.m. for a 3 p.m. showing, and my client hurried to get the house ready -- and they never showed. Now they won't even return my phone calls. I'm hot under the collar on this one.

The general public I give two strikes, another agent (or worse in this case a broker) not going to happen.

10:20pm • #5
146,637 Points 5 Featured Posts Outside Blog
Well that is a shame and I would not be so easy to agree to show this person any homes after that happening. I would be embarrassed if it was me too.
10:20pm • #6
275,163 Points 38 Featured Posts Outside Blog
Thanks Danny for commenting and trying to make me feel better :)
10:26pm • #7
275,163 Points 38 Featured Posts Outside Blog

Toby...I will give her two strikes but I really wonder if I'll hear back from her tomorrow. LOL there ares some people I wish had never called me!

Maureen...Especially in front of the other broker...Yuck! 

10:29pm • #8
4 Featured Posts

I hate to hear that this happened to you!  I can sympathize with it making you feel foolish and humiliated. :(  Ultimately it is a character flaw within her, and I personally wouldn't allow her to do it again.  I definitely believe in second chances, however this was a blatant disregard for your professionalism and time.  The fact that she still has not called you back indicates to me that she is most like embarrassed for her own actions, and potentially not as serious in the real estate process as she thought she was.

10:34pm • #9
214,052 Points 56 Featured Posts Outside Blog
Monika - I would have been fuming!! but don't even try to give this person an excuse - I would not even call her, I think you left her enough messages today and if something did happen, she will call you and apologize and you can start from scratch.  I've been stood up by other agents, but never by a customer....I hope it never happens.
10:37pm • #10
186,781 Points 11 Featured Posts Outside Blog

 Been there...you start out concerned that something has happened,so you call...(the voice mail is a dead giveaway)then you get embarrassed, then you still aren't sure about wether to cancel the following appointments...but you do. Then you get mad.Then you call later...still voice mail. Then you get really mad!

If there isn't a good reason...I'd drop her like a hot potato. If she's this bad ,this early what will later bring??

Inconsiderate is inconsiderate!

10:37pm • #11
275,163 Points 38 Featured Posts Outside Blog
Amber...Thanks so much for commenting. Maybe you're right and she is not really serious but I can't believe I misread her so badly. I guess you never know with people.
10:39pm • #12
275,163 Points 38 Featured Posts Outside Blog

Ines...I totally did not know what to do. It was so unexpected!  I do hope I hear back form her and that something happened...maybe she lost her cell phone or her kid deleted my message. Something will be better than nothing.

Joan...LOL..you know exactly how I feel! I called her 3 times today....I can't get over her being so inconsiderate. 

10:44pm • #13

Wow! that really stinks. A runaway client? I hope the next one is a keeper

 

thanks for the post

Ray

10:59pm • #14
2 Featured Posts
LOL..A runaway client..that is a good one Ray. I wonder if an other agent found her?
11:03pm • #15
132,667 Points 14 Featured Posts Outside Blog
It happens and that's part of Real Estate, I feel bad for you especially after you called her and confirmed. Something must have happened. I usually try and give the benefit of the doubt and give a another chance until they never call me back. LOL Sorry!
11:04pm • #16
2 Featured Posts
Thanks honey...I know you felt bad for me.
11:07pm • #17
2 Featured Posts

I would give her another chance.  I had a buyer not show when I was waiting for her and the listing agent and she got caught up at work and didn't have my number at the time.  She did call later and we rescheduled.

11:15pm • #18
275,163 Points 38 Featured Posts Outside Blog

Suzanne...I will give her another chance but I sure hope she calls me tomorrow. Thanks so much for commenting.

 

11:42pm • #19
JUN
13
2007
317,722 Points 45 Featured Posts Outside Blog

Hi Monika - what stinky behavior from someone, especially someone you'd already been out with twice.  No buyer agency agreement at that point?  It kinda smells like a rat to me - either she found someone else and didn't have the decency and guts to let you know, or she got cold feet or just really wasn't serious at all.

Like you, I will NEVER understand rudeness and complete inconsiderate behavior from others like this person.  Even if she decided, for whatever reason, she didn't want to continue with you, she could have called your office voice mail during the night knowing she'd get your voice mail or she could have sent a simple email, another way to avoid an actual conversation.  You already called her repeatedly yesterday with no return phone call or email, not sure how much, if any, more time I'd spend on someone who obviously thought so little of someone else.  It's a new day and maybe by now you have heard from her....

And why would you expect a lecture from your honey-bunny with her standing you up????    ;-)

Hope today is a better day for you!!
Ann

6:41am • #20
374,062 Points 62 Featured Posts Outside Blog
What a dirty birdy. It's been years for me, too.  I send Mr & Mrs Buyer across the street to speak to my lender and they never came back.  Never called. Never returned my calls. Nada. 
6:58am • #21
200,679 Points 18 Featured Posts Outside Blog

Monika,

I can't see you "misreading" someone. Maybe there really is a reason. I too find it hard to believe when they don't return any calls, but we always need to try and see where someone is coming from even though you don't always know the reason. I am sure it wasn't personal. Maybe she can't afford to buy and is too embarrassed to tell you.

I agree w/Toby though. Two chances for the client,(if they have a Reason) and one for another Realtor! My biggest gripe is when a Realtor presents an offer and your Seller counters and the Realtor "dissappears" forever without replying. Hope you feel better today:)

 

8:41am • #22
275,163 Points 38 Featured Posts Outside Blog

Ann...My honey bun loves to lecture me :) 

No buyer agency agreement yet. The first time out was showing one house...we met at the property (she was an up call) and talked agency. The next day we met again and looked at a few condos. We talked Buyer agency and I thought that was where we'd be heading. Of course since she stood me up I obviously didn't read her right.

Chris..It really stinks doesn't it!

Karen...Thanks so much. I do feel a little better!  How is that lovely new brief case of yours?  I loved the picture you posted of it!!!

 

10:05am • #23
509,583 Points 54 Featured Posts Outside Blog
Monika, being stood up is never easy.  I have been stood up by Borrowers a few time, but most of the time they have the courtesy to call.  
10:11pm • #24
JUN
14
2007
200,679 Points 18 Featured Posts Outside Blog

Monika,

Thanks. I guess I "staged" it:) It's almost empty right now!  Need to fill it back up. But I have been getting a little choosier with listings. I rather spend more time on what I have than be rushing around like an idiot. I am learning little by little!

7:30am • #25
2 Featured Posts

Thanks George. It really stinks and I can't believe it happened!!

Karen...That brief case looks so soft...is it? I love the color as well. I'm jealous LOL...maybe next year I'll buy a new one. 

1:01pm • #26
2 Featured Posts
Chris...She never called. I left a real nice message yesterday and it was ignored. Bummer!
3:04pm • #28
JUN
16
2007
506,258 Points 151 Featured Posts Outside Blog

 

charlie brown

 Monika......   aaaarrrggghhhh....  That's how I feel. I totally agree with you 110%. Respect and courtesy. Some people just don't think, unless it happens to them. This does irk the h e double hockey sticks out of me.

As you stated, even if they found another house or another realtor. Yes, things can happen and we would never want anything to have happened to that person. You only hope and pray. And if not, pick up the phone or leave a message of some sort.

In any case, sorry that this happened.

                                           jeff belonger

 

11:04pm • #29
JUN
18
2007
275,163 Points 38 Featured Posts Outside Blog
Thanks Jeff...I needed to vent a bit! Sometimes I think people think we have no feelings or something...call us for information...expect us to be available  24-7 and then not bother to call if they can't make an appointment! Can you tell I'm still a little upset??
7:22am • #30
506,258 Points 151 Featured Posts Outside Blog

Monika.... I still would be upset. That is one thing that I have seen since I have been in mortgages since 1992. Just the fact that people think you all are sometime chauffeurs and that it's not an issue if you just don't show. They aren't being charged. And this sometimes happens to loan officers in different ways.  Have a great week and make it a great day.

                                                                                                              jeff belonger

7:45am • #31
JUN
18
2008

I just search for this very topic.  I knew this must have happened to someone else besides me.  Just a couple of days ago I got stood up!  When I scheduled the showing I did it when it was easiest for the potential buyer.  She wanted the that day and time.  I was showing one of my listings that has two tenants.  I had to give them notice.  The buyer never showed up.  When I called her, she answered.   I asked if she would like to reschedule if she was interested.  What did I get?  Not an apology- oh no.  Attitude.  She was completely rude.  I told her that if she would like to see the home she would have to schedule the showing with a different Realtor.  With gas prices these day and the time away from my family and kids to go for nothing.  I am very disappointed and a little mad. 

 

 

Suzan Schultz, Realtor Juneau, AK
8:27pm • #32
JUN
23
2008
2 Featured Posts

Suzan,

It really stinks when this happens. I never did hear back from the buyer and with the price of gas I don't need to waste my time.

4:50pm • #33

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Monika McGillicuddy~NH Real Estate Broker

Atkinson, NH

More about me…

Prudential Verani Realty

Address: 2 Main Street , Hampstead, NH, 03841

Office Phone: (603) 329-6625

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This Blog is all about real world real estate, no pie in the sky, just the information needed to help you make informed decisions. Looking for information on a career in real estate? Buying or selling? Looking for market data and trends? No crystal ball here but 22 years of solid real estate experience at your disposal. Humor me as we travel around a bit and discuss everything from family to business.


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