Lake and Town Realty has expanded into Property Management in Huntersville, NC and Cornelius, NC. We are a Full Service Property management company that can serve all your needs.
Here are some Frequent Questions and Answers to Help you Decide on why we are one of the Top Proerpty Mangement Firms in the area.
Our servicing area includes:
Mecklenburg, Union, Cabarrus, Iredell, Lincoln, and Gaston. 
Lake and Town Realty screens all prospective residents:
For every applicant:
- A credit report is purchased.
- Previous rental history is verified.
- Local employment is verified.
- A Background Check Performed
How Does Lake and Town Market Properties?
- Charlotte Regional Realtors Assoc Multiple Listing Service (MLS)
- Realtor.com: The number #1 ranked property search internet portal
- E-Campaign Pro: Direct e Mail flyer to over 5000 Local Realtors and Nationwide
- The Charlotte Observer
- Home Finder service
- Office Services Lead Management
- Referrals
- Blogging
- www.charlotte.com
- www.carolinahome.com
- www.lakeandtown.com
Does an owner have to accept pets?
No.
Our Property Investment Manager can give you more complete information about what competing properties may or may not allow as well as special terms that we may wish to add to any lease where a pet is involved.
Collection Procedures:
All rents are due on the 1st of the month and late on the 6th.
First notices are mailed on the 6th of each month.
Second notices are mailed on the 10th of each month.
Court cases are initiated against all delinquent residents on the 21st of each month.
There are no additional fees to an owner for any delinquency or magistrate court costs although the resident will incur additional costs.
How is maintenance handled?
All Agents and Owners have access to phone, text, or email live 24 hours a day for all emergency situations.
Non emergencies are handled by Maintenance Facilitators or Agents plus a long list of in-house and sub-contractor technicians.
How we handle the maintenance on each unit can be individually customized and at no extra charge. How can we help you?
How does Lake and Town Realty communicate with its owners/clients?
We are dedicated to prompt and thorough communications at all levels.
We use voice, electronic and written communications extensively.
Every staff member has a direct dial phone number and voice mail.
Every staff member has an individual e-mail address.
Every account is assigned to a Property Investment Manager, who serves as the primary contact to answer any questions and supervise the care of your property.
Our itemized monthly statements are designed to keep our clients well informed. Ask for a copy from any of our managers.
Who holds the Security Deposit(s)?
N.C. General Statutes require that security deposits be segregated from other funds and held in a separate escrow account in a bank or savings & loan.
Lake and Town Realty maintains all security deposits in a separate escrow account and is the fiduciary under N.C. General Statutes.
The security deposit can not be disbursed to anyone until a resident vacates and then it can only be disbursed to either the owner or the previous resident.
Please refer to our Management Agreement for more complete details.
Is everyone insured/bonded who handles the money?
Yes.
Our 3-D Fidelity Bond covers everyone who handles money.
We are active members of and support the Code of Ethics of the National Association of Realtors and the Institute of Real Estate Management.
We only use IREM-certified, double-entry accounting software with detailed audit trails for every account, receipt and disbursement.
When does an owner get his/her check?
We disburse all funds every 30 days.
Owners are mailed checks for the net proceeds of their investments on the 10th business day of each month.
In addition, we include an itemized accounting statement, information about each resident and original copies of every invoice we paid that month (if any).
How much rent can I get for my house/condo/duplex/apartment?
Rental rates are directly related to competing units in the immediate area. Any of our Property Investment Managers will be glad to assist with this very important question via phone 704-500-2155 or 1-866-316-7658 or www.lakeandtown.com
Can Lake and Town Realty sell my rental house or apartment?
Yes, we are a full service real estate agency in business since 2004 and have closed over $20 million in sales from new construction waterfront to starter homes, have a full-time sales department and a working relationship with many Realtors in the local market. Our agents experience comes from backgrounds as diverse as local custom home building to wall street banking to education.
What are Lake and Town Realty's normal management fees?
All of our fees are negotiable.
Generally, we earn approximately 40% of the first month's rent for each new resident and approximately 9% of the gross collections in all other months, for properties in Mecklenburg County.
For non-Mecklenburg properties, we normally earn 50% of the first month's rent and 8-10% of the gross collections in all other months.
Our fees to manage Home Owner Associations vary depending on the specifications & needs of the association.
What is Errors & Omissions insurance and do I need it?
Errors & Omissions insurance is important business protection for claims resulting from an act or omission in the performance of real estate services by the owner or his agent(s).
Acts that are customarily covered include physical injury, pain or disease related to such claims as false arrest, wrongful eviction, pollutants, libel or slander and fair housing, to name a few.
In most cases, acts covered by E&O policies are not insured under traditional general liability policies.
Every owner needs E&O insurance protection.
Lake and Town Realty provides E&O protection to every client at a very substantial savings. Owners currently pay less than $5 per unit per year for this protection.
How do I get more information about my property or learn more about other neighborhoods?
We'll gladly provide a free rental appraisal of your property or more information about our services go through our website: www.lakeandtown.com or 704-728-1008 or 1-866-316-7658.
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