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Sabotage in Philadelphia ! The Beastie Boys and How Not To Sell A Listing.

By
Real Estate Agent with The Somers Team at KW Philadelphia

SABOTAGE in Philadelphia !

The Beastie Boys And How Not To Sell A Listing !!

The Somers Team 215-400-2620 RE/MAX Access, Northern Liberties, Philadelphia

You may be wondering what relevance the Beastie Boys have to how not to sell a listing in Philadelphia.  The Beastie Boys are old school post-punk rappers. Their lyrics are questionable and the subject of much of their music is inappropriate for young children.  But, they are infamous for saying it like it is even if we don't always understand what it is they are saying.  But, today while I was attempting to schedule showings for a client, The Beastie Boys words filled my head and I recalled their hit song Sabotage.

Here is my story. I had 6 homes to schedule for my client. No problem. Or so I thought. Real Estate 101. Right ? Wrong !

Sabotage in Philadelphia. The Beastie Boys and How Not To Sell A Listing

Appointment 1:  Lyrics "I Can't Stand It. I Know You Planned It" 

Not using an automated appointment center so I have to call the broker's office. The phone number was a fax number. Then I call the 2 alternative numbers, they were the wrong office. I had to look up the listing agent's name through a MLS directory, emailed him and called him at the office and on his cell all of which was a preposterous waste of time. We are talking about a $620,000 home here ! Is this a case of not wanting to use a coop agent to do both sides of the deal?

Appointment 2: Lyrics "'Cause What You See You Might Not Get"

No photos and no property description on a $650,000 home. Am I nuts ? I mean why doesn't this seller list with us ?

Appointment 3: Lyrics "I'm Tellin' Y'all It's Sabotage"

Called the automated appointment center. Hallelujah!  But ouch ! This appoint can only take place between 7am - 8am. I am not Jack Bauer and this is not 24.  This home is over $550,000. Good greif, good luck, good bye !

Appointment 4 and 5:  Lyrics, "I Feel Disgrace Because You're All In My Face"

Called appointment #4 Realtor on their office phone and received the office voice-mail. It was 3 in the afternoon on Friday ! Has Happy Hour been moved up and no one told me? I did another search on the MLS to find the listing agent's email and I emailed him. He email's me back. "I absolutely must be there to show the property."  I think to myself, "Um... Why? The property is vacant."

For appointment #5 Re read #4 and add this: Agent says, "Can you narrow down your appointment to a 15 minute time frame?" I wanted to say, "No. I can not. I have 4 other properties to show and I am not going to rush my client through the biggest decision of their entire life just to accommodate your schedule for the afternoon ! Put a lockbox on the door and SELL the home already !"

24 hours later...

Appointment 6: Lyrics, " Oh My [Gosh], Its A Mirage"

Called the automated appointment desk where the customer service representative told me I'd have to call the agent directly. I thingk to myself, "Doesn't that defeat the purpose of using the automated appointment center?" I called the agent directly, left a message. Found her email and emailed her as well. She emails me back, "That property is withdrawn. It is not even built yet and there will be no sample until maybe March." Like a Mirage in the desert. Now you see it, now you dont. And my request to see floor plans is still unaddressed. Fun stuff !

So it was sabotage in Philadelphia. I am sure of it. Tha Beastie Boys sang it and it was evident to me how not to sell a listing. I hope other Realtors and Sellers out there take this blog post in the spirit in which it was intended by the Beastie Boy's and myself. Please take our message into consideration unless you really want to...

... SABOTAGE !

Peace out y'all.

Jen Anderson
Exit By the Bay Realty - Chesapeake Beach, MD

Christopher,

Real Estate 101. Lockbox, Showing Service, Photos. Very frustrating.  Before my office went with a showing service, I paid for it myself.  It doesn't make sense.  And for a $650K house!  Good luck, I hope you find your buyers a nice home soon!

Jan 22, 2010 11:09 PM
Dennis Swartz
Full Circle Property Management - Columbus, OH
MBA, GRI...experience counts!

So typical life in the day of an agent, huh? Sometimes it is amazing that some agents ever sell anything.

Jan 22, 2010 11:11 PM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Jen - We have been using eshowings for years !  I cannot imagine real estate without it.  We stress to our sellers the importance of ease of access for showings.  For many of the listings out there, it is amazing how many more showings there could be.  Real estate 101 indeed !

 

Jan 22, 2010 11:17 PM
Bridget Cella
Re/Max Connection - Sewell, NJ
e-Pro, Realtor

Hey Stephanie - is that you in the first picture? lol!

Seriously - these sellers should be told that their agent is not properly representing them. 

P.S. - Congratulations on your 500th post!

Jan 22, 2010 11:18 PM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Dennis - We all could write a book !  A long book !!

Bridget - That is not me although I felt like that yesterday.  I agree that I hope these sellers are realizing what is going on out there.  And thanks for the congrats !  Hard to believe that we have posted 500 times !!

 

Jan 22, 2010 11:26 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Stephanie,

It's amazing these agents get anything sold! Very frustrating for an agent to show property with these limitations placed on getting their buyers in. Congrats on your 500th post!!!

Jan 22, 2010 11:49 PM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Dorie - It is frustrating indeed.  You would think that in this market showings for properties would not be such a challenge.

Jan 23, 2010 12:03 AM
Peggy Chirico
Prudential CT Realty - Manchester, CT
REALTOR® 860-748-8900, Hartford & Tolland County Real Estate

I could have written a similar story on Wednesday.  Amazing but true (too often)!

Jan 23, 2010 12:47 AM
Sheila Moran
RE/MAX Access (Garden Ridge, San Antonio, New Braunfels) - New Braunfels, TX
SanAntonioSheila.com, RE/MAX Access, 210-32

Chris,

WHAT?!!!  I so can't believe you are doggin' my BOYS with comments like this: Their lyrics are questionable and the subject of much of their music is inappropriate for young children.   hehe

Maybe when those 5 Sellers realize that their house isn't SOLD that they will call you to UNSABOTAGE their sale!

I loved it! 

Jan 23, 2010 01:04 AM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Stop illin Shella, i'n not dissing da-BOYS : )

 

Jan 23, 2010 01:13 AM
Susan Mangigian
RE/MAX Preferred - West Chester, PA
Chester & Delaware County Homes, Delaware and Ches

Hi Chris and Stephanie, this is a great post!  I love eshowings and make all of my appointments on line in about 10 minutes.  I hate it when offices don't use them.  It is a waste of time trying to track agents down and I've had some agents who insist that you have to make the appointment through them, so they can keep track of things for the seller, and then don't bother to be available to answer the phone.  And no photos?  Most clients won't even read the write-up if I send them an mls listing that the agent hasn't bothered to put photos on.

Jan 23, 2010 01:24 AM
Cherise Selley
Selley Group Real Estate, LLC - Colorado Springs, CO
Colorado Springs Realtor

I really like your "out-of-the-box" thinking...Cherise

Jan 23, 2010 01:27 AM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Peggy - It is amazing that how often this happens !

Susan - I hear you !  I think the more this type of information gets out there, the more agents will make their listings more accessible !  And the more sellers may wise up to it as well and have a professional appointment center be a condition on the listing !

 

Jan 23, 2010 01:30 AM
Bill Gassett
RE/MAX Executive Realty - Hopkinton, MA
Metrowest Massachusetts Real Estate

The Beastie Boys are cool but not when an agents carries out the lyrics - LOL

Jan 23, 2010 02:57 AM
The Somers Team
The Somers Team at KW Philadelphia - Philadelphia, PA
Delivering Real Estate Happiness

Cherise - Thank you ! We can be a little crazy sometimes, but try to have fun and keep things in perspective.

Bill - LOL, I hear you !

 

Jan 23, 2010 05:19 AM
Sheila Moran
RE/MAX Access (Garden Ridge, San Antonio, New Braunfels) - New Braunfels, TX
SanAntonioSheila.com, RE/MAX Access, 210-32

Okay...I take it back about Chris writing the post.   Now that I know Stephanie did I'm laughing that much harder (I think beautiful, blonde gettin' down the the BOYS, HYSTERICAL!)

And with this response, how can I NOT keep on laughing the rest of the day?

Stop illin Shella, i'n not dissing da-BOYS : )

One of these days Kristin and I need to meet you guys! 

Jan 23, 2010 06:47 AM
Michael Bergin
Coldwell Banker Residential Brokerage - ABR - SRES - Alexandria, VA
Northern Virginia Real Estate

I think you could probably do something with the Rolling Stones too - like don't get no satisfaction!

Michael

Jan 23, 2010 12:39 PM
Charlottesville Solutions
Charlottesville Solutions - Charlottesville, VA

Now that was a tough day! hope it gets better

your friend in Charlottesville!

Jan 23, 2010 11:05 PM
The Scott Loper Team Bux-Mont Premier Properties
Keller Williams Real Estate - Montgomeryville - Lansdale, PA

Hi Christopher and Stephanie - great post!  Your stories sound way too familiar.  Some days it can take entirely too long to schedule showings.  I too wish there was a way to let sellers know what a lousy job their list agent is doing for them.

~Lisa

Jan 25, 2010 04:20 AM