One of the things I like to be sure of before I get to a closing is that my clients have their utilities switched over. I went to a closing yesterday and everything went well. I went with the family to their new home and just as we were about to enter the house the gas company van pulled up to cut off the gas. Did you forget to make some calls? Yes, they had. I had sent an e-mail a week before-hand with a reminder to call and switch the utilities over, with all of the numbers to do that with. They had forgotten to take care of it in the rush and excitement of getting to closing and now it was scramble mode! I make sure that the numbers for the local utilities are stored in my phone, just in case I need them. This came in very handy yesterday.
It took about an hour of phone calls and a couple of very understanding gas company employees to get the situation straightened out, but we managed to get it taken care of and no utilities were turned off. This is why it's very important to take care of this small thing in advance so it doesn't ruin what should be a great day of celebration.
The family is very happy with their new home now and I couldn't be happier for them. They are my new neighbors now and I look forward to having them in our community.
Until next time...
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