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Managing Home Inspection Expectations

By
Home Inspector with Safe House Property Inspections

Managing Expectations for a Home Inspection in Virginia Beach

One part of my job as a Virginia Beach home inspector is to manage client expectations. By that I mean it is important that a home buyer know exactly what they are getting when they hire a home inspector. This is especially true if this is the home buyer’s first purchase. There need to be realistic expectations of what a home inspector is able to find and report. There are quite a few issues that a home may have that are outside the scope of a home inspection.

There are shows on HGTV and DIY network that highlight all the problems found in homes during remodeling or adding on additions to homes. These issues are found after tearing down walls and removing parts of the structure. Obviously this is not something that can be done on a visual home inspection.

Most if not all home inspection reports come with disclaimers regarding what is and is not covered during a home inspection. This is not the home inspectors way of trying to not to do a thorough job for their client. This is all about managing expectations so you know exactly what you have hired your home inspector to do. Realistic expectations are necessary to making sure there is no misunderstanding about the job your home inspector is performing.

So What is a Home Inspection in Virginia Beach

A Virginia Beach home inspection is a visual and non invasive inspection of major home systems and components for safety issues and defects.  A home inspection is not a technically exhaustive examination of the house. There is no way to tell what is exactly going on behind a wall or under 9-13 inches of insulation. There may be evidence to an issue, and that is what will be in your home inspection report along with recommendations for a more exhaustive evaluation or other remedy.
 
A thorough home inspection gives an accurate report on the visual condition of the home at the time of the inspection. The condition of a home can change in only a day or two due to numerous variables that were not present at the time of inspection.

So What Does a Visual Inspection Mean?

Home inspector in Virginia BeachA “visual” inspection means that a home inspection report is limited to describing conditions in those parts of a home that an inspector can see during the inspection. Obviously, parts of the home that are permanently hidden by wall, ceiling and floor coverings are excluded, but so are parts of the home that were inaccessible during the inspection for some other reason. Some reasons might include lack of an access point, such as a door or hatch, or a locked access point, or because an occupant’s belongings blocked access, or because of dangerous or unsanitary conditions.


There can be many more reasons. The point is that if an inspector can’t see a portion of the home, the inspector can’t assume responsibility for ensuring that a safe and proper condition exists or that systems are operating properly in that hidden space.

Home Inspectors are Like General Practioners

As a Virginia Beach home inspector I am not an expert in every home system, but I am trained to recognize evidence of potential problems in the different home systems and their major components. I will let you know when a problem is serious enough to recommend a specialist inspection. I may also recommend that you have an issue repaired or replaced by a qualified contractor, such as a plumber or electrician.
 
I look forward to being your Virginia Beach home inspector, and provide you with the most thorough and complete home inspection in Hampton Roads. Understanding what that home inspection entails will help to provide a mutually beneficial partnership.

Jay Lloyd
Cape Coral Florida - Cape Coral, FL
Allpro Home Inspection

Hi Troy, Great post....again :)... I set the expectation when scheduling the job. It's funny the motivation Buyers have for doing a home inspections. I've seen everything from wanting to make sure the home is in good condition to and I quote "I'm buying the home anyway, I'm just having it inspected because my family is forcing me, so hurry up". :) jay    ps: cool truck!

Jul 21, 2010 05:03 AM
Dale Ganfield
Leland, NC

Hi Troy, right on target.  If we manage expectations there are far fewer misunderstandings.  I like the analogy to a General Practitioner. 

Jul 21, 2010 10:45 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Great post!  As a home stager, I certainly know a thing or two about expectations based on HGTV shows.  Home staging hasn't exactly been portrayed realistically!

Jul 22, 2010 03:32 PM
Gene Allen
Fathom Realty - Cary, NC
Realty Consultant for Cary Real Estate

Thanks for the information and hope to see you around one of my homes.

Jul 23, 2010 03:32 PM
Tere Rottink
CoastalVa Realty Inc - Virginia Beach, VA

Troy, 

Great information.  I remember a house that I put under contract right before a hurricane, and the home inspection was done before it.  Due to the hurricane there were problems after the sale of the home, and we ended up in court.  If this ever happens again, I will make sure that another home inspection is done before the closing.  It would have saved us a lot of time and money.

Tere

Jul 27, 2010 02:16 PM
Troy Pappas
Safe House Property Inspections - Virginia Beach, VA
Virginia Beach Home Inspector

Jay: Thanks, it certainly gets the job done.

Dale: It does kind of describe what we do

Sharon: I can imagine

Gene: Look forward to it

Tere: Homes can change due to all kinds of circumstances, but a hurricane would certainly qualify for a second look

Jul 27, 2010 03:04 PM
Not a real person
San Diego, CA

One of my first jobs after graduating from Texas A&M was in the grocery export division. My boss used to always run around yelling at us, "Manage your Clients' expectations!" I appreciated the words, but not the yelling, so I only stayed there three months.

Aug 07, 2010 03:09 PM