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Does your alter ego get in your way of business?

By
Mortgage and Lending with Social Media - Infinity Home Mortgage Company, Inc

alter ego

 

So, how many of you have an Alter ego? Can it get your more business or help you lose business? What about people in your office that might have an alter ego? Do they disrupt your rhythm within the office?  Drive you crazy?  Make you, your company, or your industry look bad? Can an alter ego be compared to a bad drunk? I think so. Many of you have heard of Dr. Jekyll and Mr. Hyde. This is a prime example of an alter ego. Could you be very polite with your clients at first, getting them into the door. And throughout the process start to become moody, irritated at every little question. Possibly jumping down the clients throat at times?

Believe it or not, it's out there and this has nothing to do with Halloween. The ego can be such a fragile state of our being. But it can also be powerful and destructive not only in our business life, but within our personal life. 

 

 

This could be slightly off topic, but what brought me to this topic was a comment that Marti Garaughty left in regards to Google. He said, "They never miss an opportunity to get their name out there."  And my response was, "Google does amaze me. But I guess it can be somewhat easy since they have cornered that market. But they don't sit back, they are always thinking, which will keep them number one. So many fail because they get to the top and then sit back, thinking business will just keep rolling in...  I know, I have done it before.

So, how many of you have done this? It can sometimes be a harsh lesson to learn. No matter if you are slow or busy, you should always be planning, marketing or both. Can your ego or even your alter ego get in the way once you reach it to the top of your business or field? Again, I have seen this happen.

 

Conclusion :  Even if you feel like you sometimes have that Dr. Jekyll and Mr. Hyde mentality at times, you can keep it in check. Not allowing it to interfere with your work ethics or how you talk to clients throughout the process. This is something to keep in the back of your mind at times. I have experienced this in the work place several times. I remember a loan officer that I use to work with that was sweet as can be in the beginning of the process. And as time went on, when things weren't going his way, no matter whose fault it was, he would always take it out on the client. Hence one reason why he still isn't in the business. Sure, part of it could have been poor business planning on his part. But so many of us rely on referrals. Do you think anyone would refer you a client, even if you got the job done, but were yelled at or mistreated over the phone?  I think not...... Keep a positive attitude and treat people the way you would like to be treated, no matter how bad things get.

 

 

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Copyright  © 2007   by Jeff Belonger

 

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Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy
I have an alter ego... and it lives here.  I am hard-nosed and opinionated, but when people meet me they are usually surprised that I am a puppy in person. 
Nov 01, 2007 02:37 AM
Christina Bennani-Persechini
Keller Williams Realty Boston North West - Lexington, MA
Realtor - The House For You
I think this market has toned down the egos to some extent, but it is something to always be worked on.
Nov 01, 2007 02:43 AM
Dave Woodson
Dave Woodson - Chesterton, IN
Not the Average Agent

Funny, you bring that up.  I do a radio show that is strictly us trying to be funny.  I have had one customer already tell me that I am nicer in person than I am on the air.

I have to remind her, what I do and say on the air is just to get peoples attention. 

Nov 01, 2007 02:44 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Lane....  I am sure many of us are like that. I can be hard nosed and opinionated at times. Sometimes people think that I have that 'I am always right' mentality. Part of my purpose in this post was to make people aware that they can sometimes be like this and just to be careful on how they allow it to affect their business and or personal life.

Christina..... I think it has some. Good point. But even in a slow market, if busier than the normal person, I have seen the ego take over and sometimes sound harsh and or rude.

Dave.....    when I was little, I always asked my dad why such and such was so rude on the radio show. Howard Eskin is like this on our local radio show. He comes across as sometimes hating the Philly sports teams. I actually met him in person once and asked why he is like this. He said the same as you did.... he doesn't hate Philly teams, he actually likes them. But it gets more callers.  thanks for the comment. 

 

Nov 01, 2007 03:03 AM
Abe Do
Olympia, WA
I agree with you 100% as well......I think sometimes our inner emotions and weights are somewhat transparent to the clients and causes more damage than good.  I work on masking this on a daily basis.
Nov 01, 2007 03:05 AM
Thomas Weiss
Thomas R. Weiss - West Palm Beach, FL

Jeff,

I get a little testy some times, but all in fairness to others I suppose. Maybe I need to lay off the Coffee :0)

Tom Weiss

Nov 01, 2007 03:17 AM
Brigita McKelvie, Associate Broker
Cindy Stys Equestrian and Country Properties, Ltd. - Lehigh Valley, PA
The Broker with horse sense and no horsing around
I also agree with you.  Sometimes, if I am sad or angry, it still seems to show, even though I try to mask it.  Well, I guess we are human.
Nov 01, 2007 03:20 AM
Fran Gaspari
Patriot Land Transfer, Inc. - Limerick, PA
"The Title Man" - Title Insurance - PA & NJ

Jeff,

Fortunately or unfortunately I left my 'ego' and 'alter ego' at the altar!!! Talk to my wife, please! :^) Thanks,   Fran

Nov 01, 2007 03:28 AM
Nancy Moeller
Seven Gables Real Estate - Anaheim Hills, CA
Yes, we all have a B Side and it can be tough to keep in check
Nov 01, 2007 03:39 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Ryan....   I agree, our inner emotions can certainly get in the way. Otherwise known as wearing your heart on your sleeve.  Working on this on a daily business is a great way of handling this.

Tom W. .... I am sure many of us get testy at times. We are human and it's hard keeping all of this in check 24/7. It's called stress and it's sometimes because we care enough about what we do and our clients, that we take it personally. Hence why we sometimes snap. But I don't drink coffee.... lol

Brigita..... emotions do show no matter how hard we try or think that it may not show.  Yes, we are human and sometimes people on the other side forget this. Things can take a toll.

Fran....  ha ha ha... cute. Maybe one day I will get the chance to talk to your wife and ask her all of these questions.

Nancy.....  keeping it in check is the challenge and what makes some of us even more successful for the most part.

Nov 01, 2007 03:47 AM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon
Keeping it in check can be an issue - love this post Jeff - nice to see you
Nov 01, 2007 04:31 AM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
Your right Jeff, we need to keep on doing what we know we need to be doing, rain or shine. Ego or no alter ego.
Nov 01, 2007 05:02 AM
Art Blanchet
On the Outside Lookin' In - Sebastian, FL
Stranger in a Warm Land

Jeff,

Good blog - something to watch out for.

I sometimes have an alter-ego on AR.  I get wrapped up in the small stuff and let some useless, worthless remarks get under my skin.  One day I be better than that!

At least in business I'm consistent - EVERYTHING gets under my skin (just kidding...I think...I hope...)

Nov 01, 2007 03:10 PM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Jeff--I have run into a few out there too...I call them Bright and Dark from a very old TV movie called Lisa Bright and Dark about bi-polar disorder...Sad when they take it out on their clients. Worse when you have a transaction to deal with them on. This is a business where things can change and problems come up. Stay positive and get the job done with limited drama. Good post!
Nov 02, 2007 02:47 AM
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC
Hi Jeff,
Egos need to be put aside and we need to concentrate on our clients.  Guess we have have the problem to some extent.
Nov 02, 2007 05:24 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate
I definitely have an alter ego. This is funny. I have 2 accounts on You Tube. My main account is under biblegirl7, but I have a secondary account under brattygirl7. LOL
Nov 02, 2007 12:15 PM
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...

 Hi Jeff, I've had an insanely busy month so I'm just catching up on my reading. I wanted to stop by, say thanks for the mention and...

  You're so right about the ego/alter ego thing. Getting to the top of the search engines was just one example. It's easy to become lazy once we've made it to the top of our field, the search engines or just about anything. Long term success comes from the ability to stay there.

Dec 02, 2007 07:27 AM