How Often Should a Short Sale Listing Agent Update a Short Sale Selling Agent?
This is a great little blog article I found recently on short sale communication with buyer's agents. I thought It would be good to reblog this so others also could learn about this.
How often should a short sale listing agent update a short sale selling agent? I don't know the answer to this, but I do know I currently have two short sale offers submitted (at least I think they are submitted) to the bank(s)of record, and one listing agent, the Angelic Agent, is nothing short of fabulous at providing updates. The other agent is somewhat of a Phantom Agent and believes in "aging" emails before responding and voice mails are totally ignored.
Short sale agents are busy. I get it, but when it comes to getting my buyers to stay in the game while their offer works its way through the system at a snail's pace, which buyer do you think will be more willing to stay the course? Will it be the one I am able to forward emails confirming the baby steps forward, or the one who receives no response to requested updates? You don't have to be a brain surgeon to select the correct response.
Our opt out date is fast approaching and unless the communication gods persuade the Phantom Agent to change his ways, my very savvy investor clients will move on to another property. They have many choices. Perhaps it is not always the banks' fault so many buyers walk away.
Hope springs eternal and remains and even rises on the smallest tidbit of positive news. Gosh, even I was pleased when the Angelic Agent reported the file has a negotiator and his first action was to reduce the commission--at least we know the file is under review and not buried in a tall stack of stagnant offers.
The Phantom Agent's tagline is Service is my business. Could I have a little bit, please?
Sell Smart, Buy Wise and Live Well
Norma Toering & Team RE/MAX Palos Verdes Realty
(310) 493-8333 / Office Phone: (310) 831-0800PalosVerdesLifestyle- Nominated by Relocation.com as one of the top ten Los Angeles area real estate blogs. Chosen by MovingCost.com as one of the best Los Angeles realty blogs. Awarded 5 out of 5 stars by Lender411 blog review. Ranked by Technorati in the top 1% of all blogs. As seen in the Daily Breeze newspaper.
South Bay Los Angeles cities I sell real estate, property, houses and homes in: Palos Verdes Estates, Rolling Hills, Rolling Hills Estates, Rancho Palos Verdes, San Pedro, Long Beach, Torrance, Lomita, Redondo Beach, Hermosa Beach and Manhattan Beach. Based on information from the Association of REALTORS®/Multiple Listing as of the initial date of this article/blog publication and /or other sources. Display of MLS data is deemed reliable but is not guaranteed accurate by the MLS. The Broker/Agent providing the information contained herein may or may not have been the Listing and/or Selling Agent.
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