Special offer

Justifying Value: What is an Upgrade vs. Maintenance and Preference?

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

Justifying Value:  What is an Upgrade vs. Maintenance and Preference?

The other day, I received an email from a Seller's Agent that was justifying value in a Western Prince William County, VA home that had appraised $40,000 lower than its sales price.  Mind you, the agent had met the appraiser at the property and handed them the same list of upgrades that she was now emailing.  So already, these items were taken into account when the appraiser was coming to a final value, so in my view, the list was irrelevant.  But the sellers were unwilling to lower their price and badly wanted to justify their sales price.  So out of pure professional curiosity, I opened it up.  Reading the list would have served as a comedy routine at a comedy club devoted to real estate professionals.

The interior was painted.

The exterior had been power-washed and painted.

The hardware on all doors had been replaced.  

The vent covers had been replaced to be more stylized.

Ceiling fans had been added to a few rooms. 

Carpet had been replaced.

The lawn had been professionally maintained.

Appliances had been upgraded.

The pool's bottom had been resurfaced and filter been replaced.

Realize that we were dealing with home built near the end of the 1970's.  Of course items like appliances, carpet and paint had been brought current.  But to nickel and dime over door handles, vent covers and ceiling fans?  And wanting extra credit for having a lawn service?  For fixing things when they are broken or in need of service?  That's the cost of home ownership.  You aren't going to recoup every penny you've ever spent on your home.

An upgrade that may have brought value up were additions to the property.  Rooms.  Deck.  Patio.  Finishing a basement.  Not this piddly junk that home owners are supposed to do, or just want to because they like a certain decor.

Just because you've come out of pocket to maintain and personalize your home doesn't equate to expecting to sell for ten percent more than appraised value.  

 

Comments(6)

Nancy Laswick
United Real Estate - Phoenix, AZ
Your REALTOR® For The Valley Of The Sun

Chris Ann, it's surprising what some owners believe constitutes an upgrade. I'm sure the appraiser was very impressed.

Oct 26, 2013 11:49 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Nancy:  This is the stuff you expect a home owner to do to maintain a home.

Oct 26, 2013 12:18 PM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Chris Ann: That reminds me of a seller's son who dogged the appraiser with items like using a better quality of NAIL when building the house. He felt that his parents had underpriced the home, that they should have gotten higher offers - which didn't happen.

Oct 26, 2013 12:42 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Chris Ann, On the other side of the coin is the buyers who insist that they can't buy a correctly priced home because of all the changes they want to make to the home after they move in, and can't afford to if they pay market value for the home.  Champagne tastes and a beer budget don't seem to work well in the real estate market.

Oct 27, 2013 02:16 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Chris Ann - I spite of having similar conversations with both sellers and listing agnets many times over the years, that particular list has several fantasy items I've never seen included before - the lawn care one is epic.

Oct 27, 2013 02:34 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Hella:  Better quality nail!  How do you figure out what the market is willing to pay for that?  Too unique a difference.

BLiz:  Been there with those too.  One of the reasons specifc decor should be neutralized prior to listing.  Buyers always overestimate what it will cost to change.

Dick:  Isn't it though?  

Oct 27, 2013 04:30 AM