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Real Estate Rules of Engagement: Do SOMETHING

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Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

Real Estate Rules of Engagement:  Do SOMETHING

About  three weeks ago, I had Buyers that fell in love with a particular home.  My Buyers also happened to be Sellers.  We had already placed their current home on the market.  The ideal was to be under contract to sell their existing home and have a home of choice contingency on the sell side.  THEN, they could go out as Buyers and make an offer contingent on the settlement of their exisiting home sale.

That's not how it happened.  When love strikes, you go with it.  The best my Buyers could do was make an offer on that dream home with a home sale contingency.  The Sellers and their Agent delayed my Buyers two weeks.  The Listing Agent was so pleasant about the stall and didn't seem to understand that the things her Sellers didn't like about the offer could be COUNTERED.  The list price of my Buyers home, for example, was a term in the home sale contingency.  So was the home sale contingency period.  They could shorten that up.  

About three days into that stall, a Buyer's Agent showed up for the existing home sale.  Calling, texting, emailing me wanting to know if there were any offers.  He was sending one ASAP.  I don't know what his definition of ASAP is, but it doesn't match mine at all.

In an attempt to make the Listing Agent of my Clients' dream home have news to quell her Sellers, I told her about this upcoming offer.  As soon as we got it in hand, according to the dream house Listing Agent, her Sellers would sign my Buyers' offer.  So what did I do next?  Grabbed the phone and started bugging the Buyer's Agent for the existing home sale.  "Oh, we are getting together tomorrow."  Next day, nothing.  So I laid down the law.  "Here's the deal Buyer's Agent.  If your Buyers really want THIS home and no other, they need to get something in writing NOW.  The Sellers have found the home they want and have come to verbal terms with the Sellers of that home, but the Sellers there won't sign off on the offer until we are under contract here.  If my Sellers lose that home, they are pulling this one off the market."  He assured me they did and he'd get on it.  

Meanwhile, Listing Agent of dream house is calling daily saying how much her Sellers want to sell to my Buyers.  They could.  By this point, if they had countered our offer and shortened the home sale contingency time, my Buyers could have been through with the appraisal and home inspection.  But no.  Let's just stall.

The day the Listing Agent of the dream home called me to tell me she had an offer on the home that wasn't contingent, she actually offered the position of being a back up offer to my Buyers.  When I reminded her that her Sellers wouldn't touch the home sale contingency, she said, "Oh yeah.  Nevermind." 

This whole mess made this Type A agent insane.  Do something for goodness sake!  The Buyer's Agent on our sell side is still MIA.  I've heard all the reasons why his Buyers weren't comfortable writing, but it doesn't matter.  This week, when they are ready, the home will not be there.  It was taken off the market. 

As for the Listing Agent of the dream home, I firmly believe that if she'd had a firm understanding of what a home sale contingency is vs. a coinciding settlements contingency, and how the time frames worked, her Sellers would've taken our offer.  Last I heard, the dream house Listing Agent was puzzled as to why the second offer's Buyers wanted to delay closing so long.  Hmmm.  Let me think.  Your Sellers are listing a $650,000 home in which just about every buyer that comes forward will need to have to sell or have sold their home to buy.  Perhaps these second buyers are just not as forthcoming.  It happens.  And after stalling my Buyers for three weeks, I can honestly say, it would feel like a bit of karma for that deal to fall through due to an undisclosed home sale that tanked.  

Buyers and Sellers in real estate can do as they like.  No one needed to take an offer, or write one.  But don't say one thing and do another.  If you say you want to sell to someone, counter their offer.  Or say you don't want to sell to them and reject the offer.  If you say you want to buy a home, make a written offer.  It's really not rocket science.

Comments(30)

Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It is a mystery to me too: 'I'm sending my offer ASAP'. And the offer might never show up. Of there is a better one: I do receive offer but it does not have PQ or POF, when I ask for it, the agent disappears and never show again. I can go on and on about 'great' offers that I'm as a listing agent  'about to get'. Weird.

Aug 24, 2014 06:44 PM
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

Your frustration comes through loud and clear, and it is very understandable.  I never tell my sellers an offer is coming in, but in your case, you needed to.  

What a mess....and it could have all been avoided if the agents had been professionals, in my opinion!

Aug 24, 2014 11:04 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Chris Ann. What a horror story. You're right, if everyone was forthcoming this sort of thing could be minimized. Karma is a killer and I bet their deal dies.

Aug 24, 2014 11:21 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I am so with you. I never call or email that an offer may come in, only when i have one. Many buyer agents cal or email an offer is coming and nothing ever comes. It is why on the listing side i never tell me seller an offer may come in, only when one does. Shame on that agent

Aug 24, 2014 11:45 PM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

I would be dripping with frustration over this as well, Chris Ann.  I think part of the reason these things happen is lack of realtor education, but that is a whole 'nother post!  

Aug 25, 2014 12:07 AM
Christopher Lotte
Coldwell Banker - Lithopolis, OH
Central Ohio Real Estate Agent, 614-390-9243

Hey there ,

oh my God... anything can happen..

expect for the worst, hope for the best.

 

 

have a good day!

Aug 25, 2014 01:27 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Chris Ann, I read a post by Roger D. Mucci earlier today which was similar, just make it happen!!! Sounds like dream home Realtor doesn't really understand the meaning of contingency.

Aug 25, 2014 03:32 AM
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

Chris, 

If you say something then you need to stick to your word. it iu=s just that simple. Sounds like this was a real mess and a headache for you. 

Aug 25, 2014 06:11 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Kathleen:  I agree. A weak agent will tell you all day long why their clients don't like something, but not figure out a way to express something that would work for their clients.

Bill:  The home sale contingency came with a kick out.  So if they got another offer, ours would have been given notice to remove the contingency, and if unable to do so, would have been void.

Aug 25, 2014 06:28 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

BLiz:  Sellers would get too excited to think there is an offer coming, when the reality is, at least half the time, they never materialize.

Rob:  And in this situation, I was in the middle of a couple of do nothing agents. Very frustrating.

Susan:  I am hopeful they will find something better in the long run.  For now, they can't get that home out of their heads.

Aug 25, 2014 06:30 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Carla:  What a great analogy.  

Marte:  Yes we did.  Both of the agents we dealt with are now on my "s" list, so to speak.  

Tammie:  There were daily phone calls for exactly that reason.  Nothing.  Not even a "We don't want to do business with you.  Rejected."

Aug 25, 2014 06:32 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Michael:  I understand the Sellers not wanting the offer, but rejecting it would have been advised so my Buyers didn't have to get so tied up and invested in that home.

Inna:  I had one a month ago where an agent called to say she was sending an offer.  Told her we had one in hand and send it ASAP.  Day turns to night, nothing.  Email her, said I'd have it first thing.  Morning comes and nothing.  My Seller ratifies and minutes after I change the status, there's the offer.  The agent was mad at me for not waiting for hers.   

Aug 25, 2014 06:35 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Don:  I don't like to tell Sellers an offer is coming either, for the same reason.  This was a case where they did need to know.

Sheila:  I will be laughing to myself if it is does.

Scott:  Just another day in this business of real estate.

Aug 25, 2014 06:37 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Suzanne:  That is a whole other post.  Don't even get me started.

Christopher:  The worst can happen and did in this case.  

Beth:  I don't think that dream home agent understood much.

Bob:  Not too worry.  I have a wholesale club-sized bottle of Ibuprofen and prescription migraine meds if those headaches get bad.

Aug 25, 2014 06:40 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

How utterly frustrating. I wish I could say that's never happened to me, but see, this is where a shot of bourbon comes in handy.

Aug 25, 2014 09:58 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Elizabeth:  Which reminds me...I should make a trip to the liquor store and pick one of those bourbons up.

Aug 26, 2014 05:56 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

I had a situation like this once, and was waiting and waiting for this buyers agent to send me an offer. Fortunately for me and my seller clients, we received another offer while we were waiting. When I contacted the original buyers agent, he didn't seem to even care - like I was probably never going to get an offer anyway. I really do not like people who say they are going to do something and then never do. If something has changed, just let me know.

Aug 31, 2014 07:43 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Troy:  I don't like calling to tell an agent I'm writing an offer because buyers sometimes flake out.  But if I have set an expectation and a buyer does change their mind, I always call to close the loop.

Sep 01, 2014 07:28 AM
Lisa Perry - NMLS # 276329
FHA, VA, Jumbo, Downpayment Assistance, Conv. - Fairfax, VA
Northern VA - VHDA, 100% Loans - Jumbo Loans

We all hate that.  What a mess . . .it could have been avoided.  Some agents just do not get it.

Sep 09, 2014 02:51 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Lisa:  There's probably something better in this client's future.

Sep 09, 2014 05:22 AM