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Alphabet Soup: the ABCs of Designations

By
Real Estate Agent

by Rich Schiffer, Weichert Realtors® 

 In this article, I will explore the ABCs of Designations, focusing on REALTOR® Designations.  If you ever asked yourself any of the following questions, then this article may shed some light for you:

  •  Who do Designations apply to?
  • What are the different Designations? 
  • Why would I want or need a Designation? 
  • When are Designations important? 
  • How might having one or more Designations help my business?  
  • Where can I earn a Designation?

Who do Designations apply to? 

Many professionals, whether they be REALTORS®, Stagers, Financial Advisors, Doctors, Lawyers, Butchers, Bakers or Candlestick Makers, often put themselves forward as experts in particular disciplines.  The professional associations to which they subscribe (NAR, for example) have set up "Designations" to self-regulate this practice.  Only those that have met predetermined standards, set forth by the association, can profess to their specialty by the use of the Designations.

What are the different Designations?

There are MANY different designations.  Not all state associations have "accepted" each designation, and some States may have accepted designations that are not officially accredited by the National Association.

The Pennsylvania Association of REALTORS® has accredited the following designations and certifications:

  •  ABR:  Accredited Buyer Representative
    ABRM:  Accredited Buyer Representative Manager
    ALC:  Accredited Land Consultant
    CCIM:  Certified Commercial Investment Member
    CIPS:  Certified International Property Specialist
    CPM:  Certified Property Manager
      CRB:  Certified Real Estate Brokerage Manager
    CRS:  Certified Residential Specialist
    CRE:  Counselor of Real Estate (Membership by invitation only)
    GAA:  General Accredited Appraiser
    GRI:  Graduate REALTOR® Institute
    PMN:  Performance Management Network
    RCE:  REALTOR® association Certified Executive
    RAA:  Residential Accredited Appraiser
    SIOR:  Society of Industrial and Office REALTORS®
    AHWD:  At Home With Diversity
    e-Pro:  Internet Professional
    REPA:  Real Estate Professional Assistant
    RSPS:  Resort & Second-home Property Specialist
    TRC:  Transnational Referral Certification

Your state REALTOR association will have detailed information on the designations that they officially recognize.

For a nice printable list of current Designations set forth by the National Association of Realtors, click here.

There are other designations which are not yet widely recognized.  SRES (Senior Real Estate Specialist -- specializing in the needs of Senior citizens) and the Eco-Broker designation (specializing in "green" or environmentally friendly options in housing) are two examples.

Why would I want or need a Designation?

Some Realtors have a string of letters after their name that look like nothing other than a spilled can of alphabet soup.  Other REALTORS®, including some very successful ones with many years of experience working as a professional in the Real Estate Industry have not a single stray letter after their name.

Some people insist that the specialization/designation is the way to go, to attract their target market.  Others say that no amount of letters after your name will increase your pay, and wouldn't consider pursuing a designation.  Those on either side of the question equally zealous about their position, and equally convinced that they are on the right path.  Why this dichotomy?

Some proponents of designations suggest that those with designations make more money than those REALTORS® without designations.  One study concluded that an "average REALTOR®" made $39,000 compared to $156,000 made by those with the GRI designation.

Those that argue against the "alphabet soup" say that no combination of letters will actually bring you more business.  It is the level of service that you provide and the quality of your knowledge and follow through that brings the true reward.  A Realtor I greatly admire, Chris Smith of Weichert, Realtors®, in West Chester PA recommends earning your Broker's License above any Designation.  The general knowledge required to earn that State issued license (as opposed to association issued designations) far outweighs the specialized knowledge represented by the designations.  Remember that the qualifications for designations are essentially self-regulated within the industry, whereas Licensing requirements are regulated by state and federal laws.  As such the Broker's License carries more weight for many consumers.

Will additional letters after your name get you more business?  Will consumers pick you over your competition because of 3 or 4 letters?  Maybe.  Maybe not.  Ultimately, it is how you put your knowledge into practice that will set you apart from all the other REALTORS® vying for the same consumers. 

When are Designations important?

Designations serve to distinguish yourself above others only in the eyes of those for whom the designations mean anything.  You must decide for yourself which path best suits your business plan, and what will distinguish you in the consumers eyes.

Personally, I do intend to pursue a couple of designations that seem to align with my business plan.  Whether or not I choose to actually add the designations to my business card is still up for consideration.  To me, the title REALTOR® says enough -- that I am a Real Estate Professional, sworn to uphold high ethical standard.

How might having one or more Designations help my business?

In my opinion, only when consumers know what the designations mean, and they start searching for a Realtor based on a particular designation will the letters themselves actually translate to additional business.  The knowledge gained and skills learned while earning a designation, if put into practice, could enhance your ability to serve your clients, and convert your prospects -- that is what will increase your bottom line, not the letters themselves.

Additionally, some of the courses required for the designations may also be accepted by your state as approved Continuing Education Credits, which may be a requirement for your license renewal.

It should be pointed out, that to maintain certain designations, you must also maintain membership in the organization that sponsors the designation.  This could translate to additional annual membership dues, above and beyond the cost of the courses you initially must take to earn the designation.  Some designations or certifications have no such continuing fee.  As you evaluate which ones may be right for you, be sure you also understand any additional financial obligations you may need to take on.

Where can I earn a Designation? 

Some designations can be earned by taking exclusively on-line courses.  Others must be taken during special training seminars and sessions set up by the sponsoring organizations.  Your local association will have specific offerings that you can take advantage of.

To find educational opportunities in your state, click here.

 

Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

The educational opportunities while pursuing a designation, for me, is what is more important, and not the letters themselves. Which is why I have pursued the ones I have. Some seem to be better than others (there has been lots of discussion here about the e-Pro certification, for example - and not alot of it positive). I don't think the general public understands what these letters mean unless you explicitly tell them, and even then does it matter? I'm not sure. Will they choose someone with these letters over someone without? Only rarely, IMO. I don't know that they really careall that much.

The advantage for some, such as CRS, is not the increased business from buyers and sellers but more from referrals from other CRS members. Works for some folks, but not for all.

A well written, thorough article, Rich. Have a great weekend.

Jeff

Feb 23, 2007 06:16 AM
Dick & Sandy Beals
Wilmington Real Estate 4U Wilmington, NC - Wilmington, NC

Hi Rich,

Consumers don't know what those letters mean, a lot of Realtors don't know what they all mean.  To bad there is not designation that says honest and ethical!  I have been reading posts to the effect that the e-Pro designation is a farce and needs updating, (I got that) GRI is OK but not cutting edge (I got that one too) SRES is OK (got it) CRB (yep,needed that one also) CRS wife has that one, ABR....yep, RRS needed that for our area, and another one or two I can't remember.  All of those equate to maybe 2 o3 referrals, so if it weren't for us wanting to better educate ourselves they are pretty much just a bunch of letters. Sorry but they are not on my card or signature.

Dick Beals

Feb 23, 2007 06:31 AM
George Tallabas
RE/MAX Advantage - Nampa, ID
Idaho Real Estate

Thanks Rich -  I have never paid a lot of attention to designations and I truly believe that Passion and a Service minded attitude will do much, much more for the success of a Realtor.  I can show you a lot of Realtors in my area with designations up the gazzo but they are not top producers.  One Realtor in our office earned over 1 million dollars in 06, was #1 in the State of Idaho for RE/MAX and #13 in the nation.  He doesn't have even 1 designation.  I do have designations but I have gotten them as a result of wanting to be educated, not because I want others to know I have them.

Just one man's opinion :-)

Feb 23, 2007 07:48 AM
Brandi Croom
Keller Williams Realty Alaska Group - Anchorage, AK

Designations are important and any Realtor that discounts them is adding to the break down of a professional CAREER that the rest of us are doing every day.

Realtors need to be held to high standards and we need to self-regulate the business.  I can't say I've even taken any class and not learned at least one thing that could help me with my business.  I think we all need to take the high road and continue to be educated about real estate.  And the letters that follow your name are just a bonus to taking the class is how I look at it.

Just like lawyers, doctors, CPA's, etc. they continually educate themselves and people are willing to pay them the money for their services.  Hopefully one day Realtors will be held in very high regard for good reason- good ethics, business practices, and continual education.

Feb 23, 2007 08:04 AM
Betsy Talbot
Married with Luggage - Seattle, WA
When I've hired a real estate agent in the past it is typically due to their familiarity with my neighborhood/area and proven success from selling other homes like mine.  I am a huge proponent of continuing education for education's sake in any field, though I'm not sure the designations themselves mean much to the average consumer.  It is your knowledge and and record they will use to determine whether to list with you or not.
Feb 23, 2007 08:07 AM
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904
Hmmm I read somewhaere that a study showed only 4% of the public cared what designation their Realtor® had. Leaving 96% not caring.  I think going to the classes for whatever are  good ANY opportunity to increase knowledge is a bonus whether or not anyone but yourself cares. Our local offers many free classes, and whenever time permits, it is not a bad thing to go and check them out. Besides the coffee and donuts are delicious  (just kidding)
Feb 23, 2007 08:14 AM
Kaushik Sirkar
Call Realty, Inc. - Chandler, AZ

Great summary!  I don't actually recall a post detailing the info behind designations before...thanks!

Feb 23, 2007 09:18 AM
David A. Podgursky PA
THE PODGURSKY GROUP @ Re/Max Direct - Boynton Beach, FL
THE PODGURSKY GROUP - Make the Right Move!

Anyone have any comments about the Mortgage Broker Designations?>

NAMB National Association of Mortgage Brokers push them... but they're obscure and closer to CCIM than ABR/CRS... and truthfully mean little to consumers because no one knows what they mean.

Feb 23, 2007 10:04 AM
Chuck Ethridge
North Idaho Dream Team - Coeur d'Alene, ID

I am not convinced that the public knows exactly what the designations mean. But before I got into Real Estate and was looking to sell my home in Delaware County, PA I used the 1st CRS who called me back with helpful information. (Mind you my family was in Real Estate, so I knew a little more about it than the average consumer.) I also commonly use the CRS directories to refer friends, family members, and clients in parts of the country where I do not have other referral contacts.

Also, the last training event I went to through our local association, one of the trainers presented numbers through NAR that seemed to indicate that designations do increase your income. I would be interested in finding that information again if anyone has it. 

Feb 23, 2007 10:16 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Hi Rich, I see we think a bit alike. Take a look at this post: Alphabet Soup - Those Letters After My Name...and the Two Letters You Don't See

I love to learn and the designations are just a bonus..kinda like the points on AR.

Congratulations on the gold star!

 

Feb 23, 2007 12:31 PM
Michael J. JJ
Tucson, AZ

I'm confused, are you for continuing education or against?

Michael J. Nelson CRS,GRI,CNHS

Feb 23, 2007 02:48 PM
LLoyd Nichols
Premier Florida Realty of SWFL - Fort Myers, FL
Southwest Florida Homes By The Sea
Good point MIchael. I am also confused.Let's put it this way. Bottom line is to get the right home and the right listing price and serve your clients best. E-Pro sounds interesting designation though.
Feb 23, 2007 04:29 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty
Rich - I like the point/counterpoint approach you used here.  I pursued education that resulted in Designations immediately after getting my sales license as I wanted to learn as much as possible and network as much as possible with others in the industry.  I've amassed a slew of them - including my Brokers license - however only three of them are currently on my card, and more for the "benefit" of networking with others in the industry that do know what they mean than the consumer.  It can make the difference between getting the referral or not getting the referral - and in the case of corporate relocation - can be an eligibility criteria for receiving corporate relocation referrals.  See information about CRP at www.erc.org
Feb 24, 2007 03:47 AM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent
Dawn Coulter
eXp Realty, LLC - Bloomsburg, PA
Helping clients say "Hello" to a "Good-Buy"....

I found it awesome to better understand the "soup"!  I'm a newbie (only 7mo. into Real Estate) and already my world is in a total spin on everything we need to know for our buyers/sellers.  Keep the posts coming for us who may not think of some of these topics, or just are afraid to ask.

 

Great job!

Dawn

Mar 13, 2007 02:07 PM
Rich Schiffer
Swarthmore, PA
Referral Agent, e-PRO
Chris Elizabeth Griffith has another good blog on this topic:  How To Make Real Estate Designations & Accreditations Work For YOU!
Mar 15, 2007 02:40 AM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent
Thanks for the link Rich!
Mar 15, 2007 02:45 AM